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field service engineer jobs near billingham, dur

Service Delivery Supervisor - North East

HSL Compliance Limited -
Durham

Quick apply

Job details

£32,000 - £34,000 a year

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Technical troubleshooting
Driving Licence
Client engagement
Mentoring junior staff
Technical support
Team management
Staff training
Ongoing financial performance monitoring
Professional development mentoring
Training & development

Full job description

Service Delivery Supervisor

Location: Durham Office

Salary: £32,000 - £34,000

Join HSL Compliance

Reporting directly to the Account Manager, you will serve as the primary point of contact and first-line manager for your region’s operational team.

This hybrid position blends active field-based leadership - conducting site audits and providing direct technical guidance to our engineers - with office-based commercial oversight, including monitoring productivity, managing vehicle fleets, and quoting on remedial works. You will be instrumental in achieving the best possible financial and operational performance within your area, acting as a direct role model for our company values.

What You’ll Be Doing

Provide daily technical support, troubleshoot complex site issues, and conduct regular engineer audits to ensure work meets RAMS and client specifications.
Lead new-starter inductions, verify field competency, and actively mentor engineers to develop their skills.
Oversee the ordering of PPE and tools, and coordinate vehicle management (inspections, handovers, and maintenance).
Manage daily engineering operations, process timesheets, monitor productivity, and handle minor performance or conduct issues.
Scope, price, and track the financial performance of remedial projects while resolving day-to-day operational blocks.
Support client-facing Account Managers by providing operational context to contract KPIs.

What We’re Looking For

Strong experience in water hygiene, Legionella compliance, or mechanical services.
Proven track record leading, mentoring, or supervising field engineers.
Ability to quote remedial works, track job profitability, and monitor team KPIs.
Confidence to handle difficult conversations, build client relationships, and coordinate with internal teams.
A solution-oriented approach with a full UK driving licence for essential regional travel.
A DBS check maybe required

Why Work for HSL?

Full training and clear career development pathways
22+ days annual leave + bank holidays
Company pension scheme & sick pay scheme
Free eye test every 2 years
Access to Kinhub (wellbeing & financial support)
Discounts with hundreds of retailers via Reward Gateway

About Us

HSL Compliance is one of the UK’s leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations and businesses across the UK, providing essential services including water safety, fire safety and wider compliance solutions.

Our success is built on the dedication of our people, and we’re proud to offer a supportive workplace where employees can grow, develop and make a real impact.

Ready to Apply?

If you're looking for a varied role with real impact, and you enjoy working in a fast-moving environment, we’d love to hear from you.

Apply online today with your latest CV.

Quick apply

Refine Your Search

field service engineer jobs in billingham, dur

Service Delivery Supervisor - North East

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Field Service Engineer

Field Service Engineer

Senior Supervisor/Lead Production/Maintenance/Repair/Facilities Engineer - Swindon, UK

Account Manager - North East or North Yorkshire

Functional Safety Consultant

Service Manager

Graduate Research Engineer

Multi-Skilled Heat Exchanger Technician

Lead/Principal Electrical Engineer

Senior Process Engineer

Principal Mechanical Engineer

Field Service Engineer UK and Ireland m/f/d

Gate Automation Engineer

Assistant Engineer/Engineer - Bridges

Civil Engineer

EC&I Department Head

Civil Engineer

Mechanical Engineer

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