crm executive Work, Jobs in birmingham, eng (with Salaries)

CRM Executive
The Works —Coleshill
- Hybrid work
- Organisational skills
- Employee assistance programme
- Employee discount
7d
Senior CRM Executive
Lounge —Solihull
- Hybrid work
- Microsoft Excel
- Data analysis skills
Client Relationship Management (CRM) Executive
Fletchers Solicitors —Birmingham
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Work from home
- Sick pay
Quick apply
Sales Executive
Unite Students —Birmingham
- £30,000 a year
- Weekend availability
- Sales
- Communication skills
- Negotiation
Business Development Executive
Aldridge Security —Birmingham
- From £27,742 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
12d
Executive Assistant & Office Manager
EPC Construction —Bridgnorth
- £28,000 - £38,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
2d
Senior CRM & Insights Executive
Stone King —Birmingham
- Full-time
- Hybrid work
- Driving
- Leadership
- Communication skills
Quick apply
Client Relations Executive
Elior UK —Birmingham
- £63,000 a year
- Full-time
- Analysis skills
- Contracts
- Communication skills
Quick apply
Digital Marketing Executive
The Coach Travel Group —Henley in Arden
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- Continuous improvement
- Organisational skills
- Employee discount
Quick apply
6d
Strategic Account Manager
PIB Group Services Ltd. —Birmingham
- Organisational skills
Quick apply
7d
Business Development Executive
IQ Glass —Tamworth
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Sales
- English
- Free parking
- Annual leave
Quick apply
Client Services Executive - Governance, Funding and Corporate
Anthony Collins —Birmingham
- Full-time
- Hybrid work
- Microsoft Outlook
- IT
Quick apply
Strategic Account Management Lead
WMGC —Coventry
- £76,000 a year
- Hybrid work
- Leadership
- Employee discount
High Growth Support Executive
WMGC —Coventry
- £28,500 a year
- Hybrid work
- CRM software
- Microsoft Office
- Communication skills
Client Services Executive - Governance, Funding and Corporate
Anthony Collins Solicitors —Birmingham
- Full-time
- Hybrid work
- Microsoft Outlook
- IT
Sales & Operations Remote Executive
Premium Executive Services Ltd —West Midlands Region
- £25,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Salesforce
- Work from home
Quick apply
6d
Trainee Sales Executive
Paul Rigby Group —Birmingham
- £31,393.70 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
Business Development Executive
Capsticks Solicitors LLP —Birmingham
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Business development
Quick apply
Key Account Executive
NP Aerospace Limited —Coventry
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Military
- Flexible schedule
Sales & Account Executive
Nursery Kitchen —Birmingham
- £25,500 - £27,000 a year
- Full-time
- Up to 50% travel
- English
- Travel
- Free parking
- Annual leave
Quick apply
7d

I want to receive the latest job alerts for crm executive in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

CRM Executive

The Works -
Coleshill

Apply Now

Job details

7 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Email marketing
Organisational skills
Copywriting

Full job description

Location

1-2 days in our support centre per week.

Why The Works?

10th Best Big Company to Work For 2024 - 'Best Companies'

We don’t just sell products.
We inspire reading, learning, creativity and play.

The Works. It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.

This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.

Become a CRM Executive

As a CRM Executive reporting into our CRM & Insights Manager, you will play a key role in bringing The Works customer strategy to life through engaging, inspirational and content-led email communications. With our website now non-transactional, this role is focused on evolving email from a product-led channel into one that gives customers ideas, inspiration and compelling reasons to visit our stores and stay connected with our brand.

You will work closely with teams across Brand, Creative, Buying and Merchandising to deliver timely, relevant and on-brand campaigns that support the trading calendar, key customer missions and wider business priorities. From planning and briefing content to building campaigns and reviewing performance, you will help shape an email programme with a clear role and purpose - driving store footfall, supporting loyalty and retention, and creating content and offers customers cannot get anywhere else.

Your Mission

- Help shape a more inspirational, content-led email programme that reflects our non-transactional website model and encourages customers to visit stores.
- Plan and schedule campaigns around trading priorities, key customer missions, seasonal moments and wider business objectives, ensuring every send feels relevant, purposeful and valuable.
- Create, build and optimise broadcast and automated email campaigns using our ESP, helping evolve the channel from product-led sends to more curated, editorial-style storytelling.
- Drive acquisition through onsite email capture overlay and lead generation initiatives that support CRM database growth and future customer engagement.
- Work closely with Brand, Creative, Buying and Merchandising teams to brief and deliver campaigns with a clear role, strong content hierarchy and a distinct point of difference for the email channel.
- Working with our Customer Data & Insights Executive, use campaign and customer performance data to identify trends, support A/B testing and continuously improve engagement, creative effectiveness and overall channel performance.
- Review performance at both individual email and wider campaign level, feeding back key product and campaign insights to relevant stakeholders and applying learnings to improve future activity.

Skills/Behaviours That Will Set You Apart

- Previous experience in CRM, email marketing or digital marketing, with hands-on use of an ESP.
- Strong organisational skills, with the ability to manage schedules, priorities and multiple campaigns in a fast-paced trading environment.
- Commercial awareness, with an understanding of how CRM can support store footfall, retention and loyalty in a content-led environment.
- A passion for creativity and storytelling, with strong copywriting skills to brief and shape engaging content, helping give the email channel a clear point of difference.
- A test-and-learn mindset, with an interest in using data and A/B testing to continuously improve campaign performance.
- A proactive, positive approach and the ability to communicate effectively while contributing confidently within a collaborative team.
- Passionate about The Works, our customers and creating content that inspires customers to engage with the brand and visit our stores.

Our PERKS really are ‘The Works’

25% Colleague Discount! - Plus, exclusive Double Discount days!
MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
Holiday – 33 days including bank holidays.
Holiday Purchase - Purchase an additional 5 days
Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
Healthcare Cash Plan – To support your everyday healthcare costs
And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.

Our Purpose

To inspire reading, learning, creativity and play

Our Values

We are Crafty | Smart with what we've got.

We are Caring | Heart in every action.

We are Can-do | Energy that gets it done.

We Listen. We Care

Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!

Apply Now

Refine Your Search

crm executive jobs in birmingham, eng

CRM Executive

Senior CRM Executive

Client Relationship Management (CRM) Executive

Sales Executive

Business Development Executive

Executive Assistant & Office Manager

Senior CRM & Insights Executive

Client Relations Executive

Digital Marketing Executive

Strategic Account Manager

Business Development Executive

Client Services Executive - Governance, Funding and Corporate

Strategic Account Management Lead

High Growth Support Executive

Client Services Executive - Governance, Funding and Corporate

Sales & Operations Remote Executive

Trainee Sales Executive

Business Development Executive

Key Account Executive

Sales & Account Executive

I want to receive the latest job alerts for crm executive in birmingham, eng

Related Searches

Explore jobs in more locations

Location

Why The Works?

We don’t just sell products.
We inspire reading, learning, creativity and play.

Become a CRM Executive

Your Mission

Skills/Behaviours That Will Set You Apart

Our PERKS really are ‘The Works’

Our Purpose

Our Values

We Listen. We Care

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

Jobseeker tools

Employer Tools

Browse

Stay Connected

Refine Your Search

crm executive jobs in birmingham, eng

I want to receive the latest job alerts for crm executive in birmingham, eng

Related Searches

Explore jobs in more locations

Location

Why The Works?

We don’t just sell products. We inspire reading, learning, creativity and play.

Become a CRM Executive

Your Mission

Skills/Behaviours That Will Set You Apart

Our PERKS really are ‘The Works’

Our Purpose

Our Values

We Listen. We Care

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

We don’t just sell products.
We inspire reading, learning, creativity and play.