case handler / Work, Jobs in birkenhead, msy (with Salaries)

Case Handler
Pinnacle Group —Liverpool
- £27,842 a year
- Full-time
- Hybrid work
- Case management
- Annual leave
- Employee assistance programme
Quick apply
4d
Case Handler / Conveyancer
PLS Solicitors —Liverpool
- Up to £30,000 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
3d
Case Handler – Expert Agency (MLS)
Fletchers Solicitors —Liverpool
- £25,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Sick pay
Quick apply
Entry Level Paralegal
Keoghs —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
Quick apply
2d
Small Claims File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
New Build Conveyancer / Case Handler
PLS Solicitors —Liverpool
- Up to £30,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Employee assistance programme
9d
File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Administration Assistant
Weightmans —Liverpool
- £24,479 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
2d
Counter Fraud Claims Handler
The Granite Group —Liverpool
- £26,350 - £34,800 a year
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Flexible schedule
Quick apply
Assistant File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Employee discount
Quick apply
Fast Track File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
2d
Claims Handler CH3
Keoghs —Liverpool
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
Legal Motor Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
Fast Track Quantum File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
Multi Track File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
2d
Claims Handler CH4
Keoghs —Liverpool
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Negotiation
- Employee discount
Quick apply
Credit Hire Handler
The Granite Group —Liverpool
- £30,295 - £35,271 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Flexible schedule
Quick apply
12d
Fast Track Limitation File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
Clinical Negligence Paralegal
Weightmans —Liverpool
- Full-time
- Time management
RTA Multi Track File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply

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Case Handler

Pinnacle Group -
Liverpool

Quick apply

Job details

Full-time
£27,842 a year
4 days ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Case management

Full job description

Job Introduction

Pinnacle Group are looking for a Case Handler to provide support to the team to ensure the delivery of a consistent, customer focused service. In this role you will manage a caseload of service families who need wrap around care, providing daily check ins, regular updates and acting as a point of contact throughout their case management experience. Responsibilities include managing cases through to completion, attending meetings with RAMS providers to gain further insight into individual cases.

Pinnacle Service Families manages 49,000 military family homes across the UK – one of the largest and most significant contracts within Pinnacle Group. Delivered on behalf of the Defence Infrastructure Organisation (DIO), part of the Ministry of Defence, our work supports service families by providing well-managed services and advocating for their needs in everything we do. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

This is a full-time, hybrid role requiring 2 days in the office on Mondays and Wednesdays. The role is Monday-Friday 8.30am-4.30pm.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities:

Reviewing submissions to the case management inbox and retrieving data from shared systems to collate a background narrative to present to RAMS counterparts.
Consistently communicating with families throughout the lifespan of their case with case management, scheduling regular check ins and reaching out where there has been progression with their case.
Running reports from NEC to aid proactive case addition
Acting as an advocate for service families experiencing the impact of case management.
Monitoring the case management inbox and distributing emails according to individual workload.
Exporting data from Defence Share to collate task lists for the team.

Key requirements:

Attention to detail: able to develop and implement multiple consistent processes in line with policy and contract requirements.
Customer Service: able to proactively put the customer first and objectively assess complaint investigations.
Organisation and time management: able to meet multiple deadlines.
Programme management: able to oversee several simultaneous projects, identify dependencies and work collaboratively to deliver objectives.

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

case handler / jobs in birkenhead, msy

Case Handler

Case Handler / Conveyancer

Case Handler – Expert Agency (MLS)

Entry Level Paralegal

Small Claims File Handler

New Build Conveyancer / Case Handler

File Handler

Administration Assistant

Counter Fraud Claims Handler

Assistant File Handler

Fast Track File Handler

Claims Handler CH3

Legal Motor Claims Handler

Fast Track Quantum File Handler

Multi Track File Handler

Claims Handler CH4

Credit Hire Handler

Fast Track Limitation File Handler

Clinical Negligence Paralegal

RTA Multi Track File Handler

I want to receive the latest job alerts for case handler / in birkenhead, msy

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