integrated digital specialist Work, Jobs in birmingham, eng (with Salaries)

Major Incident Capability Manager
National Highways —Birmingham
- £47,410 - £54,210 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
13d
Assistant or Associate Professor (Research and Education) in Mechanical Engineering - School of Mechanical Engineering - 58193 - Grade 8 or 9
University of Birmingham —Birmingham
- £47,389 - £87,974 a year
- Full-time
- Doctoral degree
- Engineering
- University
Senior Programme & Data Operations Specialist
Frankham —Birmingham
- Full-time
- Annual leave
- Work from home
6d
Hydrogeology/ Groundwater Specialist Graduate – Environment - Birmingham - June-Oct Start
AECOM —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Developer Platforms Specialist
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Azure
- Communication skills
Business Development Manager
Shoosmiths —Birmingham
- Business development
- Analysis skills
- Communication skills
Assistant Auditor
Velociti Solutions —Stoke Prior
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Director of Growth Marketing
Pyroban —Birmingham
- CRM software
- AI
- Marketing
13d
Construction Planner
Assystem —Birmingham
- £40,000 - £60,000 a year
- Hybrid work
- Civil engineering
- Microsoft Excel
- Microsoft Office
1d
Attraction and Recruitment Marketing Manager, Resourcing, Human Resources
Deloitte —Birmingham
- Hybrid work
- Project management
- Communication skills
- Marketing
Project Controls Specialists (all levels) - Performance & Reporting
Turner & Townsend —Birmingham
- Full-time
- Data analysis skills
- Leadership
Quick apply
Marketing Specialist, Orthodontic Channel UKI
Align Technology —Solihull
- Full-time
- Marketing
- Employee discount
Quick apply
Employment Coach - Online & F2F
Kooth —Birmingham
- £28,979.07 - £35,276.27 a year
- Hybrid work
- Education
- Travel
- Annual leave
- Employee assistance programme
Quick apply
7d
Senior Consents Consultant
Assystem —Birmingham
12d
Client Liaison Lead Specialist
SS&C Technologies —Lichfield
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Communication skills
Front End Software Engineering Specialist
BT Group —Birmingham
- Computer Science
- Java
- JavaScript
1d
Public Health Engineer
Arup —Birmingham
- AutoCAD
- Engineering
- Project management
Class Teacher
Oasis Community Learning —Birmingham
- Full-time
- School
- Employee discount
2d
AWS Iaas Sys Admin
Accenture —Birmingham
- Full-time
- Azure
- DevOps
- Windows
Control and Monitoring Lead Specialist - PA26HUBRQ2002
SS&C Technologies —Lichfield
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Human resources

I want to receive the latest job alerts for integrated digital specialist in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

integrated digital specialist jobs near birmingham, eng

Major Incident Capability Manager

National Highways -
Birmingham

Apply Now

Job details

Full-time
£47,410 - £54,210 a year
13 days ago

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About the job.

National Highways has an exciting opportunity for an experienced Major Incident Manager. We are seeking an experienced and proactive individual to lead the governance, assurance, and continual improvement of our Major Incident Management capability which operates across a complex multi-supplier environment. The role is responsible for ensuring that major incidents are managed effectively, consistently, and in line with agreed policies, processes, and service expectations, whilst driving improvements that reduce business impact and improve customer experience.

Working in close collaboration with technical and process subject matter experts, service owners, suppliers and operational teams, you will establish and embed a robust major incident framework. Your leadership will strengthen capability maturity, enhance resilience and ensure a high level of response readiness across a complex, integrated environment. You will also act as the primary escalation point for risks and issues relating to the operation of the Major Incident process, providing clear direction during high-pressure situations.

Please note this position can be based from any of our UK offices however travel to other offices will be required.

Own the governance, standards, policies, and operational oversight of the Major Incident Management capability, ensuring processes are effective, controlled, and consistently followed across all support teams and suppliers.
Oversee and assure the end-to-end management of major incidents, ensuring timely coordination, escalation, communication, decision-making, and restoration activities minimise business impact and maintain stakeholder confidence.
Work closely with suppliers, Service Owners, technical teams, and senior stakeholders to monitor performance, challenge poor outcomes, drive accountability, and ensure service expectations and contractual obligations are met.
Identify trends, risks, recurring issues, and improvement opportunities through reporting, lessons learned, post-incident reviews, and operational analysis, ensuring improvements are tracked through to delivery and measurable outcomes.
Acting as primary point of contact for MI governance, produce clear operational reporting, service insight, and executive-level updates relating to major incidents, service performance, risks, compliance, and capability maturity to support informed decision-making and governance.
Oversee and assure post-incident reviews, root cause analysis and knowledge sharing, embedding lessons learned into operational practices and driving ongoing capability maturity and performance improvements

About you.

Demonstrated ability to operate with a high degree of autonomy, taking ownership of complex operational outcomes and delivering against time, cost and quality objectives
Strong leadership and influencing capability, with proven experience building relationships and collaborating effectively across stakeholders, suppliers and customers
Experience managing complex operational environments, applying specialist knowledge to resolve issues and align delivery with strategic objectives
Excellent business and communication skills, including risk management, continuous improvement, stakeholder engagement and the ability to convey complex information clearly
ITIL 4 Foundation certification required, with ITIL 4 Specialist modules (Create, Deliver and Support and Drive Stakeholder Value) desirable

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Apply Now

Refine Your Search

integrated digital specialist jobs in birmingham, eng

Major Incident Capability Manager

Assistant or Associate Professor (Research and Education) in Mechanical Engineering - School of Mechanical Engineering - 58193 - Grade 8 or 9

Senior Programme & Data Operations Specialist

Hydrogeology/ Groundwater Specialist Graduate – Environment - Birmingham - June-Oct Start

Developer Platforms Specialist

Business Development Manager

Assistant Auditor

Director of Growth Marketing

Construction Planner

Attraction and Recruitment Marketing Manager, Resourcing, Human Resources

Project Controls Specialists (all levels) - Performance & Reporting

Marketing Specialist, Orthodontic Channel UKI

Employment Coach - Online & F2F

Senior Consents Consultant

Client Liaison Lead Specialist

Front End Software Engineering Specialist

Public Health Engineer

Class Teacher

AWS Iaas Sys Admin

Control and Monitoring Lead Specialist - PA26HUBRQ2002

I want to receive the latest job alerts for integrated digital specialist in birmingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected