Desktop support Work, Jobs in Birkenhead, Msy (with Salaries)

Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Full-time
- Azure
- Microsoft Office
- Continuous improvement
8d
IT Support Engineer
Obsidian Networks Ltd —Chester
- £23,000 - £32,000 a year
- Full-time
- Customer service
- Linux
- Free parking
Quick apply
2d
IT Operations/Support Technician
Seth's Healthcare Limited —Liverpool
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Desktop Support Technician
Allied Pharmacies —St Helens
- Full-time
- Communication skills
Quick apply
IT Support Technician
Sports Tours International —Warrington
- £24,500 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Gym membership
Quick apply
3d
Server Infrastructure Administrator
Ardent Credit Services Ltd —Kirkby
- £37,000 - £45,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
Quick apply
Desktop Support technician
Amentum —Risley
- Full-time
- SharePoint
- Linux
- Python
- Employee stock purchase plan
- Annual leave
3d
IT Business Systems Support Analyst
NewPrinces Group —Liverpool
- Azure
- Customer service
- ERP systems
- Annual leave
IT Service Desk Analyst
Artifex Interior Systems Limited —Liverpool
- Full-time
- IT
- Communication skills
Quick apply
Infrastructure Analyst
Hill Dickinson LLP —Liverpool
- Full-time
- Azure
- Microsoft Office
- SQL
- Annual leave
- Employee assistance programme
IT Client Support Specialist
Ecolab Inc. —Northwich
- Full-time
- Customer service
- IT
- Communication skills
9h
3rd Line Infrastructure Engineer
VetPlus —Lytham
- Up to £40,000 a year
- Full-time
- ERP systems
- SQL
- Organisational skills
Senior Research Platform Engineer
University of Liverpool —Liverpool
- £47,389 - £59,966 a year
- Full-time
- Hybrid work
- University
- Linux
7d
IT Field Service Engineer
Eurofins UK Forensic Services —Birchwood
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Annual leave
Quick apply
8d
Business Intelligence Developer
Community Integrated Care —Widnes
- £38,000 - £42,000 a year
- Full-time
- Azure
- Computer Science
- SQL
- Employee assistance programme
- Employee discount
Quick apply

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IT Support Engineer
Obsidian Networks Ltd —Chester
Ensuring support calls and queries are dealt with in an efficient manner and in line with our clients SLA terms. Configure, install and upgrade devices.
£23,000 - £32,000 a year
Quick apply
2d
3rd Line Support Engineer
MCS Group —Ormskirk
Stay active with discounted access to local gyms. As a Lead IT Engineer, *you will serve as the final escalation point for technical issues* across our client…
From £45,000 a year
Quick apply

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desktop support jobs near birkenhead, msy

Deskside Support Engineer (Liverpool)

Investec -
Liverpool

Apply Now

Job details

Full-time
8 days ago

Qualifications

ITIL Certification
Azure
Bloomberg
Microsoft Office
Continuous improvement
ITIL
Mentoring
Scripting
Mac OS
Root cause analysis
AI
Citrix
Communication skills
PowerShell
Intune

Full job description

Investec – Where Out of the Ordinary Happens

At Investec, we do things differently. We're a leading international bank and wealth manager built on a culture of curiosity, entrepreneurial spirit and human connection. Ideas are heard, ambition is celebrated, and impact is encouraged. As part of a team that challenges convention and strives for outperformance, you'll help shape bold solutions for clients who expect something more than the ordinary.

Deskside Support Engineer

At Investec, technology is central to how our people perform, collaborate and serve our clients. We're looking for a Deskside Support Engineer to help deliver a premium, high-touch digital workplace experience for our colleagues across the business.

This is a role for someone who combines exceptional end-user support with being visible, trusted and proactive when supporting senior stakeholders and front-office users, while also driving automation, modern endpoint management and continuous improvement across our Modern Workplace environment.

You'll be joining a fast-paced financial services environment where stability, responsiveness, security and user experience really matter.

What you'll be doing

Deliver high-touch, relationship-led technology support to Investec colleagues, including senior stakeholders and front-office users.
Act as a trusted technology advisor, providing proactive support across devices, meeting rooms and collaboration platforms.
Support high-impact events such as board meetings, investor presentations and market-sensitive activity.
Own and manage incidents, service requests and escalations through the ITSM platform, ensuring SLAs and KPIs are met.
Work closely with the Service Desk and global Workplace Services teams to resolve issues and drive root cause analysis.
Develop PowerShell scripts and automation to reduce manual effort, improve efficiency and enable proactive remediation.
Manage and optimise endpoints through Microsoft Intune / Endpoint Manager across Windows 11, macOS and mobile devices.
Support Azure AD / Entra ID, conditional access, device compliance and Zero Trust-aligned endpoint controls.
Support Citrix, Azure Virtual Desktop and Windows 365 environments.
Use endpoint telemetry and performance trends to identify recurring issues and improve digital experience.
Create high-quality documentation, reusable fixes and knowledge articles to support continuous improvement.
Provide onsite support for workplace technology, including docks, monitors, mobile devices, AV/VC rooms, print, wireless and desk moves.
Conduct regional site visits and basic network connectivity troubleshooting where required.

What we're looking for

You'll bring strong experience in Modern Workplace, End User Compute or digital workplace engineering, ideally within financial services or another regulated environment.

5–8+ years' experience in Modern Workplace / End User Compute.
Strong PowerShell scripting capability.
Hands-on experience managing endpoints through Microsoft Intune / Endpoint Manager.
Experience supporting Windows 11 and macOS environments.
Strong knowledge of Microsoft 365 / Office 365.
Experience with Azure AD / Entra ID and conditional access.
Familiarity with Citrix, Azure Virtual Desktop or Windows 365.
Strong troubleshooting, analytical and problem-solving skills.
Demonstrable white-glove / VIP support experience.
Good understanding of ITIL / ITSM best practice.
Experience supporting hybrid cloud environments.
Excellent stakeholder engagement and communication skills.

Exposure to financial platforms such as Bloomberg, FactSet, Reuters / Refinitiv or Excel pricing tools would be highly advantageous, particularly where stability and sensitivity are critical.

It would be great if you also have

ITIL Foundation.
AZ-900: Azure Fundamentals.
AI-900: AI Fundamentals.
Experience with automation frameworks.
Exposure to Zero Trust security models.
Familiarity with Microsoft Defender for Endpoint.
Experience mentoring junior engineers.
Experience contributing to Knowledge Management and reusable support solutions.

As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote. We believe that being together enables us to live our values and support our clients and communities in an extraordinary way.

Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work. You can find a list of our benefits here

Embedded in our culture is a sense of belonging and inclusion. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation. We believe that innovation thrives when everyone feels respected, included, and empowered to contribute.

We actively seek out diverse talent and foster an inclusive environment, encouraging applications from people of all backgrounds and experiences. Here, you'll find networks, benefits, and development opportunities designed to support your career journey, wherever it may lead.

If this role excites you but you don't meet every requirement, we'd still love to hear from you. Your unique perspective and experience could be exactly what we are looking for. Get in touch!

At Investec, we're deeply invested in our clients, our colleagues, and our communities. It's more than a mindset; it's how we show up every day.

Be part of something Out of the Ordinary.

Recite Me

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist.

Apply Now

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desktop support jobs in birkenhead, msy

Deskside Support Engineer (Liverpool)

IT Support Engineer

IT Operations/Support Technician

Desktop Support Technician

IT Support Technician

Server Infrastructure Administrator

Desktop Support technician

IT Business Systems Support Analyst

IT Service Desk Analyst

Infrastructure Analyst

IT Client Support Specialist

3rd Line Infrastructure Engineer

Senior Research Platform Engineer

IT Field Service Engineer

Business Intelligence Developer

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