Housing manager Work, Jobs in Birmingham, Eng (with Salaries)

Housing Manager
Pinnacle Group —Birmingham
- £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Supported Housing Manager
The Housing Network —Coventry
- Up to £38,000 a year
- Full-time
- Travel
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
11d
Localities Area Manager (Housing Repairs & Maintenance)
Platform Housing Group —Worcester
- Up to £50,468 a year
- Customer service
- Continuous improvement
- Team management
- Annual leave
Property & Relationship Manager
Brindley Capital Group —Birmingham
- £26,000 - £32,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
Housing & Resident Engagement Manager
Extra Care —Coventry
- £52,500 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
VacancyTitle: Housing Manager
Housing 21 —Mancetter
- £33,743 - £50,000 a year
- Full-time
- Customer service
- Organisational skills
- Sick pay
11d
Planning Team Leader (Housing Repairs & Maintenance)
Platform Housing —Birmingham
- £39,823 a year
- Team management
- Travel
- Leadership
- Annual leave
- Employee assistance programme
3h
Head of Housing
GreenSquareAccord —Birmingham
- £80,000 a year
- Customer service
- Continuous improvement
- Budgeting
Quick apply
6d
Housing Operations Manager (Worcester)
Platform Housing —Worcester
- Up to £51,208 a year
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Housing Data Quality and Assurance Lead
Platform Housing Group —Birmingham
- Up to £51,208 a year
- Full-time
- Remote
- Travel
- Communication skills
- Annual leave
Planning Team Leader (Housing Repairs & Maintenance)
Platform Housing Group —Birmingham
- Team management
- Travel
- Leadership
- Annual leave
- Employee assistance programme
8h
Housing Management Implementation Manager
Lichfield District Council —Lichfield
- Hybrid work
- Free parking
8d
Housing Solutions Manager
Redditch Borough Council —Redditch
- £45,091 - £48,226 a year
- Customer service
- Employee assistance programme
- Employee discount
Property Manager
Square Property Management —Coleshill South
- From £32,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
Quick apply
13d
Housing Operations Manager (Worcester)
Platform Housing Group —Worcester
- Up to £51,208 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
2d
Senior Manager - Sponsorship, Government and Parliament (National Housing Bank)
Homes England —Birmingham
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
4d
Neighbourhood & Tenancy Team Leader
Redditch Borough Council —Redditch
- £40,777 - £45,091 a year
- Customer service
- Team management
- Employee assistance programme
- Employee discount

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Housing Manager

Pinnacle Group -
Birmingham

Quick apply

Job details

Full-time
£45,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Driving Licence
Stakeholder collaboration
Stakeholder liaison
Coaching
Tenant engagement
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Team management
Client services
Organisational skills
Residential lettings
Management reporting
Customer support
Professional development mentoring
Customer interaction
Budgeting
Training & development
Leadership
Communication skills
Property management
Tenancy renewal processing
Stakeholder management

Full job description

Job Introduction

Pinnacle Group are looking for an experienced Housing Team Manager to lead and support the property management team to deliver consistent, high-quality service across all properties from Gloucester to Birmingham. In this role, you will lead the regional property management team to provide expert and holistic management to all residents homes and commuities.

Place by Pinnacle is the home of our Market Rent operations, delivering nationwide, institutional-grade property management and lettings across single and multi-family homes.We combine specialist expertise with the scale and support of the wider Pinnacle Group to offer efficient, insight-driven services with a strong focus on return on investment for institutional investors.

The ideal candidate will bring strong housing expertise, proven team‑leadership experience, and a passion for delivering customer‑focused services. They will be confident managing multi‑site operations, analysing KPIs, supporting and developing property managers and maintaining high compliance standards. Excellent organisational, communication, and stakeholder‑engagement skills are essential, along with the ability to balance competing priorities while driving continuous improvement across the portfolio. A CIH/ARLA qualification (or willingness to obtain one), combined with a commitment to operational consistency, resident engagement and effective budget oversight, will be key attributes for success in this role.

This is a full-time, hybrid working role with the working hours of 9AM-5.30PM, Monday-Friday.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Lead and support the property management team to deliver consistent, high-quality service across all properties.
Oversee all aspects of the tenancy lifecycle, including viewings support, move‑ins, tenancy renewals, tenancy changes, and move‑outs.
Conduct staff 1‑1s, run internal operational meetings, and support engagement with external stakeholders.
Manage the completion and accuracy of monthly KPI reporting, ensuring timely submission aligned with contract requirements.
Support the Account Director with client reporting, including KPI documentation, analysis, and performance updates.
Promote and embed “the Pinnacle Way,” driving a culture of excellent customer service and community‑focused delivery.
Guide property managers on budget management, issuing demands, and reporting on expenditure in line with client and resident expectations.
Work closely with Technical Services to maintain full legislative and health & safety compliance across all sites.
Collaborate with Lettings, Mobilisation, and Projects teams to ensure seamless tenant journeys, onboarding of new sites, rent reviews, and satisfaction surveys.
Oversee monthly invoicing, digital service platform adoption, and local resident‑engagement initiatives to enhance operational efficiency and satisfaction levels.

Key requirements:

Strong knowledge of housing legislation, compliance requirements and sector best practice
Proven leadership ability with experience motivating, coaching and developing property managers
Skilled in producing, reviewing, and analysing monthly KPI data to identify trends and drive improvements
Experienced in budget management, reviewing expenditure, issuing service charge demands, and ensuring operational consistency across multi‑site portfolios
Excellent communication and organisational skills, with a commitment to exceptional customer service and a willingness to obtain CIH/ARLA (if not already held)
Full UK driving license

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans
Company Bonus

Quick apply

Refine Your Search

housing manager jobs in birmingham, eng

Housing Manager

Supported Housing Manager

Localities Area Manager (Housing Repairs & Maintenance)

Property & Relationship Manager

Housing & Resident Engagement Manager

VacancyTitle: Housing Manager

Planning Team Leader (Housing Repairs & Maintenance)

Head of Housing

Housing Operations Manager (Worcester)

Housing Data Quality and Assurance Lead

Planning Team Leader (Housing Repairs & Maintenance)

Housing Management Implementation Manager

Housing Solutions Manager

Property Manager

Housing Operations Manager (Worcester)

Senior Manager - Sponsorship, Government and Parliament (National Housing Bank)

Neighbourhood & Tenancy Team Leader

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