senior operations manager Work, Jobs in bexley, gtl (with Salaries)

Manager, Customer Success International
Litera —London
- Full-time
- Hybrid work
- AI
- Communication skills
Senior Operations Manager - Soft FM
Equans —London
- Full-time
- Customer service
- University
- Leadership
- Annual leave
- Employee assistance programme
Senior Logistics and Operations Manager
Indutex Industrial Solutions —London
- £5,800 - £7,600 a month
- Full-time
- Management
- ERP systems
- English
Quick apply
9d
Operations Manager
Brewhouse and Kitchen —London
- Up to £70,000 a year
- Full-time
- Employee discount
Quick apply
8d
Senior Supply Chain Operations Manager
Isha Agro Global Business Services Ltd —London
- £84,000 - £126,000 a year
- Full-time
- Analysis skills
- In-person
- Business
- Employee discount
- Referral programme
Quick apply
Senior People Operations Manager
Morningstar —London
- £68,200.00 - £95,333.33 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- IT
Senior Manager, Country Operations
APL Logistics —London
- Full-time
Senior Strategic Operations Manager
Ivana Deco Business Solutions Ltd —London
- £5,800 - £7,500 a month
- Full-time
- Management
- English
- Team management
Quick apply
9d
Senior People Operations Manager
Shack Events —London
- From £45,000 a year
- Weekend availability
- Bar
- Management
- Supervising experience
- Work from home
- Gym membership
Quick apply
Senior Operations Manager
Ecokleen Group —London
- £55,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Annual leave
Quick apply
10d
Senior Workforce Operations Manager
Growwlancer Corporate Solutions —London
- £5,700 - £7,500 a month
- Full-time
- Management
- Supervising experience
- Human resources
Quick apply
8d
Senior Technical Support Operations Manager
Lembaga Inspeksi Technical Inspection Services Ltd —London
- £81,600 - £122,400 a year
- Full-time
- Engineering
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Deputy Operations Manager - HMP
Turning Point —Thamesmead
- £48,208 a year
- Full-time
- Leadership
- Communication skills
8d
Senior Fleet Operations Manager
Sumitrads Motors Group —London
- £5,600.00 - £82,059.65 a month
- Full-time
- In-person
- Leadership
- Communication skills
Quick apply
13d
Operations Manager
UOE —London
- £70,000 a year
Senior Strategy and Operations Manager - Logistics
Just Eat Takeaway.com —London
- Full-time
- Analysis skills
- Communication skills
Senior Creative Operations Manager
Cancer Research UK —Stratford
- £55,000 - £60,000 a year
- Full-time
- Contracts
- Negotiation
9d
Country Manager UK
Cannamedical Britannia UK —London
- From £90,000 a year
- Full-time
- Management
- Bachelor's degree
- In-person
Quick apply
Senior Manager
JTC Group —London
Operations Manager
Qureos Inc —Romford
- £35,000 - £68,100 a year
- Full-time
- Data analysis skills
- Business
- Leadership

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senior operations manager jobs near bexley, gtl

Manager, Customer Success International

Litera -
London

Apply Now

Job details

Full-time

Qualifications

AI
Account management
Communication skills

Full job description

Job Description

Ready to Help Shape the Future of Legal Tech?!

At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.

Where You’ll Work

Hybrid: This is a hybrid role based in London with the expectations to be in office at least 3 days a week for collaboration and connection.

Why this Role Matters

The Manager, Customer Success (International) owns the outcomes that matter most — retention, adoption, and long-term customer growth across EMEA, APAC, and beyond. In this role, you'll lead and scale a team of Customer Success Managers whose work directly shapes whether international customers succeed with Litera. Your impact is measured in the value customers realize, the partnerships you deepen, and the revenue you protect — all while connecting regional execution to Litera's global Customer Success strategy.

What You'll Deliver

Leadership:

Lead, coach, and develop a team of International Customer Success Managers, supporting customers across EMEA and other assigned regions.
Build a high‑performing, engaged team capable of managing regional complexity, cultural nuance, and varied customer maturity.
Establish clear priorities, capacity planning, and coverage models appropriate for international markets.
Create an environment of accountability, collaboration, and continuous improvement aligned to Litera’s global standards.

Customer Outcomes & Retention:

Ownership of renewal process, including accurate forecasting on SFDC.Own customer health, adoption, and retention outcomes across the international customer portfolio.
Ensure consistent execution of success plans, value adoption assessments, and Quarterly Business Reviews (QBRs) with international customers.
Proactively identify regional risks and partner with CSMs to implement mitigation and recovery strategies.
Support renewal readiness and partner closely with Renewals and Sales teams to ensure value‑led, on‑time renewals.

Operational & Regional Excellence:

Drive consistency and scalability of Customer Success processes across international regions.
Leverage customer telemetry and adoption data to identify trends, risks, and opportunities at both account and regional level.
Partner with Customer Success Operations to refine reporting, playbooks, and tooling that support international scale.
Ensure strong CRM discipline, forecasting accuracy, and account hygiene across the team.

Cross‑Functional & Regional Collaboration:

Act as an escalation point for strategic or at‑risk international accounts.
Collaborate with Product and Engineering to ensure international customer feedback informs roadmap prioritisation.
Partner with Sales, Marketing, and Professional Services to support regional growth, advocacy, and expansion initiatives.
Represent the voice of International customers in internal forums and planning discussions.

Strategic Contribution:

Contribute to the evolution of Litera’s global Customer Success strategy, with a specific focus on international markets.
Support change initiatives including AI adoption, new product launches, and process transformation across regions.
Provide insight and recommendations on regional trends, customer needs, and opportunities for improvement.

Success Measures:

Gross and Net Revenue Retention across International accounts
Customer adoption and value realization by region
Renewal readiness and risk mitigation
Team performance, engagement, and development
Consistent execution of global Customer Success standards

What You'll Bring

Must-Haves:

Proven experience leading Customer Success or Account Management teams in a global or international context.
Strong record of driving adoption, retention, and value realization across diverse customer segments.
Comfortable operating across regions, cultures, and time zones.
Executive‑level communication skills with the ability to engage senior customer stakeholders.
Data‑driven, with experience using customer health, adoption, and renewal metrics.
Collaborative leader experienced in working cross‑functionally within a matrixed organization.

We know great candidates don’t always check every box. If you’re excited about this role, we encourage you to apply.

What You’ll Experience

Team. A culture where people show up for each other and do the right thing.
Reach. A truly global team solving complex, meaningful problems.
Opportunity. Real growth opportunities, not just talk about them.
Technology. Work at the intersection of legal expertise and cutting-edge AI.
Impact. The chance to make an impact at scale, not just contribute.

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

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senior operations manager jobs in bexley, gtl

Manager, Customer Success International

Senior Operations Manager - Soft FM

Senior Logistics and Operations Manager

Operations Manager

Senior Supply Chain Operations Manager

Senior People Operations Manager

Senior Manager, Country Operations

Senior Strategic Operations Manager

Senior People Operations Manager