Chief inspector Work, Jobs in Berry Hill, Gls (with Salaries)

Office Administrator
Police Federation of England and Wales —New Inn
- £26,397 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Databases
- Free parking
- Employee assistance programme
Quick apply

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Office Administrator

Police Federation of England and Wales -
New Inn

Quick apply

Job details

Full-time
£26,397 a year

Benefits

Free parking
Company pension
Employee assistance programme
Private medical insurance
Employee discount
On-site parking

Qualifications

Microsoft Powerpoint
Benefits administration
Pension
Meeting coordination
Microsoft Outlook
Travel arrangements
Spreadsheets
Stakeholder liaison
Filing
Case record updates
Microsoft Office Suite
Databases
Client services
Accommodation booking
Organisational skills
Customer support
Customer interaction
Communication skills
Account reconciliation

Full job description

Description

We are looking for a full time Office Administrator, to work 37.5 hours a week. Employees are required to come in to the office when they are working.

To assist in the smooth and efficient running of the Branch Board Office with a strong focus on customer service for Police Federation members and representatives
To provide a pro-active, complex, and comprehensive secretarial and administrative support to the Chair, Secretary and Office Manager in which all matters are dealt with professionally, discreetly and regarded as confidential.
To provide guidance to serving and retired officers on matters relating to the Group Insurance Scheme

Key Responsibilities

Act as the first point of contact for members to ensure that their queries are logged on the database and escalated to the relevant Federation representative
Responsible for organising and providing administrative support to all Branch meetings and events as directed by the Branch Secretary or Branch Chair i.e. invitations, agenda preparation, minutes, catering
Organise and book in the most cost-effective manner travel and accommodation for the Branch Secretary, Chair, Treasurer etc.
Maintain digital filing systems, recording of cases via tracker, spreadsheet or similar and reporting these to the Branch Secretary/Office Manager as required
Assist in updating the Retiree database and monitoring so that all retiree’s receive notification and benefits in a timely fashion and that payroll is advised where necessary
Inform payroll of Police Officer starters and leavers, and update the database
Assist with the administration of the Group Insurance Scheme for both serving and retired officers in its entirety on behalf of the Insurance Company.
Administer Federation contributions so that contribution rates are accurate on database and for payroll.
Ensure that the Federated members record, or database is updated with details of each member
Responsible for collating and distributing New Recruit information packs as necessary and update the database
Ensure that transferees to Gwent Police Force are contacted and receive a welcome pack
Ensure that all administration is carried out regarding officers on, and returning from, maternity leave including database updates, payroll informed accurately, and liaise with the Group Insurance Company
Carry out accounts reconciliation for officers contributions
Circulate and advertise dates of the Police Money Matters Seminars on Force Intranet and Website
To provide Police Regulation guidance to officers in line with the New Federation Representatives course
Assist in the running of external partnership clinics, advertising and appointment booking
Assist with the branch Injury on duty and long-term sick welfare programme
To undertake courses as directed by the secretary to ensure continuous professional development

Skills, Knowledge and Expertise

Excellent organisational skills
Good knowledge of MS office suite, Outlook, PowerPoint, and Excel
Ability to work autonomously with little intervention
Experience of and ability to work under pressure
Proactive, seeking out work and looking for new ways for the department to improve
Understand the importance of and maintain confidentiality and integrity
Excellent interpersonal and communication skills, demonstrating ability to be assertive, confident and diplomatic with those internal and external to the organisation
Excellent Customer Service manner with a strong focus on members satisfaction
Previous expereince of working in a confidential environment and demonstrating empathy

Please note that these duties and responsibilities are not exhaustive and may be changed

from time to time in line with the reasonable requirements of the Police Federation and as

directed by the line manager, on behalf of the Branch.

Benefits

We offer multiple benefits to our employees including: flexible working, hybrid working, competitive salary, life assurance, private healthcare, enhanced pension contribution, enhanced leave, employee assistance program, free onsite parking and charging points, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more….

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

About Police Federation of England and Wales

The Police Federation of England and Wales is the staff association representing 150,000 police officers and special constables up to and including the rank of chief inspector. We have a statutory obligation to ensure the views of our members are accurately relayed to government, opinion formers and key stakeholders. To ensure this we measure the work we do and what we seek to achieve against our organisational aims and objectives.

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Office Administrator

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