Client success manager Work, Jobs in Bilsthorpe, Ntt (with Salaries)

Customer Success Manager
PageTiger —Lincoln
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply
Client Success Manager
AmTrust International —Nottingham
- Financial services
- Annual leave
Customer Success Manager
Tes Global —Sheffield
- Full-time
- Hybrid work
- IT
- In-person
- School
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Everfield —Sheffield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Time management
- Flexible schedule
Client Account Manager
Tetra Tech —Mansfield Woodhouse
- Hybrid work
- Sales
- Microsoft Office
- Travel
Key Account Administrator
NAPIT —Mansfield
- £29,500 a year
- Driving
- Communication skills
- Free parking
- Employee discount
Senior Account Manager - IDNO
E.ON Energy Solutions Ltd —Derby
- £60,601 - £74,963 a year
- Full-time
- Hybrid work
- Sales
- Leadership
- Negotiation
6d
Veterinary Customer Success Lead – Vetsource
Mars —Waltham on the Wolds
- £43,000 - £47,000 a year
- Full-time
- Travel
- Annual leave
Customer Development Manager - Food
Caldic —Chesterfield
- Sales
- Analysis skills
- Communication skills
6d
Client Account Manager, Water
AECOM —Chesterfield
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
Microsoft CSP Consultant
FluidOne —Sheffield
- Full-time
- Azure
- Travel
- Communication skills
- Employee assistance programme
Site Services Manager - Print Room
Ricoh —Nottingham
14h
Account Manager
Commify —Nottingham
- £30,000 - £37,000 a year
- Hybrid work
- Salesforce
- Communication skills
- Annual leave
Quick apply
Site Services Manager - Print
Ricoh —Nottingham
- Hybrid work
- IT
- Employee assistance programme
- Employee discount
Senior Account Manager (Public Sector)
MHR INTERNATIONAL UK LIMITED —Nottingham
- Communication skills
- Employee discount
- Referral programme
Service Coordinator
Rehlko —Heanor
- Full-time
- Employee assistance programme
Customer Success Administrator
Moov Parcel —Sheffield
- £26,000 - £28,000 a year
- Full-time
- Customer service
- English
- Data entry
Quick apply
3d
Senior Resident Liaison Officer
PiLON —Nottingham
- Full-time
- Customer service
- Communication skills
- Referral programme
Quick apply
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Account Manager - Benelux & Nordics
Cubis Systems —Nottingham
- Full-time
- Civil engineering
- Sales
- Customer service
- Referral programme
Quick apply
11d

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client success manager jobs near bilsthorpe, ntt

Customer Success Manager

PageTiger
Lincoln

Quick apply

Job details

Permanent | Full-time
£32,000 - £40,000 a year

Benefits

Casual dress
Cycle to work scheme
Discounted or free food
Company pension
Work from home
Company events
Private medical insurance

Qualifications

CRM software
Analysis skills
Bachelor's degree
Organisational skills
Customer support
SaaS
Communication skills

Full job description

** All applications must include a cover letter **
** Office-based role **

About Us

At PageTiger, we’re not just another SaaS company, we’re a leader in the digital communication space, providing businesses with a cutting-edge solution for creating interactive, people-centred digital content.

Our platform is purpose-built for HR, Communications, and L&D teams. Whether it's internal or external communications, recruitment packs, sales presentations, or training materials, our platform bridges geographical gaps, supercharges engagement, and creates unforgettable immersive experiences that captivate, inform, and inspire.

Our customer base includes some of the world’s leading names in banking, pharmaceuticals, retail, construction, and manufacturing, including Rolls Royce, Macmillan and Coca-Cola with new and exciting clients joining us every day.

About the Role

The Customer Success Manager ensures clients get maximum value from the PageTiger platform from their very first interaction.

The postholder will support a wide range of customers, helping them navigate the product, resolve issues and achieve their communication goals. The role centres on delivering exceptional service, managing daily client interactions, troubleshooting challenges and identifying opportunities to enhance their experience. Working closely with the wider Customer Success, Product, Support and Sales teams, they help ensure customers feel supported, achieve measurable success and remain engaged throughout their journey.

Key Responsibilities

Account Management: Own a portfolio of customers, managing onboarding, retention, renewals and escalations.
Customer Onboarding: Lead structured onboarding sessions to ensure customers achieve value quickly and confidently.
Relationship Building: Deliver regular check‑ins and QBRs aligned to customer goals, usage insights and success metrics.
Churn Prevention: Monitor account health, identify at‑risk customers and support debt‑collection processes where required.
Expansion & Growth: Identify and close upsell opportunities through feature adoption, upgrades and expanded use cases.
Proactive Engagement: Anticipate customer needs, share best practices and guide customers toward high‑value platform usage.
Issue Resolution: Coordinate with Support and Product teams to resolve customer challenges efficiently.
Usage Insights: Analyse customer behaviour and platform data to recommend improvements and drive adoption.
Advocacy Development: Build strong relationships that encourage testimonials, case studies and long‑term advocacy.
Internal Collaboration: Work closely with Sales, Product and Support to ensure a seamless customer experience and consistent value delivery.

Skills/Experience Required

Customer Success Experience: Previous experience in a customer success role in SaaS or Tech, with a proven track record of delivering excellent service.
Technical Aptitude: Ability to quickly learn and adapt to new software and technologies.
Communication Skills: Exceptional written and verbal communication skills, with the ability to clearly convey information to customers.
Problem-Solving: Creative and analytical problem-solving skills, with a focus on finding solutions that benefit both the customer and the business.
Team Collaboration: A strong team player who is willing to collaborate across departments to meet customer needs.
Organisational Skills: Ability to manage multiple tasks and priorities effectively.
Growth Mindset: A proactive learner who is eager to develop and grow within the role.

Technical / Professional Qualifications:

Education: Bachelor’s degree or equivalent experience.
Software Experience: Familiarity with CRM systems and customer support tools is a plus.

Key Benefits

Exciting, Fun, Relaxed Working Environment: Join a team that values creativity, collaboration, and fun.
Ultra-Modern City Centre Offices: Enjoy working in a state-of-the-art office with sit/stand desks and private meeting rooms.
Career Development Opportunities: We support your growth with opportunities for progression in a rapidly growing company.
Hybrid Working: Work from home up to 2 days per week.
Perks: Well-stocked cupboards, fridge, fruit bowls, company bar, and regular social events.
Discounted city centre parking
Private Medical Insurance: Access to comprehensive health coverage.
Cycle to Work Scheme: Support for healthier, more sustainable commuting options.

Job Types: Full-time, Permanent

Pay: £32,000.00-£40,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Discounted or free food
Private medical insurance

Ability to commute/relocate:

Lincoln LN2 1DY: reliably commute or plan to relocate before starting work (required)

Application question(s):

This role is based in Lincoln - Can you confirm you have read where the role is based

Education:

Bachelor's (preferred)

Experience:

SaaS Customer Success: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Lincoln LN2 1DY

Quick apply

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client success manager jobs in bilsthorpe, ntt

Customer Success Manager