About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.
At Four Seasons, the first and last impression matters. Our Guest Services team plays a key role in creating a seamless, welcoming experience for every guest, delivering thoughtful, attentive service from the moment they arrive.
Four Seasons Hotel London at Park Lane is seeking a Casual Bell Attendant to join our Guest Services team.
As a Bell Attendant, you will be a visible and important part of the guest journey, supporting arrivals and departures while ensuring every interaction is warm, professional, and personalised.
You will assist guests with their luggage, provide guidance and information, and act as a helpful and approachable presence throughout the hotel. This role is ideal for someone who enjoys guest interaction, takes pride in presentation, and is passionate about service.
- Welcome guests on arrival and assist with luggage and escorting as required
- Support guest departures and ensure a smooth and efficient experience
- Deliver items to guestrooms and collect items as needed
- Respond to guest requests and enquiries with professionalism and care
- Provide information about hotel services, facilities, and local attractions
- Support the Front Office and Concierge teams to ensure seamless service
- Previous experience in a guest facing role within hospitality is preferred
- Strong communication and interpersonal skills
- A professional and polished approach with high standards of presentation
- A proactive and helpful attitude
- Ability to remain calm and organised in a busy environment
- Flexibility to work shifts on a casual basis
- Right to Work in the UK
- £12.82 per hour plus service charge and tips
- 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
- Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
- Uniform with complimentary professional dry cleaning from day one
- Access to Stream for greater pay flexibility and discounts
- Annual themed team events plus regular social, charitable, and sporting activities
If you enjoy creating positive first impressions and take pride in delivering thoughtful, personalised service, we would love to hear from you.
We look forward to receiving your application.
