Security specialist Work, Jobs in Berkhamsted, Hrt (with Salaries)

After Care Specialist
Tempur Sealy —Hayes
- Full-time
- Customer service
- Communication skills
Birds of Prey Keeper / Falconer
Splendid Spa —Windsor
- £31,650 - £36,750 an hour
- Weekend availability
- Driving
- In-person
- Free parking
- Sick pay
Quick apply
10d
Strategic Housing Specialist - South Central Prisons
Ministry of Justice —Aylesbury
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
10d
Consumer Care Rep
Tempur Sealy —Hayes
- Full-time
- Customer service
- Communication skills
- Life insurance
18h
Cargo Warehouse Agent-Heathrow Airport
Swissport International AG —Feltham
- £16.97 - £18.52 an hour
- Weekend availability
- English
- Driving
- Travel
8d
Animal Keeper - Humboldt Penguins
Splendid Spa —Windsor
- £31,750 - £36,750 a year
- Weekend availability
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
10d
Security Search Officer
Amulet —Luton
- £13.85 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
20h
Specialist Aviation Security Agent
Securitas —Hounslow
- £12.90 - £14.59 an hour
- Overtime
- Travel
- Communication skills
- School
- Referral programme
Quick apply
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Work from home
Integration Specialist
Higher Ed Partners (UK) LTD —St Albans
- £60,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Salesforce
- Store discount
- Health & wellbeing programme
Quick apply
20h
Data Centre Security Specialist, DC Security
Amazon Data Services UK Limited —Slough
- Full-time
- Military
- AWS
- Bachelor's degree
Senior Jira & Confluence Consultant
in-tech group Ltd —Stevenage
- Full-time
- Analysis skills
- APIs
- In-person
Quick apply
8d
Used Agricultural Machinery Sales Specialist
Farol Ltd. —Thame
- £30,000 - £35,000 a year
- Full-time
- Travel
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
Reablement Care Assistant
Care By Us Limited —Dacorum District
- £14.20 - £16.50 an hour
- Part-time
- Annual leave
- Referral programme
Facilities Manager (Wrest Park)
English Heritage —Flitwick
- From £44,284 a year
- English
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Trade Compliance Specialist
Leonardo UK Ltd —Luton
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
2d
Integration Specialist
Higher Ed Partners —St Albans
- £60,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Salesforce
- Annual leave
- Employee assistance programme
14h
Customer Security & Safety Ambassador
Wilson James —London
- £15.02 an hour
- Full-time
- Customer service
- Leadership
- Annual leave
- Employee discount
12d
Security Specialist
Octaga Security Services —Windsor
- £14.18 an hour
- Full-time
- Bachelor's degree
- Driving
- In-person
- Referral programme
Quick apply
1d

I want to receive the latest job alerts for security specialist in berkhamsted, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

After Care Specialist

Tempur Sealy -
Hayes

Apply Now

Job details

Full-time

Qualifications

Customer service
Communication skills

Full job description

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night’s sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

Purpose of the role

The After Care Specialist is responsible for providing care and advice for products that have been newly delivered and a major focus will be on reassuring consumers that are considering returning their products under the 100 night trial scheme. This role will be outbound call focused to follow up with consumers regarding their deliveries to make sure all is good. Other activities will include managing the voice of the customer including social media and trust pilot and the person in this role must have good communication skills.

We expect our specialists to be the knowledge owners for their areas and to work with the Customer Service Manager to identify knowledge gaps and operational improvements. Better every day!

Essential Duties & Key Responsibilities

Ensuring that all daily procedures are complete in line with KPI’s
Answering of phone calls.
Responding to customers on the Chat function
Effectively solve customer challenges and problem.
Maintain and update accurate notes on D365
Trouble shooting and problem solving
Communicate with internal departments as and when required
Support and Cover areas within the department if required
Responsible for cross training the rest of the team of certain job roles and functions to ensure that all work can be completed during holiday periods.
Ad hoc duties
Managing all concerns re faults on delivery
All Return Requests both on consumer and retail side of the business
Managing Tramo Returns, ensuring that the refund has been raised and deleting the order from D365
Chasing RMA’s – Consumer and B2B
Inbound VOC feedback
Outbound Customer feedback
Responding to Trust Pilot reviews
Management or returns not completed via Royal Mail
Responding to Social Media Comments
Chasing Refunds for consumers

Knowledge/ Skills/ Experience

Providing first class Customer service by talking directly and honestly with our customers and developing a deep understanding of what they need at the point of contact and beyond
Need to be organised and self-efficient.
Outstanding verbal and written communication skills
Must be able to work independently, as part of a small team and then part of the wider team
Must be able to produce and present training material for other Specialists within the team.
Adaptable and open to change and progression.
Understanding, prioritising and escalating our customers issues and following through to resolution
Great attention to detail
Excell in investigating Customer problems, getting to the root cause and finding a resolution
All Specialists to work 40 hours per week, Monday to Sunday – hours covering 08.00 – 19.00
Key Account Management, Retail Ordering Specialist and Amazon and Emerging Retailer specialists to cover each other

Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.

We are committed to the privacy and security of your personal data. For more information on our practices, please see our applicant privacy policies available here .

Apply Now

Refine Your Search

security specialist jobs in berkhamsted, hrt

After Care Specialist

Birds of Prey Keeper / Falconer

Strategic Housing Specialist - South Central Prisons

Consumer Care Rep

Cargo Warehouse Agent-Heathrow Airport

Animal Keeper - Humboldt Penguins

Security Search Officer

Specialist Aviation Security Agent

ICT Security Analyst

Integration Specialist

Data Centre Security Specialist, DC Security

Senior Jira & Confluence Consultant

Used Agricultural Machinery Sales Specialist

Reablement Care Assistant

Facilities Manager (Wrest Park)

Trade Compliance Specialist

Delivery Manager

Integration Specialist

Customer Security & Safety Ambassador

Security Specialist

I want to receive the latest job alerts for security specialist in berkhamsted, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected