strategy manager Work, Jobs in bexley, gtl (with Salaries)

Manager, Customer Success International
Litera —London
- Full-time
- Hybrid work
- AI
- Communication skills
Strategy Manager
Sizewell C —London
- £66,866 - £72,870 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Travel
- Annual leave
3d
Area Manager - Job Share - (Gillingham/Faversham area)
Southeastern Railway —Gillingham
- £53,634 a year
- Driving
- Agile
- Annual leave
Quick apply
1d
Exams Change Manager
British Council —London
- £38,820 - £46,100 a year
- Remote
- English
- Project management
- Computer networking
13d
Strategy Manager
LSEG (London Stock Exchange Group) —London
- Full-time
- Communication skills
Agent Strategy Manager
Decagon —London
- £105,000 - £140,000 a year
- Full-time
- Sales
- Engineering
- Bachelor's degree
- Life insurance
Country Manager UK
Cannamedical Britannia UK —London
- From £90,000 a year
- Full-time
- Management
- Bachelor's degree
- In-person
Quick apply
Graduate Programme 2027: Strategy & Operations Manager
Revolut —London
- £12,600 a month
- Full-time
- Hybrid work
- English
- SQL
- Internship
9d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Portfolio Manager
Wave —London
- £142,000 - £203,300 a year
- Remote
- Data analysis skills
- English
- Analysis skills
8d
Paid Strategy Manager
Not On The High Street —London
- £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
5d
Strategy Project Manager
Bauer Media Outdoor —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
- Life insurance
Quick apply
1d
Programme Manager – Health Strategy
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Analysis skills
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Strategy Manager
Homes England —London
- £51,076 - £59,570 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- SharePoint
- Employee assistance programme
3d
Strategy and Execution Manager
Aon Corporation —London
- Hybrid work
- Education
- Bachelor's degree
Manager, B2B & International Strategy
Gap Europe Ltd —London
- Analysis skills
- Bachelor's degree
- No degree
9d
Strategy & Operations Manager
Careers at Eucalyptus —London
- Communication skills
- Banking
- School
Chief of Staff
Monzo —London
- £86,000 - £115,000 a year
- Hybrid work
- Communication skills
- Flexible schedule
5d
Relationship Manager
Lloyds Banking Group —London
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
- Communication skills
- Banking
1d
EMEA Deal Strategy & Operations Manager
LangChain —London
- £105,000 - £120,000 a year
- Full-time
- Analysis skills
- In-person
- Business

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Manager, Customer Success International

Litera -
London

Apply Now

Job details

Full-time

Qualifications

AI
Account management
Communication skills

Full job description

Job Description

Ready to Help Shape the Future of Legal Tech?!

At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.

Where You’ll Work

Hybrid: This is a hybrid role based in London with the expectations to be in office at least 3 days a week for collaboration and connection.

Why this Role Matters

The Manager, Customer Success (International) owns the outcomes that matter most — retention, adoption, and long-term customer growth across EMEA, APAC, and beyond. In this role, you'll lead and scale a team of Customer Success Managers whose work directly shapes whether international customers succeed with Litera. Your impact is measured in the value customers realize, the partnerships you deepen, and the revenue you protect — all while connecting regional execution to Litera's global Customer Success strategy.

What You'll Deliver

Leadership:

Lead, coach, and develop a team of International Customer Success Managers, supporting customers across EMEA and other assigned regions.
Build a high‑performing, engaged team capable of managing regional complexity, cultural nuance, and varied customer maturity.
Establish clear priorities, capacity planning, and coverage models appropriate for international markets.
Create an environment of accountability, collaboration, and continuous improvement aligned to Litera’s global standards.

Customer Outcomes & Retention:

Ownership of renewal process, including accurate forecasting on SFDC.Own customer health, adoption, and retention outcomes across the international customer portfolio.
Ensure consistent execution of success plans, value adoption assessments, and Quarterly Business Reviews (QBRs) with international customers.
Proactively identify regional risks and partner with CSMs to implement mitigation and recovery strategies.
Support renewal readiness and partner closely with Renewals and Sales teams to ensure value‑led, on‑time renewals.

Operational & Regional Excellence:

Drive consistency and scalability of Customer Success processes across international regions.
Leverage customer telemetry and adoption data to identify trends, risks, and opportunities at both account and regional level.
Partner with Customer Success Operations to refine reporting, playbooks, and tooling that support international scale.
Ensure strong CRM discipline, forecasting accuracy, and account hygiene across the team.

Cross‑Functional & Regional Collaboration:

Act as an escalation point for strategic or at‑risk international accounts.
Collaborate with Product and Engineering to ensure international customer feedback informs roadmap prioritisation.
Partner with Sales, Marketing, and Professional Services to support regional growth, advocacy, and expansion initiatives.
Represent the voice of International customers in internal forums and planning discussions.

Strategic Contribution:

Contribute to the evolution of Litera’s global Customer Success strategy, with a specific focus on international markets.
Support change initiatives including AI adoption, new product launches, and process transformation across regions.
Provide insight and recommendations on regional trends, customer needs, and opportunities for improvement.

Success Measures:

Gross and Net Revenue Retention across International accounts
Customer adoption and value realization by region
Renewal readiness and risk mitigation
Team performance, engagement, and development
Consistent execution of global Customer Success standards

What You'll Bring

Must-Haves:

Proven experience leading Customer Success or Account Management teams in a global or international context.
Strong record of driving adoption, retention, and value realization across diverse customer segments.
Comfortable operating across regions, cultures, and time zones.
Executive‑level communication skills with the ability to engage senior customer stakeholders.
Data‑driven, with experience using customer health, adoption, and renewal metrics.
Collaborative leader experienced in working cross‑functionally within a matrixed organization.

We know great candidates don’t always check every box. If you’re excited about this role, we encourage you to apply.

What You’ll Experience

Team. A culture where people show up for each other and do the right thing.
Reach. A truly global team solving complex, meaningful problems.
Opportunity. Real growth opportunities, not just talk about them.
Technology. Work at the intersection of legal expertise and cutting-edge AI.
Impact. The chance to make an impact at scale, not just contribute.

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Refine Your Search

strategy manager jobs in bexley, gtl

Manager, Customer Success International

Strategy Manager

Area Manager - Job Share - (Gillingham/Faversham area)

Exams Change Manager

Strategy Manager

Agent Strategy Manager

Country Manager UK

Graduate Programme 2027: Strategy & Operations Manager

Client Engagement Manager

Portfolio Manager

Paid Strategy Manager

Strategy Project Manager

Programme Manager – Health Strategy

Strategy Manager

Strategy and Execution Manager

Manager, B2B & International Strategy

Strategy & Operations Manager

Chief of Staff

Relationship Manager

EMEA Deal Strategy & Operations Manager

I want to receive the latest job alerts for strategy manager in bexley, gtl

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