Guest experience manager Work, Jobs in Bermuda (with Salaries)

Guest Experience Supervisor (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Supervising experience
- Resort
4d
Loss Prevention Manager (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Communication skills
- Resort
4d
Guest Environment Supervisors (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Supervising experience
- Guest services
6d
Recreation Experience Supervisor (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Supervising experience
- Resort
2d
Recreation Experience Expert (Pool & Beach)(The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Supervising experience
- First Aid Certification
Golf Operations Manager (The St. Regis Bermuda Hotel)
Marriott International, Inc —Saint George's
- Full-time
- No experience needed
- Hotel
- Business
4d
Systems Manager (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hospitality
- Hotel
- Bachelor's degree
4d
Spa Supervisor (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Supervising experience
- Guest services
5d
Executive Butler (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- No experience needed
- Hotel
- Communication skills
4d
Loss Prevention Supervisor (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Supervising experience
- First Aid Certification
5d
Butler Valet (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Supervising experience
- Resort
5d
Director of Housekeeping (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Resort
4d
Director of Reservations
The Loren at Pink Beach —Smiths
- Full-time
- Hospitality
- English
- Hotel
Quick apply
Guest Environment Attendant
Coral Beach and Tennis Club —Paget
- Weekend availability
- Customer service
- Leadership
Quick apply
Front Desk Supervisor
The Loren at Pink Beach —Smiths
- Part-time
- Hotel
- Organisational skills
- Guest services
Quick apply
Golf Environment Expert - Groundskeeper (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Supervising experience
- Resort
5d
Assistant Manager, Food & Beverage
Coral Beach & Tennis Club —Paget
- Full-time
- Hospitality
- Microsoft Office
- Supervising experience
Quick apply
Operations Manager
TAV AMERICA OPERATION SERVICES INC —Saint George's
- £75,000 - £85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Director of Housekeeping
Coral Beach and Tennis Club —Paget
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
Quick apply
Director of Finance (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Spanish
- English
- Master's degree

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Guest Experience Supervisor (The St. Regis Bermuda Resort)

Marriott International, Inc -
Saint George's

Apply Now

Job details

Full-time
4 days ago

Qualifications

Supervising experience

Full job description

Additional InformationDay and Evening shifts preferred
Job Number26066807
Job CategoryRooms & Guest Services Operations
Location34 Coot Pond Road, St George's, Bermuda, Bermuda, GE 03
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 2 years of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest experience manager jobs in bermuda

Guest Experience Supervisor (The St. Regis Bermuda Resort)

Loss Prevention Manager (The St. Regis Bermuda Resort)

Guest Environment Supervisors (The St. Regis Bermuda Resort)

Recreation Experience Supervisor (The St. Regis Bermuda Resort)

Recreation Experience Expert (Pool & Beach)(The St. Regis Bermuda Resort)

Golf Operations Manager (The St. Regis Bermuda Hotel)

Systems Manager (The St. Regis Bermuda Resort)

Spa Supervisor (The St. Regis Bermuda Resort)

Executive Butler (The St. Regis Bermuda Resort)

Loss Prevention Supervisor (The St. Regis Bermuda Resort)

Butler Valet (The St. Regis Bermuda Resort)

Director of Housekeeping (The St. Regis Bermuda Resort)

Director of Reservations

Guest Environment Attendant

Front Desk Supervisor

Golf Environment Expert - Groundskeeper (The St. Regis Bermuda Resort)

Assistant Manager, Food & Beverage

Operations Manager

Director of Housekeeping

Director of Finance (The St. Regis Bermuda Resort)

I want to receive the latest job alerts for guest experience manager in bermuda

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