Product support engineer / technical advisor Work, Jobs in Biddenham, Bdf (with Salaries)

Product Support Engineer / Technical Advisor
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
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6d
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Product Support Engineer / Technical Advisor
Liebherr-Great Britain Ltd. —Biggleswade
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United…
6d

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product support engineer / technical advisor jobs near biddenham, bdf

Product Support Engineer / Technical Advisor

Liebherr-Great Britain Ltd. -
Biggleswade

Apply Now

Job details

Full-time
6 days ago

Qualifications

Customer service
Administrative experience

Full job description

A vacancy has arisen within our Mobile & Crawler Crane department based in Biggleswade for a Product Support Engineer / Technical Advisor.

The role contributes to the success of LWE Mobile & Crawler Cranes Technical department by supporting the After-Sales and Sales teams to develop the business in providing a sustained industry-leading after-sales support. To participate in supporting the company’s service engineers and customers with technical information and other resources. To ensure effective and efficient advice and support is delivered along with excellent administrative, customer service and interpersonal skills whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.

Your Responsibilities

Provide all aspects of technical support to the Liebherr-Great Britain and Liebherr Ireland Mobile and Crawler Crane Customers
Provide all aspects of technical support to the Liebherr-Great Britain and Liebherr Ireland Mobile and Crawler Crane field Service and workshop engineers
Work as a member of the team assisting and supporting department colleagues as well as other departments in LGB LIR if required
Develop and maintains excellent working relationships with all departments and team members to assist in achieving the department high standards
Communicate all technical information to the right people at the right time, including material received from the Liebherr Group factories
Manage specific jobs and projects as appropriate and take responsibility for their completion
Participate in the management of warranty work, liaising with the Liebherr Group factories and customers to achieve the best outcomes for all parties
Brief and deploy engineers as required, ensuring that optimum competencies and resources are applied to each job and project
Investigate or participate with others in the investigation of incidents, accidents or customer technical issues, report on these cogently in a form that will stand up to rigorous scrutiny
Undertake to attend meetings and exhibitions off-site and overseas. This will include time spent away from home overnight
Participate in a rota-based out-of-hours call-out system

Your Profile

The successful candidate will require the following:

Satisfactory completion of a recognised apprenticeship/qualification in a related industry
Product, industry or relevant experience
Team player
Good confident communicator at all levels
Flexible approach to work

What we are offering

The opportunity to work with an industry-leading manufacturer.
Secure and progressive work environment.
Competitive salary and benefits.
Training and personal development

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.

One Passion. Many Opportunities.

The company

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.

Location

Liebherr-Great Britain Ltd.

Normandy Lane

SG18 8QB Biggleswade

United Kingdom (GB)

Contact

Aleksandra Szczepanska

[email protected]

Apply Now

Refine Your Search

product support engineer / technical advisor jobs in biddenham, bdf

Product Support Engineer / Technical Advisor

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