information technology managers Work, Jobs in birkenhead, msy (with Salaries)

Application Support Manager
System C —Liverpool
- Full-time
- SQL
- Communication skills
Senior Procurement Manager - IT
MagentaLiving —Birkenhead
- Project management
- Contracts
- IT
- Free parking
- Annual leave
10d
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
11d
IT Service Design Manager
BAE Systems —Preston
- £60,000 a year
- Hybrid work
- Microsoft Office
- IT
4d
Geospatial Technical Support Manager
KOREC —Liverpool
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
Service Design Manager
BAE Systems —Preston
- £60,000 a year
- Hybrid work
- Microsoft Office
- IT
4d
Group IT AI Lead
USS —Liverpool
- Hybrid work
- Azure
- SharePoint
- AI
- Annual leave
IT Business Applications (ERP) Manager
INEOS Group —Runcorn
- Full-time
- Management
- Project management
- IT
IT Technical Architect - AI and Automation Lead
Amentum —Risley
- Full-time
- Azure
- Analysis skills
- Project management
- Employee stock purchase plan
- Annual leave

Other jobs to consider

Find your next job by exploring related positions.

Service Desk Analyst
Brabners —Liverpool
2 My Days (in addition to your holiday entitlement). Resolve 1st and 2nd Line issues for all colleagues in a timely manner. Flexible and can-do attitude.
10d
IT Support Technician
Just Tech IT Ltd —Leigh
Provide 1st and 2nd line support for all customers via phone, email or remote access in a fast paced environment. Full UK driving license preferred.
£27,000 - £31,000 a year
Quick apply

I want to receive the latest job alerts for information technology managers in birkenhead, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Application Support Manager

System C -
Liverpool

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft SQL Server
SQL
Application support
Communication skills
T-SQL

Full job description

Description

At System C, our technology plays a vital role in supporting local authorities to deliver effective social care services. We are looking for an experienced Application Support Manager to lead a specialist support team working with Liquidlogic's market-leading social care and case management software.

The role

As Application Support Manager, you will have overall responsibility for an Application Support team, ensuring customers receive timely, high-quality support. You will oversee the triage and prioritisation of customer tickets, manage workload across the team, and take ownership of escalations to ensure critical issues are resolved efficiently. You will work closely with Application Support Engineers, Implementation teams, and other internal departments to resolve complex issues and support smooth customer transitions from implementation into live service.

What you will be doing

Leading and line managing an Application Support team, including performance reviews and wellbeing support
Triaging incoming tickets and assigning work appropriately
Managing team workload to ensure effective use of time and skills
Owning customer escalations and high-priority issues
Working closely with Application Support Engineers to resolve complex problems
Analysing support demand to identify recurring or high-volume issues
Supporting smooth handover from implementation into live support
Maintaining ownership of customer calls and tickets in JIRA

What you will bring

Proven experience leading an application or software support team
Strong prioritisation and decision-making skills in live support environments
In-depth knowledge of the Liquidlogic product set
Strong technical experience with SQL Server and writing SQL or T-SQL queries to resolve data issues
Confidence managing customer escalations and complex stakeholder relationships
Clear, professional written and verbal communication skills

Why join System C

You will be part of a purpose-driven organisation focused on improving outcomes in health and social care. We offer a collaborative environment, flexible working, and opportunities to grow while making a meaningful impact.

Apply today to lead a team that supports technology making a real difference to people's lives.

Apply Now

Refine Your Search

information technology managers jobs in birkenhead, msy

Application Support Manager

Senior Procurement Manager - IT

Service Desk Manager

IT Service Design Manager

Geospatial Technical Support Manager

Service Design Manager

Group IT AI Lead

IT Business Applications (ERP) Manager

IT Technical Architect - AI and Automation Lead

Other jobs to consider

I want to receive the latest job alerts for information technology managers in birkenhead, msy

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected