member services representative Work, Jobs in birmingham, eng (with Salaries)

Customer Service Representative
Alexander Mann Solutions (AMS) —Birmingham
- Full-time
- Customer service
- Communication skills
Customer Services Executive
Mondi —Birmingham
- English
- Organisational skills
- Communication skills
- Employee discount
Administrator
Compass-uk.org —Birmingham
- £25,878 - £27,755 a year
- Overtime
- Social media management
- Customer service
- Travel
- Employee assistance programme
- Sick pay
1h
Branch Manager, Kurt Geiger, Birmingham Airport
Kurt Geiger —Birmingham
- Full-time
- Sales
- Retail management
- Leadership
- Employee discount
Quick apply
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
3d
Sales Representative
Kerr —Birmingham
- Sales
- Organisational skills
- Communication skills
Supervisor
Mears Group —Birmingham
- Management
- Maintenance
- Driving
- Annual leave
- Employee assistance programme
Apprentice Maintenance Painter and Decorator – Maintenance Operations – 97594AP – Apprentice Grade 2
University of Birmingham —Birmingham
- £19,278 - £24,097 a year
- Full-time
- Maintenance
- University
- IT
- Sick pay
Assistant Aftersales Manager
TrustFord —Birmingham
- £16.12 an hour
- Hotel
- Annual leave
- Employee discount
Head of Bus Franchising Network Development
West Midlands Combined Authority —Birmingham
- £76,008 - £81,483 a year
- AI
- Leadership
14d
Technical Analyst
Capgemini —Birmingham
- Computer networking
CHEF DE PARTIE - MON TO FRI
BaxterStorey —Birmingham
- £29,000 a year
- Monday to Friday
- Hospitality
- Cooking
- Organisational skills
- Employee assistance programme
- Employee discount
8d
Sales Development Representative
Sage Partners —Birmingham
- £25,000 - £34,998 a year
- Full-time
- Hospitality
- Customer service
Quick apply
HR Advisor - Employee Relations
Atos —Birmingham
- Microsoft Office
- Human resources
- Organisational skills
10d
Marcus by Goldman Sachs, Complaints Specialist, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
- Employee assistance programme
Team Leader
Fogo de Chão Birmingham —Birmingham
- £6.10 - £19.00 an hour
- Full-time
- Restaurant
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Cleaning Shift Manager
Mitie —Birmingham
- £16.28 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Senior Claims Handler - Corporate & Commercial
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Field Sales Representative – Self Employed – West Midlands
HARCAM LTD —Birmingham
- £27,000 - £50,000 a year
- Full-time
- Customer service
- Driving
- Communication skills
Quick apply
8d
Sales Representative
Retail Innovation Group —Coventry
- £15,156.00 - £15,156.68 a year
- Weekend availability
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply

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member services representative jobs near birmingham, eng

Customer Service Representative

Alexander Mann Solutions (AMS) -
Birmingham

Apply Now

Job details

Full-time

Qualifications

Customer service
Communication skills

Full job description

Job description - summary

On behalf of Nationwide, AMS are seeking a Customer Representative working within our Birmingham branch.

Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.

Job description - the role

What you’ll be doing

Customer representatives are multi-skilled. As you’d expect, you’ll be welcoming members into our branches and talking them through how to use digital services and the self-service tech available in our banking hall.

Our customers value being able to talk to a friendly human face-to-face about their finances, and during those conversations you might pick up additional needs they have and, for example, pass them on to an expert colleague, or give them guidance on fraud to protect them from becoming a victim.

You’ll be given plenty of training on our products, services, and processes; you just need to be comfortable using digital tools and apps.

Working hours:

Mon - Friday, Sat 0930-1 (4 in 9)

Candidate Profile: Key accountabilities, skills & experience

About you

We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.

What’s the essential and measurable experience and skills required to do this job?

Previous customer service experience
Excellent written and verbal communication skills
Ability to resolve issues and handle complaints
Ability to build rapport and communicate effectively with Nationwide members
Can work well in a team under pressure and in a fast-paced environment
Excellent IT Competency

About the client

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose:

Banking – but fairer, more rewarding, and for the good of society.

As champions of the mutual way, we challenge the financial sector status quo. We don't see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.

When you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about customers, you're one of us. An advocate for positive change.

We are Purpose-driven. Uncompromisingly Customer.Unstoppably Nationwide.

Next steps

At Nationwide we do have a travel expectation for Customer Representatives to support covering nearby branches if required so please make sure you can adhere to this expectation when applying.

Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.

If you understand the benefits of working collaboratively within teams then a role here at Nationwide could be for you. If you feel that this role is for you apply now!

Job Reference: AMSCWS01126

Apply Now

Refine Your Search

member services representative jobs in birmingham, eng

Customer Service Representative

Customer Services Executive

Administrator

Branch Manager, Kurt Geiger, Birmingham Airport

PA and Office Manager - WMG Academy Solihull

Sales Representative

Supervisor

Apprentice Maintenance Painter and Decorator – Maintenance Operations – 97594AP – Apprentice Grade 2

Assistant Aftersales Manager

Head of Bus Franchising Network Development

Technical Analyst

CHEF DE PARTIE - MON TO FRI

Sales Development Representative

HR Advisor - Employee Relations

Marcus by Goldman Sachs, Complaints Specialist, Birmingham

Team Leader

Cleaning Shift Manager

Senior Claims Handler - Corporate & Commercial

Field Sales Representative – Self Employed – West Midlands

Sales Representative

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