Customer care manager Work, Jobs in Bicester, Oxf (with Salaries)

Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
10d
Customer Experience Manager - Prestige and Specialist Vehicles
Unity Automotive Ltd - Unity Oxford —Kidlington
- £32,500 - £38,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Store discount
Quick apply
13d
Team Leader
Absolute Taste —Bicester
- £28,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
14d
Assistant General Manager
Ralph Lauren —Bicester
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
Head of Product
cinch —Milton Keynes
- Monday to Friday
- Hybrid work
- Employee assistance programme
Quick apply
Customer Relations Manager
Floryn House Care Home —Kidlington
- Up to £45,000 a year
- Full-time
Quick apply
Bershka Oxford City General Manager
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Bershka Deputy Manager Oxford City
INDITEX —Oxford
- Full-time
- Leadership
- Employee discount
Quick apply
Director of Customer Operations and Engagement, EMEA
IPCI —High Wycombe
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Assistant General Manager
Dodo Pubs —Oxford
- £31,000 - £33,000 a year
- Overtime
- Hospitality
- Microsoft Outlook
- Supervising experience
- Employee discount
Quick apply
Store Manager
Michael Kors —Bicester
- £45,000 - £60,000 a year
- Full-time
- English
- Communication skills
- Employee discount
11d
Customer Experience Lead
Smedley Group —Bicester
- Weekend availability
- Hybrid work
- CRM software
- Hospitality
- Sales
- Employee assistance programme
Quick apply
Field Sales Manager
Hanover Dairies Limited —Bicester
- £38,000 a year
- Full-time
- Sales
- Salesforce
- Analysis skills
- Health & wellbeing programme
Quick apply
1h
Customer Relations Manager
Hamberley Care Homes —Oxford
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Assistant Manager - Newport Pagnell
BoyleSports —Newport Pagnell
- £13.20 an hour
Quick apply
Assistant Manager - Milton Keynes
BoyleSports —Milton Keynes
- £13.20 an hour
Quick apply
CHERY Sales Manager
North Oxford Garage —Wolvercote
- £37,500 a year
- Full-time
Quick apply
Customer Service Manager
Berkeley Group —Milton Keynes
- Customer service
- Leadership
- Annual leave
Quick apply
Head of Arboricultural Administration
Nicholsons —Bicester
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply

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customer care manager jobs near bicester, oxf

Team Lead - Customer Service

HUBER+SUHNER
Bicester

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Management
Customer service
SAP
Supply chain
English
Microsoft Office
Continuous improvement
Leadership
Communication skills

Full job description

JOB TITLE: Team Lead, Customer Services

LOCATION: Bicester (hybrid; 3 days in-office)

About the Role
We are looking for a proactive and customer-focused Customer Service Team Lead to join our Industry segment team, supporting customers and sales partners across the EMEA region.

This is a pivotal role where you will act as the primary point of contact for commercial and technical enquiries, while also leading and developing a local team across our England and Sweden sites. You will play a key role in ensuring excellent customer experience across our full product portfolio (RF, LF, FO), while driving continuous improvement in processes and performance, thinking with the company's values and stategy.

What You’ll Be Doing:

Leadership & Team Management

Provide day-to-day leadership, guidance, and support to the Customer Service team
Drive team development, performance, and engagement
Manage team administration, including absences and resource planning

Customer & Sales Support

Act as the main point of contact for customer and sales partner enquiries
Prepare and manage quotations for standard and customised products
Collaborate with Account Managers, Field Application Engineers, and Pricing teams
Build strong relationships with customers and partners, identifying sales opportunities

Order & Process Management

Coordinate quotation and order processes end-to-end
Monitor order progress and proactively communicate with customers
Ensure all activities are documented and aligned with internal processes

Forecasting & Planning

Contribute to the monthly S&OP cycle with accurate and relevant data

Customer Experience & Continuous Improvement

Handle customer complaints and coordinate with internal teams to resolve issues
Identify process improvements and support ongoing optimisation initiatives

Sales & Operational Support

Support customer visits, trade fairs, and sales initiatives when required
Work closely with Supply Chain, Logistics, and Finance as a key interface

What We’re Looking For

A strong team player with a positive, motivating approach to leadership
Experience in customer service within a technical or industrial environment
Solid commercial or technical background, with the ability to understand complex products
Excellent communication skills in English (additional languages are a plus)
Strong customer focus, with the ability to manage multiple priorities
Good understanding of supply chain processes and operations
Proficiency in ERP systems, Microsoft Office, and standard IT tools
A proactive, structured, and detail-oriented working style
High resilience, flexibility, and a ‘can-do’ mindset
Ability to collaborate effectively with global internal and external stakeholders

Apply Now

If you're a driven customer service professional with leadership experience and a passion for delivering excellent service, we'd love to hear from you!

For further information, please contact [email protected]

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Application question(s):

Please confirm your renumeration expectations:

Work Location: Hybrid remote in Bicester OX26 4LA

Quick apply

Refine Your Search

customer care manager jobs in bicester, oxf

Team Lead - Customer Service

Customer Experience Manager - Prestige and Specialist Vehicles

Team Leader

Assistant General Manager

Head of Product

Customer Relations Manager

Bershka Oxford City General Manager

Ticketing Manager

Bershka Deputy Manager Oxford City

Director of Customer Operations and Engagement, EMEA

Assistant General Manager

Store Manager

Customer Experience Lead

Field Sales Manager

Customer Relations Manager

Assistant Manager - Newport Pagnell

Assistant Manager - Milton Keynes

CHERY Sales Manager

Customer Service Manager

Head of Arboricultural Administration

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