Hotel & accommodations guest services staff Work, Jobs in Billingham, Dur (with Salaries)

Front of House Assistant
Bannatyne —Middlesbrough
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Night Reception Team Member - Part Time
Travelodge —Chester-le-Street
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
Reservations Specialist
HandPickedHotels —Yarm
- From £14.10 an hour
- Temporary
- Hotel
- Phone etiquette
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Ground Floor - Team Member
Premier Inn —Durham
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
4d
Night Porter - Hardwick Hall Hotel
Hardwick Hall Hotel —Stockton-On-Tees
- Night shift
- Customer service
- Hotel
- IT
Quick apply
7d
Reception Team Member - Part Time
Travelodge —Barton
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
5d
Hotel Team Member - Part Time
Travelodge —Durham
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
Day/Night Concierge
Evelyn Roberts Ltd —Darlington
- From £14 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
Quick apply
3d
Night Porter
HandPickedHotels —Yarm
- From £14 an hour
- Weekend availability
- Bar
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Receptionist - contract for 24-hours
MERCURE —Washington
- Full-time
- Customer service
- English
- Hotel
- Free parking
- Gym membership
Quick apply
Front Office Supervisor
Radisson Hotel Group —Durham
- £27,500 - £28,500 a year
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply

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Front of House Assistant

Bannatyne -
Middlesbrough

Apply Now

Job details

Permanent
£12.71 an hour

Benefits

Annual leave
Employee assistance programme
Gym membership
Flexible schedule

Qualifications

Customer service
Organisational skills
Front desk
IT
Computer skills

Full job description

Front of House Assistant

Location

Middlesbrough

Department:

Front of House / Reception

Job type:

Permanent

Salary:

£10,574

Job ref:

082194

Published:

2 months ago

Job Title : Front of House Assistant with Duty Manager responsibility
Hours : 16 hours per week
Rate of Pay : £12.71 per hour for over 21's & NMW for under 21's.
Location : Coulby Newham

Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you’re ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you!

Our Perks:
B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Front of House Assistant:
Greet and welcome guests with a friendly and professional demeanour.
Dealing with emails, phone calls and face to face queries.
Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar)
Manage spa bookings and appointments, ensuring a smooth scheduling process.
Handle guest inquiries providing information about spa services, treatments and products.
Process payments and manage the reception area efficiently.
Assist with the promotion of spa services, special offers and retail products.
Ensure the reception area is clean, tidy and inviting at all times.
Coordinate with Spa Therapists and other staff to ensure seamless service delivery.
Ensure all visitors to the site are logged correctly including contractors and guest passes.
Undertake all relevant training required for the role.

What we are looking for:
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
Excellent organisational skills and multitasking abilities.
The ability to establish rapport, build trust and demonstrate credibility.

Duty Manager experience is preferred.

Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.

It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills.

Why Bannatyne?
Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you’ll be the first point of contact for our guests, setting the tone for their entire experience. You’ll work in a serene environment, surrounded by a team dedicated to making a difference in people’s lives.

Ready to be the face of Bannatyne and create memorable experiences for our guests? Apply now and join our welcoming team

Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact!

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in billingham, dur

Front of House Assistant

Night Reception Team Member - Part Time

Reservations Specialist

Ground Floor - Team Member

Night Porter - Hardwick Hall Hotel

Reception Team Member - Part Time

Hotel Team Member - Part Time

Day/Night Concierge

Night Porter

Receptionist - contract for 24-hours

Front Office Supervisor

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