Customer experience leader Work, Jobs in Bexley, Gtl (with Salaries)

Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Brand Ambassador
Phoenix Group Marketing —Bexleyheath
- £400 - £700 a week
- Part-time
- No experience needed
- In-person
- Communication skills
Quick apply
8d
Sales Associate
KMMF Limited —Abbey Wood
- £490 - £650 a week
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
3d
Sales Assistant
DMX Group LTD —London
- £1,800 - £2,200 a month
- Full-time
- Customer service
- No experience needed
- English
- Free parking
- Referral programme
Quick apply
14d
Sales Assistant
Lumina Marketing —London
- £488.40 - £876.53 a week
- Part-time
- Customer service
- No experience needed
- English
- Free parking
Quick apply
1d
In Home Sales Demonstrator
Harvey Water Softeners —Dagenham
- £50,000 - £95,000 a year
- Weekend availability
- Sales
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Junior Sales Assistant
FBP Group LTD —London
- £1,800 - £2,200 a month
- Full-time
- Customer service
- No experience needed
- English
- Free parking
- Referral programme
Quick apply
1d
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Customer Representative - Sevenoaks
Nationwide Building Society —Sevenoaks
- From £25,250 a year
- Part-time
- Customer service
- Banking
10d
Management Trainee - Lakeside Kids
Schuh —Grays
- Full-time
- Management
- Customer service
- Supervising experience
- Relocation assistance
- Employee assistance programme
Junior Sales Assistant
LuxeMedia LTD —Crayford
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
3h
Hospitality Assistant, Mon-Fri,£30,784, Central London
Genuine Dining Company —London
- £30,784 a year
- Full-time
- Hospitality
- Culinary experience
- Hotel
Quick apply
Team Leader
Atlas Hotels —Greenwich
- £14.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
21h
Corporate Receptionist
Williams Lea —London
- £32,000 a year
- Full-time
- English
- Front desk
- In-person
- Referral programme
Junior Account Manager
TransPerfect —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Junior Sales Assistant
DNA GROUP MARKETING —London
- £1,800 - £2,200 a month
- Full-time
- Customer service
- No experience needed
- English
- Free parking
- Referral programme
Quick apply
1d
Brand Ambassador
Crown Global Marketing —Dartford
- £400 - £700 a week
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
3h

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customer experience leader jobs near bexley, gtl

Customer Experience Team Leader

SwiftSwitch -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Complaint handling
Microsoft Office
Mentoring
Telecommunication
Leadership
Communication skills

Full job description

Customer Experience Team Leader

About Us:

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water.

As we scale, delivering a seamless and high-quality customer experience is critical to our success. We’re now looking for a Customer Experience Team Leader to support and develop our Customer Liaison team.

The Role:

This is a hands-on leadership role responsible for managing the day-to-day performance of our Customer Liaison Advisors.

You will act as the bridge between customers, suppliers, and internal teams, taking ownership of escalations, improving processes, and driving a culture of accountability and continuous improvement.

This role would suit someone with experience in utilities or a similar high-volume, customer-focused environment, who is confident leading a team.

What You’ll Do:

Lead, coach and develop a team of Customer Liaison Advisors, creating a high-performance and accountable team culture
Set clear expectations and KPIs, regularly reviewing performance and providing structured feedback and support
Act as the escalation point for complex customer issues, supporting your team to resolve challenges effectively
Support onboarding, training, and ongoing development of team members to improve capability and confidence
Oversee contract processing and submissions, ensuring accuracy, compliance, and deadlines are met
Build strong relationships with suppliers and internal teams to ensure a smooth customer journey
Identify recurring issues and implement process improvements to enhance team efficiency and customer experience
Ensure CRM accuracy, compliance and data protection standards are consistently maintained

Requirements

Requirements:

Previous experience in a customer service, customer experience, or liaison role (essential)
Experience managing or mentoring a team in a fast-paced environment (essential)
Experience within utilities, energy, telecoms, or a similar brokerage environment (beneficial but not essential)
Strong understanding of handling complaints, escalations, and customer journeys end-to-end
Excellent communication and interpersonal skills, with the ability to manage difficult conversations
Highly organised with strong attention to detail, particularly around contracts and processes
Confident using CRM systems and Microsoft Office (Excel, Outlook, Word)

Benefits

£35-40k basic salary per year (dependent on experience)
Supportive and collaborative team environment
Clear progression opportunities as the business continues to scale
Fun, sociable office environment in Shoreditch
Free gym membership, regular socials, and Christmas shutdown

Quick apply

Refine Your Search

customer experience leader jobs in bexley, gtl

Customer Experience Team Leader

Brand Ambassador

Sales Associate

Sales Assistant

Sales Assistant

In Home Sales Demonstrator

Junior Sales Assistant

Global Head of Customer Support

Head of CS - Under 18s Services

Senior Customer Success Manager

General Manager - Samsung Experience Store

Customer Representative - Sevenoaks

Management Trainee - Lakeside Kids

Junior Sales Assistant

Hospitality Assistant, Mon-Fri,£30,784, Central London

Team Leader

Corporate Receptionist

Junior Account Manager

Junior Sales Assistant

Brand Ambassador

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