BE Offices is an award-winning provider of flexible workspace in London and throughout the UK. Our office solutions operate under multiple brands but share the same ethos of offering a quality, cost-effective working environment for businesses of all sizes. We are one of the oldest in our sector, established in 1994 and have pioneered the advance in service levels to our clients both in technological development and first-class personal service. Our long list of awards are testament to our continual drive to support and develop our teams and provide the best service in our industry.
Our vision – ‘Together, we are building the business lifestyle that everyone wants’.
As you’d expect you’ll be the first point of contact for all maintenance enquiries but more than that you’re a crucial part of the Centre team. You’ll be involved in the business Centre maintenance, helping us to provide award-winning service.
You’ll be based in our Birmingham business centre reporting to the Centre Manager and Maintenance Operations Manager.
Key Responsibilities and Accountabilities:
First line response to all maintenance issues on site including initial assessment and escalation
Ensure visual standards of the Centre are maintained to industry leading standards
Carrying out tasks assigned via Yardi FM ensuring work is compliant with company standard
To ensure the maintenance patrol is carried out on a weekly basis with the Centre team to flag any maintenance issues requiring attention
To assist the Centre Manager in carrying out client move ins/outs and ensure clients’ needs are met
Carry out general maintenance work in the Centre including (but not limited to):
- Painting and decorating
- Preparing walls for painting, sanding, filling etc
- Installing and relocating floor boxes and laying carpet tiles (patch repairs, cutting in etc)
- Relocating and building office furniture (desks, pedestals, tambours, chairs etc)
- Fixing doors, door handles, locks, barrels, hinges, door springs, mag locks and closers
- Client requests including hanging whiteboards, TV’s, clocks etc
- Minor electrical works (changing lamps, DB checks etc)
- Minor drainage and plumbing works (unblocking traps, changing taps, syphons, POU heaters, diagnosing pump issues etc)
- Minor HVAC works (first line checks to HVAC systems, fault finding etc)
- Minor security system works (first line checks to access control hardware, fault finding etc)
When required, to assist our Head Office teams with projects including renovation/remodelling of the Centre or ad hoc client requirements
Perform the monthly emergency light test throughout the Centre, maintaining records as required
Respond to emergency maintenance requests as required
Ensure stock levels are maintained, communicating any stock that needs ordering to Facilities
Performs outside custodial duties such as snow removal as required
To always behave in a manner consistent with BE Offices values and operational standards
While performing the duties of this job, the employee may be required to stand for long periods of time, use ladders or foot stools to reach high spaces, or kneel; crouch or crawl to reach spaces. The employee may frequently lift and/or be required to move more than 100 lbs. Specific vision abilities required by this job include close vision, distance vision, colour vision and depth perception.
At times, the employee may be exposed to moving mechanical parts, to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to occasionally loud.
Role Related Development:
To understand the principles of Health and Safety and Security procedures
To support our Service Success Chain
Local area and basic product knowledge
Training and development to help you progress not only in the company, but as a person too.
The above accountabilities are not exhaustive of your duties and may change over time as the Business expands. Gradual changes may result in the substitution of one role for another. When substantial changes occur, the post holder will be consulted and before the change is introduced and reasonable notice will be given.
Personal Specification:
Experience – Proven experience as a handyman, maintenance operative, or builder, preferably in a hospitality setting (services offices, hotels etc) – Essential
Licenses – Driver's license – Essential.
Skills and Abilities – Ability to work without supervision – Essential
Ability to complete very basic plumbing and electrical works – Essential
Technical knowledge to recognise symptoms of disrepair and diagnose effective remedial works - Essential
Ability to effectively communicate and remain professional at all times - Essential
Organisational skills and ability to prioritise jobs as required – Essential
Face-to-Face customer service skills – Essential
Work Requirements:
Full-time position (or equivalent) working business hours Monday to Friday – Essential Occasional irregular hours (overtime, paid at penalty rates) if required to meet business needs – Essential
Flexibility to travel to other Centres outside of Birmingham on occasion when needed - Essential
Company Benefits:
Annual Leave
20 days holiday (for your first year of employment) plus bank holidays
Paid day off for your Birthday
Buy and sell up to 3 days’ holiday* or carry up to 3 days unused annual leave to the subsequent year
Benefit Schemes:
Healthcare
Dental Care
Life Assurance
Pension
Corporate Eye Care
Season Ticket Loan
Loyalty of Service Rewards
Cycle to work scheme
New starter lunch voucher
Job Type: Full-time
Pay: £27,000.00-£31,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
Application question(s):
- What is your expected annual salary?
Licence/Certification:
- Driving Licence (required)
Work Location: In person
