Service desk engineer Work, Jobs in Billingshurst, Wsx (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Horsham
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
7d
Product Engineer
Rocksteady Music School —Liphook
- £50,000 - £75,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Software development
- In-person
- Free parking
- Employee discount
Quick apply
NOC Engineer
M Group —Farnborough
- Full-time
- IT
- Employee discount
1d
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Microsoft Office
- AWS
8d
Technical Author
Acron Aviation Inc —Crawley
- Full-time
- Communication skills
- HTML
- Employee assistance programme
- Gym membership
Quick apply
Infrastructure Engineer (Unified Communications)
Nuffield Health —Epsom
- Full-time
- Hybrid work
- Data analysis skills
- Scripting
- IT
- Employee discount
- Gym membership
13d
Senior Software Engineer, Core Experiences - Brighton, United Kingdom
Speechify —Brighton
- Remote
- Java
- APIs
7d
Installation Field Engineer - Remote
ORBITAL NET LIMITED —Chichester
- £26,000 - £28,000 a year
- Remote
- Driving
- Communication skills
Quick apply
8d
Software Service/Automation Field Engineer
Hyster-Yale Group —Frimley
- Full-time
- Travel
- Up to 25% travel
Hard Services Manager - Brighton
Chartwells —Brighton
- £42,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
GeoTechnical Engineer - Junior to Mid Level
Moffatt & Nichol —Farnham
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
Works Planner/Administrator
Ph Water & Air Technologies —Guildford
- Full-time
- Customer service
- Time management
Quick apply
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Childcare
- English
- Working with children
- Annual leave
Quick apply
IT Operations Engineer - Fixed Term Contract
Horder Healthcare —East Grinstead
- Up to £27,222 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply

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service desk engineer jobs near billingshurst, wsx

First Response Engineer - Service Desk - MSP

Uptime -
Horsham

Quick apply

Job details

Full-time
7 days ago

Qualifications

Windows
Microsoft Office
Analysis skills
Remote access software
IT support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

service desk engineer jobs in billingshurst, wsx

First Response Engineer - Service Desk - MSP

Product Engineer

NOC Engineer

Senior Service Desk Engineer

Technical Author

Infrastructure Engineer (Unified Communications)

Senior Software Engineer, Core Experiences - Brighton, United Kingdom

Installation Field Engineer - Remote

Software Service/Automation Field Engineer

Hard Services Manager - Brighton

GeoTechnical Engineer - Junior to Mid Level

Works Planner/Administrator

IT Apprentice (Level 3 Information Communications Technician)

IT Operations Engineer - Fixed Term Contract

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