Customer service team lead Work, Jobs in Billingham, Dur (with Salaries)

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Maintenance Team Lead, NCL2 RME

Amazon UK Services Ltd. -
Stockton-on-Tees

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Job details

Full-time

Benefits

Flexible schedule

Qualifications

SVQ
Maintenance
CMMS
Programmable logic controllers
NVQ
Materials handling

Full job description

DESCRIPTION

DESCRIPTION:
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.

Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.

Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.
We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.

Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.

PURPOSE OF THE JOB:
We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement.

Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends.

RESPONSIBILITIES:

Role model health & safety best practices and monitor those around them to ensure they follow the example they set.
Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building.
Coach and mentor the technicians on shift.
Support the line manager and to supervise the shift in their absence.
Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing.
Support continuous improvement of systems in a standard manner across the EU network.
Develop and maintain a good working relationship across all levels in the organization.
Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics.
Management of contractors.

BASIC QUALIFICATIONS

High school or equivalent diploma
NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics
4 years UK certified apprenticeship
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management
Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks

PREFERRED QUALIFICATIONS

Associate's degree in Mechatronics or a related technical field
Experience in vendor management
Experience with robotic maintenance
Experience leading engineering teams as a mentor or tech lead
Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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customer service team lead jobs in billingham, dur

Maintenance Team Lead, NCL2 RME

People & Service Team Leader

Worldwide Res. Team Leader

Cafe Team Leader

Lead Game Developer - Game Studio

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