Housing officer Work, Jobs in Billericay (with Salaries)

Customer Liaison Officer/ Project Coordinator.
Houghton Group —West Hanningfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Sick pay
Quick apply
Neighbourhood Housing Officer
Gravesham Borough Council —Gravesend
- £28,988 - £38,957 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
- Computer skills
- Free parking
- Annual leave
Repairs Administrator
Civic Recruitment Limited —Basildon
- £18.66 an hour
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- IT
Quick apply
8d
Housing Officer
Sanctuary Group —Rochford
- £35,947 - £37,839 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Housing and Neighbourhood Officer
The Guinness Partnership —Hackney
- £43,038 a year
- Full-time
- Customer service
- Travel
- Communication skills
3d
Housing & Welfare Officer
The Charterhouse —London
- £35,000 - £38,000 a year
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
16h
Housing Allocations Officer
Gravesham Borough Council —Gravesend
- £28,988 - £31,412 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Housing Officer
Civic Recruitment Limited —Sittingbourne
- £25.04 an hour
- Weekend availability
- Hybrid work
- Travel
Quick apply
Neighbourhood Response Officer
Clarion Housing Group —North London
- £39,408 - £45,969 a year
- Full-time
- Hybrid work
- Travel
Project Officer-Housing
Civic Recruitment Limited —Waltham Forest
- £34.03 an hour
- Temporary
- Data analysis skills
- Research
- Microsoft Office
Quick apply
Intensive Housing Management Officer
YMCA Thames Gateway —Dartford
- £26,500 a year
- Full-time
Quick apply
Housing Community Safety Officer
South Essex Homes —Southend-on-Sea
- From £34,434 a year
- Full-time
- Hybrid work
Quick apply
7d
Project Documentation Officer
Victoria and Albert Museum —London
- £28,520 a year
- Employee assistance programme
- Employee discount
2d
Asset Management Lead Housing Officer
Civic Recruitment Limited —Epping
- £500 - £650 a day
- Part-time
- No degree
Quick apply
Housing Allocations Officer (fixed-term)
Gravesham Borough Council —Gravesend
- £28,988 - £31,412 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Performance & Data Officer
Delta Housing —Chelmsford
- £35,997 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
2d
Housing Officer (ASB) Full time
London Borough of Havering —Romford
- £39,276 - £42,771 a year
- Full-time
- Conflict management
- In-person
Housing and Tenancy Officer
The Avenues Group —Sidcup
- Full-time
- Hybrid work
- Communication skills
Quick apply
Supported Housing Officer
Nacro —London
- £31,982 - £32,782 a year
- Full-time
- Travel
- Organisational skills
- Computer skills
Quick apply

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Customer Liaison Officer/ Project Coordinator.

Houghton Group -
West Hanningfield

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Company pension
Sick pay

Qualifications

Microsoft Word
Social housing experience
Customer communication
Driving Licence
Microsoft Outlook
Client engagement
Stakeholder liaison
Project coordination
Microsoft Office Suite
Tenant engagement
Client services
Organisational skills
Customer support
Construction coordination
Customer interaction
Construction experience
Communication skills

Full job description

Houghton Group is a growing construction, electrical and renewable contractor delivering works across Essex and the surrounding counties for local authorities, housing associations and commercial clients.

As our Retrofit division continues to grow, we are looking for an organised and people-focused Customer Liaison Officer / Project Coordinator to support our Delta Retrofit Programme.

The Role

This is a varied customer-facing and project coordination role, typically split between three days visiting residents on site and two days in the office.

You will be the main point of contact for residents throughout their retrofit journey, from initial surveys and pre-condition visits through to completion and handover. You will need to be confident visiting residents in their homes, building rapport, explaining upcoming works and handling questions or concerns professionally.

Alongside resident liaison, you will support the project team with appointments, planning, administration and coordination to help keep the programme running smoothly.

You will work closely with managers, supervisors, surveyors, engineers and our client, acting as an important link between residents and the delivery team.

Benefits

Paid day off on your birthday.
Additional holiday for loyalty.
Discretionary sick pay.
Pension contributions.
Paid business mileage.
Training and development opportunities.
Summer and Christmas staff events.

Key Responsibilities

Act as the main point of contact for residents.
Visit residents to complete Resident profile assessments and pre-condition surveys.
Arrange surveys, appointments and installation dates.
Explain planned works and identify individual resident needs or concerns.
Maintain communication with residents before, during and after works.
Handle customer queries and concerns professionally.
Complete end-of-job resident handovers and gather feedback.
Coordinate appointments, engineers' diaries and site visits.
Update project systems, trackers and documentation.
Provide day-to-day administrative support to the project team.

What We're Looking For

Essential:

Excellent communication, customer service and people skills.
Confident meeting residents and working within occupied homes.
Friendly, approachable and professional.
Strong organisation and administration skills.
Able to handle different personalities and challenging conversations professionally.
Confident using Microsoft Office.
Full UK Driving Licence.

Desirable:

Social housing or resident liaison experience.
Construction, planned maintenance or retrofit experience.
Previous Customer/Resident Liaison or Project Coordinator experience.

At Houghton Group, we believe great projects are delivered through great communication, underpinned by integrity, ownership and commitment. This role is central to ensuring our residents receive an excellent experience while helping our teams deliver safely and to the highest standards. If you take ownership, act with integrity and are committed to doing a great job, we'd love to hear from you.

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in billericay

Customer Liaison Officer/ Project Coordinator.

Neighbourhood Housing Officer

Repairs Administrator

Housing Officer

Housing and Neighbourhood Officer

Housing & Welfare Officer

Housing Allocations Officer

Welfare Advice Officer

Housing Officer

Neighbourhood Response Officer

Project Officer-Housing

Intensive Housing Management Officer

Housing Community Safety Officer

Project Documentation Officer

Asset Management Lead Housing Officer

Housing Allocations Officer (fixed-term)

Performance & Data Officer

Housing Officer (ASB) Full time

Housing and Tenancy Officer

Supported Housing Officer

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