technical support occupations Work, Jobs in billingham, dur (with Salaries)

Digital Operational Trainer
Barchester Healthcare —Billingham
- From £39,000 a year
- Continuous improvement
- Travel
- Communication skills
Quick apply
2d
Service Desk Technician
Cubic Corporation —Stockton-on-Tees
- Full-time
ICT Support Technician - Field Based - Working from Home
DC Services —Durham
- £25,000 - £30,000 a year
- 8 hour shift
- Hybrid work
- English
- Microsoft Office
- Travel
- Work from home
- Flexible schedule
Quick apply
Company IT Support Specialist
Lindy Electronics Lts —Stockton-on-Tees
- £32,000 - £36,000 a year
- Microsoft Office
- SQL
- Project management
Quick apply
14d
Service Desk Technician (12-month FTC)
Cubic Corporation —Stockton-on-Tees
- Full-time
IT Support Technician VA2746
Anabas —Darlington
- £27,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
9d
IT Operations Site Coordinator
Education Training Collective —Stockton-on-Tees
- £27,851.90 - £28,689.78 a year
- Full-time
- Travel
- IT
- Free parking
- Employee assistance programme
14d
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
IT Apprentice
Sunderland Association Football Club —Sunderland
- Full-time
- IT
- Communication skills
Quick apply
9d
Level 3 EUC Engineer - 6 Month Contract
Ekco —Stockton-on-Tees
- Windows
- IT
- Communication skills
Quick apply
Level 2 EUC Engineer - 6 month Contract
Ekco —Stockton-on-Tees
- Windows
- IT
- Communication skills
Quick apply
Service Desk Apprenticeship (September 2026)
Waterstons Ltd —Durham
- £20,000 - £26,500 a year
- Monday to Friday
- Customer service
- English
- IT
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply

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Service Desk Technician
Cubic Corporation —Stockton-on-Tees
Handle incoming telephone calls and emails with a high degree of customer satisfaction. Broad experience of communicating with customers in varying support…
Service Desk Technician (12-month FTC)
Cubic Corporation —Stockton-on-Tees
Handle incoming telephone calls and emails with a high degree of customer satisfaction. Broad experience of communicating with customers in varying support…

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Digital Operational Trainer

Barchester Healthcare -
Billingham

Quick apply

Job details

Permanent
From £39,000 a year
2 days ago

Qualifications

Level 3 in Health & Social Care
Driving Licence
Continuous improvement
Communication skills

Full job description

About the Role

Barchester Healthcare is undergoing an exciting period of digital transformation, with a significant investment in technology designed to enhance the quality of care we provide across our homes and hospitals. As a Digital Operational Trainer, you will play a pivotal role in ensuring our colleagues are confident, capable and competent in using a range of digital systems that support the delivery of outstanding care.

Working as part of the Digital Transformation Team, you will partner closely with Operational, Learning & Development and Implementation teams to deliver engaging training, support new system rollouts and help colleagues embrace new ways of working. This is a field-based role aligned to a specific division, with travel across your region and occasional national travel required.

What You'll Be Doing

Delivering Digital Systems Training

Deliver engaging face-to-face, virtual and one-to-one training sessions across your region.
Develop and maintain training schedules and calendars to support new implementations and ongoing system adoption.
Ensure colleagues at all levels are confident and competent in using Barchester's digital systems.
Monitor training completion and maintain accurate attendance and learning records.

Supporting New Starters

Deliver digital systems training as part of the onboarding process.
Ensure new starters have the correct system access and understand how to use digital tools effectively.
Assess and sign off competency where required.
Provide ongoing coaching, mentoring and support to new colleagues.

Driving Digital Adoption & Change

Support the successful implementation of new digital systems across homes and hospitals.
Work closely with operational teams, implementation leads and hypercare teams to maximise system adoption.
Identify training needs and recommend the most effective learning solutions.
Support change management initiatives to ensure smooth transitions to new technologies.

Quality & Continuous Improvement

Maintain expertise across a range of digital systems and training methodologies.
Attend train-the-trainer programmes and ongoing professional development activities.
Support quality assurance activities and provide feedback to improve training delivery.
Promote learning and development opportunities across the organisation.

About You

Essential

Experience delivering digital systems training from implementation through to adoption.
Excellent presentation, communication and facilitation skills.
Minimum C&G 7300 qualification (or equivalent).
Level 3 Diploma in Health & Social Care or experience within a social care environment.
Full UK driving licence and willingness to travel, including occasional overnight stays.

Quick apply

Refine Your Search

technical support occupations jobs in billingham, dur

Digital Operational Trainer

Service Desk Technician

ICT Support Technician - Field Based - Working from Home

Company IT Support Specialist

Service Desk Technician (12-month FTC)

IT Support Technician VA2746

IT Operations Site Coordinator

Service Desk Engineer

IT Apprentice

Level 3 EUC Engineer - 6 Month Contract

Level 2 EUC Engineer - 6 month Contract

Service Desk Apprenticeship (September 2026)

IT Apprentice

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