Job Title: Warehouse and Fulfilment Assistant
Salary / Rate: £24,784 – £26,227 per year (dependent on experience)
Contracted Hours: Full time, 37.5 hours per week
Reporting to: Stock and Wholesale Managers
About the Role
Merchant & Mills, a market-leading retailer and wholesaler of fabric, haberdashery, and dressmaking patterns, is looking for a dynamic and versatile Warehouse and Fulfilment Assistant. This hybrid role combines responsibilities from both our wholesale fulfilment and warehouse stock teams, making it ideal for someone who thrives in a varied, hands-on environment.
You will work across goods-in, stock control, wholesale order fulfilment and dispatch, playing a central part in keeping our operations running smoothly and our customers happy.
Your Responsibilities
Warehouse and Stock Control
- Receiving in pallet and van deliveries.
- Ensuring cloth is stored appropriately and spaces are kept clear and tidy.
- Goods-in inspection.
- Reporting stock anomalies or queries to the stock team.
- Support Stock Manager with stock control and interim checks.
- Assisting with retail restocking when required.
- Understanding and complying with Health & Safety procedures throughout the warehouse and yard.
Wholesale Fulfillment
- Fulfilling cloth wholesale orders — picking stock, breaking down cloth, and packing orders. Inspecting quality and quantity during picking/packing.
- Picking and packing notions and pattern orders.
About You
Essential
- Positive, can-do attitude with an abundance of energy.
- Ability to lift heavy rolls and boxes - manual handling is required.
- Well organised, practical, and proactive.
- Proven ability to multi-task and complete a variety of tasks to a high standard.
- Good accuracy and attention to detail.
- Good interpersonal and communication skills.
- Ability to work flexibly and collaboratively within a busy team.
- Basic computer skills.
- Full driving licence.
- Reliable and trustworthy.
Desirable
- Familiarity with our brand and products.
- Experience working in online dispatch or warehouse environments.
Benefits
- Probationary salary of £24,784
- Salary rising to £26,227 after successful completion of a 6-month probation.
- 30% discount on all Merchant & Mills products.
- Monthly cloth allowance to make up one of our patterns.
- All patterns provided free of charge.
- Health and wellbeing allowance.
- 20 days paid holiday plus bank holidays. Additional days given from 2 years annually, up to 25 days.
- Opportunity to grow and progress within a small but growing business.
Our Hiring Process
We normally ask potential candidates to come into the warehouse for a paid trial day. This gives you a real feel for the role and allows us to assess your suitability. If successful, full training will be provided.
How to Apply
Please send your CV and a covering letter to [email protected]
Job Type: Full-time
Pay: £12.71-£13.45 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
