First line support / helpdesk Work, Jobs in Billingshurst, Wsx (with Salaries)

First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Facilities Administrator - Helpdesk
Emcor —Horsham
- £30,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
11h
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Childcare
- English
- Working with children
- Annual leave
Quick apply
Customer Service Executive
Epassi —Haywards Heath
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
HR Operations Officer
Pirbright Institute —Pirbright
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
Maintenance Operative
Atlas Workplace Services —Farnborough
- Up to £33,750 a year
- Customer service
- Maintenance
- Organisational skills
Quick apply
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply
IT Field Engineer
Trident —Brighton
- Full-time
- Customer service
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
11d
Maintenance Planner
Salute Inc. —Gatwick Airport
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
Quick apply
Corporate Receptionist
Mitie —Crawley
- £12.71 an hour
- Part-time
- Employee discount
Workplace Experience Host
CBRE —Epsom
- Full-time
- Customer service
- Front desk
Maintenance Officer [CW2962]
Chichester College Group —Crawley
- £27,785 - £30,364 a year
- Monday to Friday
- Maintenance
- Communication skills
- Annual leave
- Employee discount
5d

Related jobs to explore

Based on your search for first line support / helpdesk

1st Line Support Engineer
ActiveIT —Storrington
This job will predominantly be office based but will require trips to client sites on a regular basis, therefore a car owner and full uk driving licence is…
£24,420 - £29,000 a year
Quick apply
12d
Customer Service Representative
HSBC Global Services Limited —Fareham
Active listening: listen carefully, retain key details, and accurately understand our customers’ concerns. Customer-centric mindset: always aim to deliver a…
From £25,000 a year

I want to receive the latest job alerts for first line support / helpdesk in billingshurst, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

first line support / helpdesk jobs near billingshurst, wsx

First Line Support / Helpdesk Engineer - Hybrid

Uptime Solutions -
Crawley

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Windows
Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Date Opened 05/16/2025
Job Type Full time
Industry Technology
City Crawley
State/Province West Sussex
Country United Kingdom
Zip/Postal Code RH11

Job Description

First Line Support Engineer - Initially office-based and then Hybrid

What’s this role about?

As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from a 1st line engineer to a 2nd line. We will also provide support and assistance in obtaining professional certifications.

MSP experience would be a bonus, if not, an IT Helpdesk / remote support background is a big plus.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows 10.
- Office 365.
- Microsoft Office.
- Printers and Scanners.
- Various customer applications.
Basic administration of Windows Server 2016, 2019.
Network troubleshooting.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

What gets me the competitive edge?

Stand out from the pack with these things:

Passion for technology and self-development.
Experience working for a managed service provider.
Knowledge of Autotask RMM or PSA.

Apply Now

Refine Your Search

first line support / helpdesk jobs in billingshurst, wsx

First Line Support / Helpdesk Engineer - Hybrid

Facilities Administrator - Helpdesk

IT Apprentice (Level 3 Information Communications Technician)

Customer Service Executive

HR Operations Officer

Maintenance Operative

MS Dynamics NAV Support Technician with Systems Development

IT Field Engineer

Maintenance Planner

Corporate Receptionist

Workplace Experience Host

Maintenance Officer [CW2962]

Related jobs to explore

I want to receive the latest job alerts for first line support / helpdesk in billingshurst, wsx

Explore jobs in more locations

Job Description

Jobseeker tools

Employer Tools

Browse

Stay Connected