Manager of workplace operations Work, Jobs in Birch Vale, Dby (with Salaries)

Service Operations Manager
Arqiva —Huddersfield
- Up to £54,200 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- No degree
- Employee discount
14d
Senior Global Opportunities Manager
University of Sheffield —Sheffield
- £48,822 - £58,225 a year
- Weekend availability
- Hybrid work
- Research
- University
- Bachelor's degree
- Annual leave
- Employee discount
6d
Operations Manager
Impact Food Group —Manchester
- Full-time
- Cooking
- Team management
- Travel
Quick apply
Contracts Manager - United Utilities Better Rivers (AMP8)
The Casey Group Ltd —Manchester
- £70,000 - £80,000 a year
- Full-time
- Civil engineering
- Microsoft Outlook
- Management
- Annual leave
- Employee assistance programme
Quick apply
Site Manager - United Utilities Better Rivers (AMP8)
The Casey Group Ltd —Manchester
- £50,000 - £60,000 a year
- Full-time
- Civil engineering
- Management
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Small Works Contract Manager
HF Group Ltd —Stockport
- £45,000 - £50,000 a year
- Full-time
- Management
- Organisational skills
- Budgeting
- Health & wellbeing programme
- Life insurance
Quick apply
7d
Event Manager
New Century MCR —Manchester
- £31,500 a year
- Part-time
- Management
- Team management
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Shift Manager
Nestlé —Halifax
- £61,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
3d
Operations Manager
Rehlko —Walkden
- Up to £52,000 a year
- Full-time
- Management
- Continuous improvement
- Organisational skills
- Employee assistance programme
Senior Operations Manager
HSBC Global Services Limited —Sheffield
- Full-time
- Accounting
- Analytics
6d
Capacity & Planning Manager
Smurfit Westrock —Stalybridge
- Full-time
- Computer literacy
- Data analysis skills
- Continuous improvement
- Annual leave
Operations Manager - Sheffield
Howco Group —Sheffield
- Continuous improvement
- Quality control
- Mentoring
Quick apply
Paediatric Research Assistant
Sheffield Children's NHS Foundation Trust —Sheffield
- £28,392 - £31,157 a year
- Full-time
- No degree
- Data entry
- IT
- Annual leave
2d
Senior Accessibility Consultant
Royal London —Alderley Edge
- Training & development
- Communication skills
- Annual leave
AssetManagement Manager
Daneman Infrastructure Solutions Ltd —Sheffield
- £4,200 - £7,800 a month
- Full-time
- Engineering
- Project management
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
Operations Manager - North West Tribunals
HM Courts & Tribunal Service —Manchester
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
9d
Manager, Customer Support Ctr
Metropolitan Council —Heywood
- £101,774.40 - £165,152.00 a year
- Full-time
- Hybrid work
- Data analysis skills
- Supervising experience
- Bachelor's degree
- Employee assistance programme
- Life insurance
2d
Regional Operations Co-ordinator South and North of England
Ecolab Inc. —Manchester
- Full-time
- In-person
- Communication skills
7d
Implementation Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Tankersley
- Full-time
- Hybrid work
- ERP systems
- Conflict management
- Organisational skills
Quick apply
Ramp Agent
Menzies Aviation —Manchester Airport
- Full-time

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manager of workplace operations jobs near birch vale, dby

Service Operations Manager

Arqiva -
Huddersfield

Apply Now

Job details

Permanent | Full-time
Up to £54,200 a year
14 days ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Stakeholder collaboration
Stakeholder liaison
Performance management
Continuous improvement
Continuous improvement cycles oversight
Team management
Risk management
Relationship management
Major incident coordination
Business
Leadership
Communication skills
Operations leadership experience
Analytics

Full job description

Service Operations Manager 24243

Location : Emley Moor - Shift based hours

What’s in it for you

Up to £54,200
10% Bonus
20% shift allowance
Work Life Smarter – our commitment to a flexible and hybrid working culture
Generous pension scheme starting at 6% rising to 10%
A unique wellbeing programme that looks after the whole you
Access to multiple learning platforms to support your individual development
Active and diverse networks that build community, support wellbeing and advocate for change

Purpose
Manages and leads a service operations team for one or more Arqiva products and services, ensuring that E2E all in-life operational performance requirements are met, and that the team is continually developing and improving in line with business goals.

Accountabilities

Responsible for managing day to day operational performance across one or more service portfolios, including independently managing operational performance if required during nights/OOH
Engage at a peer level with key customers, suppliers and senior business stakeholders in order to resolve escalations or deliver required operational performance
Ensure service risks are identified, managed and mitigated appropriately
Make recommendations on process improvements and automation initiatives to improve operational performance
Monitor and report on operational performance, using relevant data to inform decision-making and lead the drive for improvement
Provide technical guidance or frameworks and operational context, to help the team resolve technically complex or escalated incidents, including for example for major service impacting incidents personally leading response to resolution
Manage self & task: role model Arqiva’s culture goals with the team, building respect and credibility; set a high-performance bar and challenge the team to deliver sustainable results, by developing the skills and capabilities of the team and focusing on outcomes.

Skills

Service Incident - Ability to provide leadership during major incidents and service disruptions, directing cross-functional teams, stakeholder communications, service recovery activities
Communication skills – Ability to influence and engage senior stakeholders, customers and leaders through effective communication, collaborate with cross-functional teams, present technical info, operational performance, risks and opportunities
Relationship management - Ability to build and maintain trusted relationships with leaders, customers, suppliers and business stakeholders at a peer level, influencing decisions
Leadership and Management - Ability to lead operational teams, and reinforce a culture of accountability, collaboration and continuous improvement
Operational Analytics - Ability to interpret complex operational data, identify trends and root causes.

Knowledge & Experience

Substantial experience in service operations, customer service, or a related field, with a focus on automation and telemetry.
Ability to manage complex service environments and third-party relationships.
Proven ability to manage and develop high-performing teams.
Proven experience leading operational teams within a complex service environment
Experience of influencing at a peer level stakeholders, customer relationships and third-party suppliers

Qualifications: A degree (or equivalent experience) in business, IT, or a related field is advantageous.

Why Arqiva:

We enable a switched-on world to flow. As the UK’s leader in TV and radio broadcast and the country’s top smart utilities platform, we are shaping the future of connectivity.

Our infrastructure delivers media and data exactly where they’re needed - whether that’s bringing TV and radio to your home or sending smart meter data to your utility provider. Our technology works quietly behind the scenes, connecting millions every day.

But it’s not just what we do, it’s how we do it. At Arqiva, you’ll find real connection: supportive teams, active colleague networks and plenty of ways to get involved and feel part of our community. We’ll give you the space and support to grow - whether that’s developing your skills, trying something new or taking on fresh challenges. And because there is more to life than work, our rewards and benefits are designed to support your wellbeing, your lifestyle and what matters most to you.

Our commitment to Diversity & Inclusion

At Arqiva, we’re committed to building a workplace where everyone feels valued, heard and empowered to succeed. We welcome applications from all backgrounds and experiences, and we work hard to remove barriers so every colleague can thrive. If you need any adjustments at any stage of the recruitment process, please reach out to talent@arqiva.com.

If this sounds like the right next step for you, we’d love to hear from you!

Apply Now

Refine Your Search

manager of workplace operations jobs in birch vale, dby

Service Operations Manager

Senior Global Opportunities Manager

Operations Manager

Contracts Manager - United Utilities Better Rivers (AMP8)

Site Manager - United Utilities Better Rivers (AMP8)

Small Works Contract Manager

Event Manager

Shift Manager

Operations Manager

Senior Operations Manager

Capacity & Planning Manager

Operations Manager - Sheffield

Paediatric Research Assistant

Senior Accessibility Consultant

AssetManagement Manager

Operations Manager - North West Tribunals

Manager, Customer Support Ctr

Regional Operations Co-ordinator South and North of England

Implementation Manager

Ramp Agent

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