Banking specialist Work, Jobs in Birchwood, Chs (with Salaries)

Specialist Customer Care
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
4d
2026 Wealth Management Graduate Trainee (Leeds)
Schroders —Manchester
- £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Court of Protection Administrator
Jackson Lees Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Employee assistance programme
- Referral programme
6d
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
KYC Onboarding Specialist
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Travel
- Banking
Quick apply
High Net Worth Underwriter
Together —Cheadle
- Full-time
- Tax experience
Quick apply
Specialist, Client Processing
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
13d
Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Business Development Director, SME Healthcare
Lloyds Banking Group —Manchester
- £85,493 - £100,580 a year
- Full-time
- Hybrid work
6d
Specialist, Client Operations
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Senior Specialist, Client Processing
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
FP&A Analyst
HyperGrowth Recruitment —Manchester
- Up to £40,000 a year
- Remote
- Analysis skills
- Communication skills
Quick apply
Customer Support Specialist- Fixed Term (12 months)
Health Shield Friendly Society Ltd —Crewe
- £26,699.67 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
9h
Senior Specialist, Client Service Management
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Financial services
- Banking
Legal Cashier / Accounts Assistant
The Dental Law Partnership —Nantwich
- £25,000 - £30,000 a year
- Full-time
- Computer literacy
- Accounting
- Computer skills
- Free parking
- Sick pay
Quick apply
Relationship Director - Real Estate & Housing
Lloyds Banking Group —Manchester
- From £85,493 a year
- Full-time
- Hybrid work
14d
Senior Customer Service Advisor
Barclays —Birkenhead
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Library and Digital Advisor
Trafford Council —Trafford
- £2,259.91 - £4,269.82 a month
- Part-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
1d
Financial Crime Analyst - Detection Team (Manchester Hybrid)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Communication skills
- Banking
- Marketing
- Annual leave
Quick apply
Specialist, Client Processing Representative II
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office
1d

I want to receive the latest job alerts for banking specialist in birchwood, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Specialist Customer Care

Barclays -
Knutsford

Apply Now

Job details

Permanent
4 days ago

Qualifications

Administrative experience
Communication skills
Banking

Full job description

Date live: 03/07/2026

Business Area: Corporate Digital Banking

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000121432

Join us as a Specialist Support Analyst at Barclays, to provide exceptional customer service while resolving more complex customer needs/requests.

To be successful as Specialist Support Analyst, you should have:

Strong sense of client focus.
Excellent communication skills.
Problem solving skills.

Some other highly valued skills may include:

Client facing background.
Ability to adapt to change.
Can work collaboratively.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

This role will be based in Knutsford.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

banking specialist jobs in birchwood, chs

Specialist Customer Care

2026 Wealth Management Graduate Trainee (Leeds)

Court of Protection Administrator

Client Support Specialist

KYC Onboarding Specialist

High Net Worth Underwriter

Specialist, Client Processing

Major Incident Management Lead

Business Development Director, SME Healthcare

Specialist, Client Operations

Senior Specialist, Client Processing

FP&A Analyst

Customer Support Specialist- Fixed Term (12 months)

Senior Specialist, Client Service Management

Legal Cashier / Accounts Assistant

Relationship Director - Real Estate & Housing

Senior Customer Service Advisor

Library and Digital Advisor

Financial Crime Analyst - Detection Team (Manchester Hybrid)

Specialist, Client Processing Representative II

I want to receive the latest job alerts for banking specialist in birchwood, chs

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected