General manager one eastside, birmingham Work, Jobs in Birmingham, Eng (with Salaries)

General Manager - One Eastside, Birmingham
Savills Management Resources —Birmingham
- Up to £55,000 a year
- Customer service
- Team management
2d
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
4d
Deputy General Manager
TRG Concessions - Giraffe Birmingham Airport —Birmingham
- £37,489 - £42,531 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Operations Manager, Birmingham, Up to £53,600 per annum
Midway Care Group —Birmingham
- Up to £53,600 a year
- Weekend availability
- Management
- Driving
- Free parking
- Annual leave
Quick apply
12d
ZARA BIRMINGHAM DEPUTY STORE MANAGER
INDITEX —Birmingham
- Full-time
- Customer service
- Leadership
Quick apply
Hospitality Manager- Birmingham City FC
Levy —Birmingham
- £36,000 a year
- Weekend availability
- Hospitality
- English
Interpreters required in Birmingham
Global Translation Services —Birmingham
- £13 - £15 an hour
- Full-time
- Spanish
- English
- In-person
- Free parking
- Work from home
Quick apply
Birmingham Regional Property Manager
Yours Link Limited —Birmingham
- £27,000 - £30,000 a year
- Full-time
- Bilingual
- Customer service
- English
Quick apply
SIA Door Supervisor - Birmingham
KBG Security Solutions —Birmingham
- £14.24 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- First Aid Certification
Quick apply
Assistant Manager
TRG Concessions - Giraffe Birmingham Airport —Birmingham
- £35,617 - £38,987 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Warehouse Operative Days
UPS —Birmingham
- £12.71 - £19.06 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Office
12d
General Manager
Stonegate Group —Birmingham
- Up to £55,000 a year
- Full-time
- Bar
- Employee discount
- Referral programme
Quick apply
Birmingham
sm auto centre ltd —Birmingham
- £24,420.00 - £67,768.88 a year
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Resident Services Assistant
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- English
- Microsoft Office
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Branch Manager, Kurt Geiger, Birmingham Airport
Kurt Geiger —Birmingham
- Full-time
- Sales
- Retail management
- Leadership
- Employee discount
Quick apply
Counter Manager - Birmingham Fort Dunlop
Benefit Cosmetics UK —Birmingham
- Part-time
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
Team Member - Birmingham, Brindley Place - Seasonal
Pret A Manger —Birmingham
- £14 an hour
- Part-time
- Customer service
- No experience needed
- Annual leave
- Employee discount
3d
Team Leader
The Perfume Shop —Birmingham
- £14.78 an hour
- Sales
- IT
- Leadership
- Employee discount
3d
Promotional Sales Assistant
Eternal Sales Group —Birmingham
- From £600 a week
- Full-time
- Sales
- No experience needed
- Communication skills
- Referral programme
Quick apply
5d
Customer Service Manager- Birmingham New Street
XC Trains Limited —Birmingham
- Customer service
- Presentation skills
- Cash handling
Quick apply
9d

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General Manager - One Eastside, Birmingham

Savills Management Resources -
Birmingham

Apply Now

Job details

Up to £55,000 a year
2 days ago

Qualifications

Customer service
Team management
Financial management

Full job description

Purpose of the Role

Overall responsibility for the delivery and leadership of day-to-day operations on a 667 apartment BTR development in Birmingham. Accountable for onsite lettings and property management teams to ensure the successful delivery of services to residents and the client. Responsible for improving efficiency and increasing profits whilst maintaining a market leading resident experience.

You will have overall responsibility for the operations and performance of your development. You will be ensuring the smooth running of your site, all statutory H&S requirements are met, leading on sustainability and customer experience initiatives and ensuring that your team engage with residents in a professional and approachable manner.

From time to time, your role will also to be to support the Senior Portfolio Manager in other areas of the portfolio where required such as site visits to other assets, mentoring Residents Services Managers and helping to shape the future strategy for the portfolio.

Key Responsibilities

Staff

To set clear objectives in line with business strategy and to measure and manage performance against these
To conduct regular 121 meetings, hold team meetings and complete probationary, interim and annual appraisals as per company guidance
To provide equal opportunities to team members via allocation of opportunity (client exposure, project work, coaching and training) in line with our promotion, succession and talent process and our D&I strategy
To adhere to all company processes in people management and to role model professional behaviours at all times, ensuring an inclusive workplace with zero tolerance of discrimination
To ensure recruitment is completed professionally and in line with team / divisional / company goals, thinking strategically re future needs and in line with our D&I objectives
Provide induction training for all team members ensure each new team members is provided with a 3-month induction plan, training records and access to learning tools and a mentor
Coach, mentor, and develop staff including overseeing new employee onboarding, providing career development planning and opportunities
Empower employees to take responsibility for their jobs and goals. Delegate responsibility where required
Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning
Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary
Lead employees to meet the organisation’s expectations for productivity, quality, continuous improvement, and goal accomplishment

Leasing

Provide the Portfolio Manager and Client with insight into the local market, competitors and local demographic
Liaise with the Portfolio Manager and Head of lettings to agree leasing & marketing strategy for the initial let up phase of the development and once the development becomes stabilised
Where required assist the RSM / Leasing Manager with the tenancy journey from enquiry through to move in
Conduct regular market appraisals and provide the Portfolio Manager / client with feedback regarding pricing strategy etc

Commercial

Ensure all purchasing levels are within authorised limits using nominated suppliers only
Control all costs within budgeted responsibilities, maintaining records of all spend per property
Ensure all invoicing for your properties is correct and all financial procedures are adhered to
Review daily all outstanding payments and bad debtors report for your property
Take the lead on bad debt cases, ensuring the Savills accounts team are kept updated and legal processes are instructed as required
Establishing and delivering additional income streams where appropriate
Analyse site expenditure and look for ways to gain cost savings where appropriate
Hold business reviews quarterly with the team to discuss site performance and agree improvements

Property

Conduct weekly building checks within each asset and manage any issue to rectification
Ensure all property management issues reported are dealt with in a timely fashion
Maintain excellent working relationships with external contractors and suppliers
Work with the Facilities Manager to agree PPM contracts for your assets
Undertake legal action and progressing insurance claims where necessary
Liaising with Estate Managers on all external and grounds maintenance issues
Responsible for Health and Safety compliance coordination utilising Savills systems; liaising with the Estate managers where required
Meet regularly with the FM to discuss compliance measures within each property
Schedule and carry out where applicable all statutory training with team
In the event of any major incident or crisis be available to support team
Liaise and build a relationship with the tenants of the commercial units on site to ensure a strong relationship and to resolve any issues that may arise

Customer Service

Creating a community feel through communication, events and innovations
Coordinating social media activity in conjunction with in-house marketing team
Be the first point of contact for the team regarding any complex resident’s complaints to ensure these are resolved within relevant time scales
Ensure your team is providing excellent service to residents

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.

Skills, Knowledge and Experience

Strong customer service ethic / background
Experience in managing a team of at least 6 people
Experience in managing expenditure against budget
Understanding H&S compliance and complex building matters is a must
Positive, can-do attitude
Common sense approach
Ability to think on their feet and make considered decisions
Outgoing, warm and friendly personality
Organised, meticulous, tenacious
Excellent written and spoken etiquette
IT literate and social media savvy
Strong financial management skills
ARLA – Desirable
IOSH - Desirable

Working Hours - 5 over 7 days – 9am – 6pm (flexibility is required)

Salary - Up to £55,000 + 20% Discretionary bonus linked to KPIs

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

general manager one eastside, birmingham jobs in birmingham, eng

General Manager - One Eastside, Birmingham

General Manager- Birmingham City FC

Deputy General Manager

Operations Manager, Birmingham, Up to £53,600 per annum

ZARA BIRMINGHAM DEPUTY STORE MANAGER

Hospitality Manager- Birmingham City FC

Interpreters required in Birmingham

Birmingham Regional Property Manager

SIA Door Supervisor - Birmingham

Assistant Manager

Warehouse Operative Days

General Manager

Birmingham

Resident Services Assistant

Branch Manager, Kurt Geiger, Birmingham Airport

Counter Manager - Birmingham Fort Dunlop

Team Member - Birmingham, Brindley Place - Seasonal

Team Leader

Promotional Sales Assistant

Customer Service Manager- Birmingham New Street

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