Senior technical support Work, Jobs in Bexley, Gtl (with Salaries)

Business Analyst – AI Product Development
Financial Conduct Authority —London
- £59,200 - £80,000 a year
- Full-time
- Hybrid work
- Agile
- AI
- Annual leave
1h
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
Senior Technical Support Partner (2nd Line)
Land Securities —London
- Full-time
- Customer service
- SharePoint
- Negotiation
- Annual leave
- Employee assistance programme
Senior Analyst, Turkey
Eurasia Group —London
- Full-time
- Hybrid work
- English
Quick apply
Technical Support Engineer
Microtill Ltd —Chelmsford
- From £22,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
Quick apply
9d
Qualified Supervisor
Office Test —London
- £50,000 - £60,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Analysis skills
Quick apply
1d
Assistant Project Manager
Tetra Tech —London
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
BPO Senior Manager
Wayfair —London
- £72,500 - £105,125 a year
- Full-time
- Microsoft Excel
- Customer service
- Travel
- Employee discount
- Gym membership
Senior Technical Manager
OCS Group —Isleworth
- Microsoft Powerpoint
- Engineering
- Communication skills
Quick apply
6d
Senior Technical Lead
Instaresource —London
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
- Work from home
Quick apply
1h
Global IT Project Senior Specialist - Meetings & Events
Boston Consulting Group —London
- Full-time
- Analysis skills
- Project management
- Travel
Senior Technical Support Engineer
DeepL —London
- Full-time
- Hybrid work
- Azure
- SQL
- Scripting
- Annual leave
- Flexible schedule
Senior Technical Support Manager
ComplyAdvantage —London
- Hybrid work
- No experience needed
- English
- In-person
- Annual leave
- Life insurance
Quick apply
Senior Operations Manager
Equans —Chelmsford
- Full-time
- Computer literacy
- IT
- Computer skills
- Annual leave
- Employee assistance programme
1d
Senior Technical Project Manager
CoMind —London
- £84,000 - £126,000 a year
- Full-time
- PMP
- Organisational skills
- IT
- Employee discount
IFA Administrator
Fleet Street Wealth —London
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- In-person
Quick apply
Senior Sales Executive- UK
RealTrust —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Mentoring
- Work from home
- Referral programme
Quick apply
13d
Senior Contracts Manager
Apt Talent —Dartford
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
Quick apply
Helpdesk Manager – Healthcare Division
Artic Building Services —Dartford
- Full-time
- Customer service
- Analysis skills
- Supervising experience
- Annual leave
1d

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Business Analyst – AI Product Development

Financial Conduct Authority -
London

Apply Now

Job details

Full-time
£59,200 - £80,000 a year
1 hour ago

Benefits

Annual leave
Company pension
Private medical insurance
Paid volunteer time

Qualifications

Waterfall
Business analysis
Agile
AI

Full job description

Job Title: Business Analyst – AI Product Development

Division: Data, Technology and Innovation

Department: AI Product Development

Salary: National (Edinburgh and Leeds) ranging from £53,800 to £72,000 and London from £59,200 to £80,000 per annum (salary offered will be based on skills and experience)
This role is graded as: Senior Associate – Regulatory

Your external recruitment contact is Benjamin via [email protected]
Your internal recruitment contact is Pat via [email protected]
Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.

Sitting within DTI, the AI Product Development department scopes and shapes AI solutions across the FCA and helps manage the organisation-wide pipeline of AI initiatives, ensuring work is prioritised, well-defined and aligned to strategic outcomes.

Role responsibilities

Identify and shape high value opportunities for applying AI across the organisation, enabling smarter and more effective regulatory outcomes to maximise impact
Facilitate structured discovery workshops with stakeholders to surface pain points, map processes and pinpoint where AI can deliver meaningful improvements that increase efficiency
Translate business challenges into clear functional and non-functional requirements, working collaboratively with technical teams to design AI enabled solutions that meet real needs
Manage and prioritise a pipeline of AI initiatives, partnering with data scientists and leadership to focus effort on the highest impact projects for maximum value
Contribute to the organisation’s wider AI adoption strategy through insight, stakeholder engagement, and evidence-based recommendations to guide direction
Advocate best practice in business analysis, promoting consistency, quality and knowledge sharing across the department to develop capability
Gain experience delivering experimental and innovative projects that address real world challenges such as financial crime and consumer protection to create tangible outcomes
Build a distinctive skill set at the intersection of AI, data, technology and regulation within a collaborative, learning focused environment to support career growth

Skills required

Minimum:

Experience in a senior business analyst role or a comparable position such as Consultant, Solution/Service Designer or Product Owner
Experience delivering projects across the full lifecycle, using both waterfall and agile methodologies
Knowledge of artificial intelligence, particularly in areas such as large language models, agentic AI, or prompt engineering

Essential:

Solid understanding of core Business Analysis techniques, including user journey mapping, process mapping, requirements gathering and the ability to design and facilitate collaborative workshops
Effective interpersonal skills with the ability to build and maintain relationships across a diverse range of stakeholders
Ability to work through complex problems, identifying underlying issues and opportunities for improvement
A pragmatic approach that can adjust to changing priorities, with the ability to manage multiple tasks and make balanced decisions informed by evidence, stakeholder perspectives and organisational context

Benefits

25 days annual leave plus bank holidays
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our values & culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability Confident: our hiring approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timeline

Advert Closing: 19 July at 11:59pm
CV Review/Shortlist: 21 July
First Stage Interviews W/C: 27 July
Second Stage Interviews W/C: 3 August

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time

Apply Now

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