Application support analyst Work, Jobs in Birmingham, Eng (with Salaries)

App Support Analyst
TVS Supply Chain Solutions —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Junior QA Analyst
Correla —Solihull
- £25,000 a year
- Mentoring
- Communication skills
- SDLC
- Annual leave
7d
Support Desk Analyst (First Line)
British Pregnancy Advisory Service —Warwick
- £30,682 - £33,264 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Administrative experience
- Free parking
- Annual leave
Quick apply
7d
Data Quality Officer
West Midlands Fire Service —Birmingham
- £35,412 - £37,280 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Free parking
- Employee assistance programme
IT Support Technician
HomeSite Property & Technology Solutions Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
10d
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Graduate Customer Support Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
IT Production Support Analyst
Corpay —Walsall
- Full-time
- Computer Science
- SQL
- Analysis skills
- Annual leave
- Life insurance
Service Desk Analyst
Rubix —Sandwell
- Full-time
- Azure
- Microsoft Outlook
- Customer service
12d
Business Analyst
Ormiston Academies Trust —Birmingham
- £50,000 - £60,000 a year
- Full-time
- Analysis skills
- School
- Annual leave
- Employee discount
21h
Data Analyst
Balfour Beatty Vinci —Birmingham
- Full-time
- Communication skills
- Free parking
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- Maintenance
- IT
- AI
- Free parking
- Annual leave
Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Data analysis skills
- SQL
- Employee assistance programme
Graduate Technical Business Analyst, Data Warehouse Integration and Reporting, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- SQL
- Maths
- Bachelor's degree
Process Developer
TLT —Birmingham
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Data Analyst Apprentice
QA Apprenticeships —Birmingham
- £20,000 - £23,000 a year
- Microsoft Excel
- Employee discount
7d
Graduate Technical Business Analyst
Acturis Ltd —Birmingham
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
Digital Business Analyst (Permanent)
Inspired Thinking Group (ITG) —Birmingham
- Full-time
- Hybrid work
- APIs
- Agile
- Employee assistance programme
- Employee discount
Quick apply

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App Support Analyst

TVS Supply Chain Solutions -
Birmingham

Quick apply

Job details

Permanent | Full-time
7 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee discount
Referral programme
Car scheme
Sick pay
On-site parking

Qualifications

Communication skills
Information Technology

Full job description

Job Description:

This role is responsible for the support of several bespoke in house applications that are utilised in warehouse and logistics operations and functions. Providing functional support to the business users for assigned applications and processes, including troubleshooting, working with technical teams ,including a remote centre of excellence, and internal customers to provide quality and timely resolution for all issues raised.

Main Duties & Responsibilities:

Responsible for the maintenance of up-to-date documentation and materials including, work instructions for support related activity.
Recognised across the organisation as a resource for resolving application related issues.
Responsible for small projects.
Quality testing of application changes and bug fixes.
Work with 3rd parties to ensure quality and timely delivery of incident and problem resolution.
Functional support for assigned area/s, using help desk tool to manage tickets. Resolve incidents and manage problems through to resolution.
Communicate effectively with business users, ensuring service level for ticket type is adhered to and escalations are done appropriately.
Build relationships with service providers and developers to ensure ticket resolution is managed efficiently.
Execute testing of bug fixes and Change Requests and document results. Provide sign off confirmation to Business Applications Manager.
Execute system configuration activities and create/maintain related documentation.
Manage small projects (e.g. customer interfaces or individual Change Request) from requirements capture through to successful implementation.
Develop sound understanding of assigned applications/processes including data and configuration in order to provide on-going support in a live environment.
Support Organisation and Change Management, security, training and communication efforts.
Provide roll-out support and training where necessary.
Provide required support of master data requests to Master Data team.

Required Knowledge, Skills, Qualifications, and Experience:

The ideal candidate will have a relevant qualification from Level 3 up to and including degree level in an IT related discipline
Candidates will have an interest in application support, with an inquisitive mind, a desire to analyse issues and have a problem solving mindset.
Excellent written and verbal communication skills

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

Company pension scheme
Company sick pay
25 days annual leave (plus 8 bank holidays)
Holiday buy-back scheme (5 additional days available)
Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
Long Service Award scheme
Reward & Recognition scheme
Death in service benefit
Access to over 100 online courses to support your continuous and professional development
Employee benefits platform, offering:
Discounts and offers for a range of recognisable brands and outlets
Employee Assistance Service
Advice and life coach portal with tips on mindfulness and meditation
Free onsite parking

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.

Benefits:

Additional leave
Company pension
Cycle to work scheme
Health & wellbeing programme
Referral programme
Sick pay

Work Location: Hybrid remote in Birmingham (West Midlands)

Quick apply

Refine Your Search

application support analyst jobs in birmingham, eng

App Support Analyst

Junior QA Analyst

Support Desk Analyst (First Line)

Data Quality Officer

IT Support Technician

IT Support Analyst

1st / 2nd Line IT Support Analyst

Graduate Customer Support Analyst, Birmingham

IT Production Support Analyst

Service Desk Analyst

Business Analyst

Data Analyst

IT Helpdesk Analyst

Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,

Graduate Technical Business Analyst, Data Warehouse Integration and Reporting, Birmingham

Process Developer

Technology Analyst - Operations (UK Remote)

Data Analyst Apprentice

Graduate Technical Business Analyst

Digital Business Analyst (Permanent)

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