Improvement engineer Work, Jobs in Birmingham, Eng (with Salaries)

Managed Services Engineer-Service Improvement Lead
Probrand Ltd —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- Scripting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Apprentice Data Engineer
West Midlands Combined Authority —Birmingham
- £26,761 - £29,624 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Software Engineer
Convergence Group —Solihull
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
Quick apply
12d
QA Engineer
Low Carbon Contracts Company —Birmingham
- £45,000 a year
- Hybrid work
- English
- Java
- Continuous improvement
- Annual leave
- Work from home
Quick apply
Project Engineer
Salinity Solutions Ltd —Birmingham
- £55,000 a year
- Full-time
- Hybrid work
- Engineering
- Programmable logic controllers
- University
- Free parking
Quick apply
Advanced Research Engineer
The Manufacturing Technology Centre —Coventry
- £42,000 - £48,000 a year
- Full-time
- Azure
- Business development
- AWS
Quick apply
Network Engineer
NTT Data UK —Birmingham
- Computer networking
10d
Assistant Engineer (Geotechnical) - Graduate Opportunity
Network Rail —Birmingham
- £25,409 - £35,000 a year
- Full-time
- Engineering
- Travel
- Annual leave
- Employee discount
Senior Research Engineer (SRE)- Automation Transformation
The Manufacturing Technology Centre —Coventry
- £55,000 - £65,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Analysis skills
Quick apply
Field Service Engineer - Birmingham
Costa Limited —Birmingham
- From £36,450 a year
- Weekend availability
- Agile
- IT
- Employee discount
Quick apply
Senior Technology Specialist
Armac Martin —Birmingham
- £45,000 - £50,000 a year
- Full-time
- SQL
- APIs
- In-person
- Free parking
- Paid training
Quick apply
5d
HTRC Project Engineer (12month FTC)
The Manufacturing Technology Centre —Coventry
- £37,000 - £60,000 a year
- Full-time
- Engineering
- No degree
- Communication skills
Quick apply
Assistant Bridge Engineer
Kier Group —Birmingham
- £32,000 a year
- Full-time
- Engineering
- Maintenance
- Communication skills
IT Support Engineer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- No degree
- IT
- Annual leave
6d
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
PROJECTS COORDINATOR & COMPLIANCE
Select Engineering —Birmingham
- £41.36 an hour
- Call to connect
- Project management
- No degree
- Travel
EV Battery Dismantler
Recyclus Group Ltd —Wolverhampton
- £38,000 - £45,000 a year
- Overtime
- Data entry
- IT
- Computer skills
Quick apply
3d
Technical Writer
West Midlands Combined Authority —Birmingham
- £40,539 - £45,342 a year
- Part-time
- Customer service
- AI
- Communication skills
- Annual leave
- Employee discount
13d
Dimensional Systems Engineer
Expleo —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- CAD
Engineer
Elis —Wednesbury
- Call to connect
- Schematics
- Microsoft Office
- Continuous improvement
- Employee assistance programme

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Managed Services Engineer-Service Improvement Lead

Probrand Ltd -
Birmingham

Quick apply

Job details

Full-time
£30,000 - £40,000 a year

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Life insurance
Car scheme

Qualifications

Power BI
Sonicwall
Firewall
Analysis skills
Scripting
Communication skills
VPN

Full job description

Managed Services Engineer — Automation & Service Improvement

Probrand | Birmingham | Full-time

Salary: £30k - £40k pa, dependent on experience

Hours: 08:45–17:30, Monday to Friday

The opportunity

Probrand's Managed Services team delivers a broad portfolio of services to customers across the UK — network monitoring, managed wireless, endpoint security, backup and disaster recovery, firewalls and VPN, email security, patching and security awareness training.

This newly created role will lead automation and service improvement across a growing managed services business. Working closely with the Managed Services Manager, you will identify where time is being lost, introduce smarter ways of working, and turn improvement ideas into practical change.

This is a high-visibility role for someone who enjoys solving problems, improving how teams work and delivering measurable operational impact — with real scope to shape how Managed Services runs.

What you'll be doing

Identify repetitive, manual and time-consuming work across the managed services portfolio, then automate it using NinjaOne, native platform automation and AI-enabled tools where they genuinely reduce operational overhead.
Analyse where the team spends the most time and effort, then build a prioritised improvement roadmap with clear owners, measurable outcomes and practical delivery steps.
Review service health, monitoring coverage, patch compliance and onboarding quality — turn findings into clear, actionable recommendations.
Define and standardise best-practice processes for onboarding, service transitions and operational procedures, reducing rework and inconsistency.
Work with support, projects, technical and sales teams to improve cross-departmental workflows, reduce friction in customer handovers, and make service transitions easier to repeat consistently.
Support pre-sales and proof-of-concept conversations where technical credibility matters, and help shape future service offerings.

Technologies you'll work with

You do not need to be an expert across every platform, but familiarity with some of these tools will help:

NinjaOne (RMM, patching, automation)
Auvik (network monitoring)
Ruckus / SmartZone (managed wireless)
Acronis (backup and DR)
Bitdefender (endpoint security, EDR/XDR/MDR)
SonicWall (firewalls and VPN)
Mimecast (email security)
Power BI

What we're looking for

You will be successful in this role if you can combine technical curiosity with practical delivery — spotting inefficiencies, building trust with teams, and turning improvement ideas into repeatable ways of working.

Essential

Experience in a Managed Services Provider, managed services, IT operations, service desk or technical operations environment.
Hands-on experience with automation, workflow tools, scripting, systems integration, reporting automation or process improvement.
Strong analytical and communication skills, with the ability to translate technical findings into clear recommendations for operational, commercial and customer-facing audiences.

Desirable

Experience with one or more of the platforms listed above.
Exposure to AI-driven automation or operational improvement work.
Experience creating dashboards, KPIs or operational reporting.
Relevant certifications in networking, security, automation or cloud.

Benefits

31 days’ holiday including bank holidays
Option to buy and sell annual leave
Life Insurance
Tailored benefits platform – including discounts on retail, travel, gym and leisure
YuLife wellbeing app with 24/7 access to a virtual GP service, free will writing service and second medical opinion scheme
Cycle to work salary sacrifice scheme
Electric car salary sacrifice scheme
Paid Volunteer Leave
Free and confidential Employee Assistance Programme – 24/7 health, financial and wellbeing support
City centre office – including free access to gym, shower facilities and secure bike storage

Why join Probrand?

This is more than a maintenance role — it's a chance to shape how a growing managed services business operates. You'll have real scope to introduce new ideas, drive change, and build things that last.

If you are motivated by solving problems, automating processes and building better ways of working, we would love to hear from you.

If you require any adjustments to support your application, please let us know.

Quick apply

Refine Your Search

improvement engineer jobs in birmingham, eng

Managed Services Engineer-Service Improvement Lead

Apprentice Data Engineer

Software Engineer

QA Engineer

Project Engineer

Advanced Research Engineer

Network Engineer

Assistant Engineer (Geotechnical) - Graduate Opportunity

Senior Research Engineer (SRE)- Automation Transformation

Field Service Engineer - Birmingham

Senior Technology Specialist

HTRC Project Engineer (12month FTC)

Assistant Bridge Engineer

IT Support Engineer

IT Field Engineer

PROJECTS COORDINATOR & COMPLIANCE

EV Battery Dismantler

Technical Writer

Dimensional Systems Engineer

Engineer

I want to receive the latest job alerts for improvement engineer in birmingham, eng

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If you require any adjustments to support your application, please let us know.

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