Join Our Growing People Team as an HR Administration Assistant!
We’re investing in our People Team and growing our HR administration support — and this is your chance to be part of it.
We’re looking for an enthusiastic HR Administration Assistant to join a team that’s evolving, modernising, and making a real impact across the business. If you’re passionate about delivering great service and want to build a career in HR, this is a fantastic opportunity to get hands-on experience in a supportive and forward-thinking environment.
What you’ll be doing:
You’ll play a key role in shaping the day-to-day experience of our colleagues by providing end-to-end HR administrative support across the employee lifecycle. From onboarding new starters to supporting HR and payroll processes, you’ll help keep everything running smoothly behind the scenes.
Why this role is exciting:
- Be part of a team that’s growing and improving how HR supports the business
- Gain exposure across multiple areas of HR, including onboarding, administration, and payroll
- Build valuable skills and experience in a collaborative, people-focused environment
- Make a real difference by delivering a professional, friendly, and efficient service to colleagues
Key Responsibilities:
- Supporting onboarding and internal moves, ensuring a positive colleague experience.
- Managing HR queries through the inbox
- Delivering accurate HR administration (changes, family leave, leavers, etc.)
- Supporting payroll processes and maintaining data accuracy
- Maintaining HR systems and records in line with GDPR
- Contributing to continuous improvement as the team grows and evolves
- Superuser in HRIS system
Qualifications:
- Level 3 CIPD Qualified and/or a strong administration background
Essential knowledge & skills needed:
- Previous experience in administration
- Familiarity with HR systems and processes
- Strong organisation and attention to detail
- Advanced level in Microsoft office systems such as outlook, word, powerpoint and excel
- Ability to design and create forms and use sharepoint.
- Ability to manage multiple priorities in a busy environment
- A collaborative, customer-focused approach
- Confidence working with systems and data
Desirable knowledge & skills:
- Experience handling employee data or producing reports
- Understanding of HR policies or employee lifecycle processes
- Experience supporting or improving administrative processes
Our Benefits:
We couldn’t do any of what we do for Water Plus and our customers without you, so we make sure we provide our people with great benefits:
- 25 days holiday, plus bank holidays – plus the option to buy one additional weeks holiday each year
- Your birthday off
- Company Sick Pay and access to our Employee Assistance Programme
- Life Assurance
- Medicash Health Plan
- Matched pension contributions of 6%, with the option to salary sacrifice
- Enhanced Maternity, Paternity and Adoption Leave
Working Hours:
- Monday-Friday, working 37.5 hours between 8:00am and 5:30pm
- Flexibility to work from home one day per week (after probation period).
The Company:
We are a water retailer for non-domestic customers - we were formed as a joint venture between United Utilities and Severn Trent, and we went live in April 2017. Our existing customers range from small, independent business, to some of the biggest names in the UK.
Previous candidates who have applied within the last twelve months need not apply.
Job Types: Full-time, Permanent
Pay: From £27,000.00 per year
Ability to commute/relocate:
- Stoke-on-Trent ST4 4TW: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
