Phone operator Work, Jobs in Birmingham, Eng (with Salaries)

Sea Freight Operator
Europa Worldwide Group —Birmingham
- Up to £34,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Referral programme
Quick apply
3d
Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham Guest Experience Executive Multiple
YourPerfectStay —Birmingham
- £16 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
7d
Network Control Centre Controller
National Express —Birmingham
- £13,671.61 a year
- Part-time
- Computer skills
- Communication skills
- Employee assistance programme
11d
European Road Freight Operator – Expedited & Time-Critical
C4 Logistics Ltd —Coventry
- £33,000 - £37,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
Quick apply
8d
Bank Switchboard Operator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £25,760 - £27,476 a year
- Overtime
- Communication skills
- Nursing
- Annual leave
- Work from home
21h
Floor – The Cocktail Club
Nightcap PLC —Birmingham
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Host – Tonight Josephine
Nightcap PLC —Birmingham
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
FNOL Motor Claims Handler
1010 Solutions —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
8d
Memorial Advisor
WesterleighGroup —Pershore
- From £26,842 a year
- Weekend availability
- Sales
- IT
- Free parking
- Employee discount
3d
Payments Sales Specialist
Langley Compass Group —West Bromwich
- Full-time
- Hybrid work
- Sales
- Presentation skills
- Travel
Quick apply
Customer Account Executive
Insight Trans Logisitcs ltd —Inkberrow
- £27,000 - £32,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Birmingham
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Work from home
Quick apply
3d
Vehicle Recovery Operator (Class 2 - Night Shift)
RS Recovery Ltd —Tipton
- £31,590 - £39,520 a year
- Overtime
- Driving
- In-person
- Commercial driving
Quick apply
4d
MAF Facility Engineer
Select Engineering —Coventry
- £30 an hour
- Call to connect
- Computer literacy
- Engineering
- Maintenance
Field Service Engineer
Bandai Namco Amusement Europe Ltd. —Birmingham
- Weekend availability
- Annual leave
Quick apply
11d
Plant Fitter - GPS
Flannery Plant Hire —Sutton Coldfield
- Driving
- Travel
- Construction experience

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Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham Guest Experience Executive Multiple
YourPerfectStay —Birmingham
Pay: £16ph – additional £2 night shift allowance*. Take ownership of guest queries and complaints, resolving issues quickly and professionally.
£16 an hour
Quick apply
7d

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Sea Freight Operator

Europa Worldwide Group -
Birmingham

Quick apply

Job details

Permanent | Full-time
Up to £34,000 a year
3 days ago

Benefits

Annual leave
Referral programme

Qualifications

Sales
Customer service
GCSE
Communication skills
Negotiation
Time management

Full job description

About Europa:

Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse. Europa Worldwide Group has been featured in The Sunday Times Top Track 250 for three years. With 15 sales offices in the UK and Ireland, Europa also have offices in Europe and international sites including, Hong Kong, China, India and Dubai.

Do you have experience in the Sea freight Industry?

We are currently looking for an experienced Sea Freight Operator to support the team and operational requirements of the business through excellent internal relationships and attention to detail.

You will be working closely with the accounts and operational colleagues to ensure that files are maintained to a high standard ensuring sell rates and costings are inputted correctly. You will be involved in the direct communication with suppliers via email and phone, along with the utilisation of Europa software.

Our Ideal Person:

Previous experience in Seafreight would be highly beneficial
Customs clearance knowledge
Excellent communicator and dedication to excellent customer service are required
Attention to detail with a passion for customer service is critical to this role
Time management skills are essential as are communication (phone and writing) skills
English and maths at GCSE level C or above are essential

In this role you will:

Efficiently and accurately operate all owned Sea freight import / export files.
Be responsible for proactive communication both internally and externally, providing updates for agents, customers, Customer Service and Business Development managers through phone and email.
Respond in a timely manner to challenges or concerns from stakeholders within the required turnaround time.
Ensure problematic tasks that are held for any reason are rectified in a timely manner.
Manage and arrange customs clearance and delivery booking processes for import files.
Ensure that excellent and consistent service levels are met at all times.
Check invoicing batches to ensure files are accurately costed and invoiced.
Investigate any matters of lost or damaged cargo and liaise with the relevant internal stakeholders.
Be aware of customer credit limits on accounts in-line with company policy.
Undertake any other duties as requested by their line manager, commensurate with the role.
Ensure you comply and follow our company values, which we refer to as ‘Our Approach to Business’!

What you can expect from us:

Competitive Salary up to £34k, depending on experience
Hours: Choice of hours either 8am-4:30pm, 8:30am-5pm or 9am-5:30pm.
Hybrid Working – 3 days on site
Generous Time Off: Benefit from 25 days of annual leave.
Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay.
Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness.
Referral Rewards: Earn up to £500 by referring a friend to join our team.
Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance.
Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards

Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations.

Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

“Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner”

Please note that an offer of employment is subject to the completion of a satisfactory pre-employment checks.

Pay: Up to £34,000.00 per year

Ability to commute/relocate:

Birmingham B24: reliably commute or plan to relocate before starting work (required)

Application question(s):

Will you require employer visa sponsorship now or in the future

Experience:

Sea Freight: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Birmingham B24

Quick apply

Refine Your Search

phone operator jobs in birmingham, eng

Sea Freight Operator

Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham Guest Experience Executive Multiple

Network Control Centre Controller

European Road Freight Operator – Expedited & Time-Critical

Bank Switchboard Operator

Floor – The Cocktail Club

Host – Tonight Josephine

FNOL Motor Claims Handler

Memorial Advisor

Payments Sales Specialist

Customer Account Executive

Travel Lifestyle Manager - Arabic Speaking | Overnight

Vehicle Recovery Operator (Class 2 - Night Shift)

MAF Facility Engineer

Field Service Engineer

Plant Fitter - GPS

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