Customer Relations Manager
Floryn House Care Home —Kidlington
- Up to £45,000 a year
- Full-time
Quick apply
Customer Experience Lead
Smedley Group —Bicester
- Weekend availability
- Hybrid work
- CRM software
- Hospitality
- Sales
- Employee assistance programme
Quick apply
Department Manager FTC 12 mnths
Ralph Lauren —Bicester
- Full-time
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Store Manager
Michael Kors —Bicester
- £45,000 - £60,000 a year
- Full-time
- English
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7d
Customer Experience Manager - Prestige and Specialist Vehicles
Unity Automotive Ltd - Unity Oxford —Kidlington
- £32,500 - £38,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Store discount
Quick apply
9d
General Manager
Coach —Bicester
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Assistant General Manager
Ralph Lauren —Bicester
- Full-time
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Operations Manager - South East & West
Elior UK —Oxford
- £53,000 a year
- Full-time
- Travel
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Quick apply
9d
Customer Service Manager
Berkeley Group —Milton Keynes
- Customer service
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- Annual leave
Quick apply
Department Manager FTC 12 mnth
Ralph Lauren —Bicester
- Hospitality
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11h
Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Oxford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
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- Referral programme
Quick apply
Sales Administration Team Leader
Flegg Projects Ltd —Aylesbury
- £36,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
6d
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
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Quick apply
Business Development Manager (BDM) - Milton Keynes - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Milton Keynes
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
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- Referral programme
Quick apply
Head of Spa - Soho Farmhouse
Soho House & Co. —Bicester
- Hospitality
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- Employee discount
Quick apply
6d
Director of Customer Operations and Engagement, EMEA
IPCI —High Wycombe
- Hybrid work
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Quick apply
Service Resolution Manager
Tripadvisor —Oxford
- Hybrid work
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- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Head of Arboricultural Administration
Nicholsons —Bicester
- £28,000 - £35,000 a year
- Full-time
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- Organisational skills
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Quick apply
13d
Lead Food Manager
Sainsbury's —Bicester
- From £36,250 a year
- Leadership
- Employee discount
Business Development Manager (BDM) - Aylesbury- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Aylesbury
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply

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customer service manager jobs near bicester, oxf

Customer Relations Manager

Floryn House Care Home -
Kidlington

Quick apply

Job details

Full-time
Up to £45,000 a year

Benefits

Private medical insurance

Full job description

Customer Relations Manager

Administration and Business Support - Floryn House Care Home

Contract: Full Time

Salary: £45,000 per annum + £6,500 OTE Per Annum

Shift Type: Days

Contracted hours: 40

Our brand new, purpose-built facility situated in the beautiful village of Yarnton, Oxfordshire, provides exemplary Residential, Dementia, Nursing & Respite care for 73-residents.

Customer Relations Manager - Permanent Contract| Kidlington | 40 hours per week | Up to £45,000 per annum + bonus (Depending on experience)

Are you a personable, high-energy professional with a talent for building meaningful relationships? Do you thrive on helping people make important decisions with reassurance, clarity, and empathy?

We’re looking for a Customer Relations Manager to represent our exceptional care home in Kidlington, you’ll ensure to provide a warm, welcoming, and informative experience for families seeking residential care for their loved ones.

This role combines proactive and reactive customer engagement. You’ll be the first point of contact for enquiries, guiding families through one of the most important decisions of their lives with professionalism and compassion. You’ll also actively build the profile of the home in the local community by developing strong relationships with key referral sources, networking with prospective resident groups, and identifying opportunities for new business.

While experience within the care sector is not essential, you must be high-energy, target-driven, and passionate about delivering exceptional customer service. Your ability to convert enquiries into admissions, combined with your proactive approach to generating new business, will be central to achieving sales targets.

Reporting to: Home Manager

What You’ll Be Doing:

Be the first point of contact for families, providing expert guidance with warmth and professionalism.
Build strong local knowledge and networks to connect families to the care they need.
Conduct engaging, personalised tours of the home, showcasing services, facilities, and community.
Collaborate with care and management teams to coordinate assessments, admissions, and contracts.
Maintain an excellent visitor experience and manage family communications, ensuring smooth transitions.
Support marketing initiatives, community engagement, and local partnerships to raise awareness of the home.
Track and manage enquiries effectively, providing insights to improve conversion and service delivery.

Why join us:

This role is more than just a customer-facing position it’s a chance to genuinely support families at one of the most important moments in their lives. You’ll join a supportive, values-led team with a competitive salary of £45,000 and OTE of £6,500. Full training and ongoing support will help you excel, while working across the community allows you to make a wider impact.

Ideal candidate profile:

Experience in a relationship-led role such as sales, admissions, customer service, private healthcare, hospitality, senior living, or family liaison, wh

Quick apply

Refine Your Search

customer service manager jobs in bicester, oxf

Customer Relations Manager

Customer Experience Lead

Department Manager FTC 12 mnths

Store Manager

Customer Experience Manager - Prestige and Specialist Vehicles

General Manager

Assistant General Manager

Operations Manager - South East & West

Customer Service Manager

Department Manager FTC 12 mnth

Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped

Sales Administration Team Leader

Customer Service Representative (Account Manager)

Business Development Manager (BDM) - Milton Keynes - Circa 41k Package - 53k OTE Uncapped

Head of Spa - Soho Farmhouse

Director of Customer Operations and Engagement, EMEA

Service Resolution Manager

Head of Arboricultural Administration

Lead Food Manager

Business Development Manager (BDM) - Aylesbury- Circa 41k Package- 53k OTE Uncapped

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Customer Relations Manager

Administration and Business Support - Floryn House Care Home

Contract: Full Time

Salary: £45,000 per annum + £6,500 OTE Per Annum

Shift Type: Days

Contracted hours: 40

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