Property & customer service Work, Jobs in Birmingham, Eng (with Salaries)

Property & Tenancy Officer (Supported Accommodation)
Providence First Housing —Birmingham
- From £26,436 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Free parking
Quick apply
5d
Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham Guest Experience Executive Multiple
YourPerfectStay —Birmingham
- £16 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
Resident Ambassador- Front of House Concierge
Moda Living —Birmingham
- £25,500 - £27,500 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Flexible schedule
Quick apply
Credit Control Officer
Reliance Social Housing CIC —Birmingham
- From £27,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Business
- Free parking
- Bereavement leave
Quick apply
4d
Legal Administrator Birmingham
Bevan Brittan —Birmingham
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance programme
Lettings Property Coordinator
LV PROPERTY —Birmingham
- From £14,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Tenant Liaison Officer
Liberty —Birmingham
- £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Helpdesk Scheduler
Turnpower Services —Coventry
- £29,000 - £32,000 a year
- Temporary
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
13d
Senior Resident Services Assistant
Urbanbubble —Birmingham
- £31,500 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
- Annual leave
- Referral programme
Quick apply
6d
Event Steward / SIA
Stambridge Group Ltd —Sutton Coldfield
- £12.71 - £13.10 an hour
- In-person
- Leadership
- Communication skills
Quick apply
14d
Client Coordinator / Mortgage & Estate Agency Administrator
Blossomfield Group Ltd —Solihull
- £12.71 - £15.00 an hour
- Part-time
- Administrative experience
- Driving
- Computer skills
- Free parking
- Employee discount
Quick apply
Central Detained Property Assistant
West Midlands Police —Birmingham
- Full-time
- Annual leave
- Employee discount
1d
Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Birmingham
- Full-time
- Hybrid work
- Mentoring
- Contracts
- IT
- Annual leave
- Referral programme
Quick apply
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
10d
Customer Resolutions Adviser - Worcester
Foxtons —Worcester
- £26,000 - £28,000 a year
- Customer service
- Organisational skills
- IT
- Annual leave
- Sick pay
Quick apply
Housing Support Worker
Claremont Living Group —Birmingham
- £24,784.50 a year
- Full-time
- Travel
- In-person
- Health & wellbeing programme
Quick apply
5d
Housing Options & Lettings Assistant
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Part-time
- Remote
- Customer service
- English
- Contracts
5d
Housing Officer
GreenSquareAccord —Birmingham
- £33,400 - £41,800 a year
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Scheduler
Wates —Birmingham
- Customer service
- Microsoft Office
- Organisational skills
6d

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Property & Tenancy Officer (Supported Accommodation)

Providence First Housing
Birmingham

Quick apply

Job details

Full-time
From £26,436 a year
5 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Driving Licence
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

Job Overview

We are seeking a proactive and dedicated Property & Tenancy Officer (Supported Accommodation) to join our dynamic team. In this vital role, you will oversee the management and administration of supported housing properties, ensuring tenants receive excellent service and support. Your focus will be on maintaining positive tenant relationships, managing tenancy agreements, and ensuring properties are well-maintained and compliant with all regulations. This position offers an exciting opportunity to make a meaningful impact in the lives of vulnerable individuals by providing stable and supportive housing environments.

Responsibilities

Manage tenancy agreements, including renewals, terminations, and amendments, ensuring all documentation is accurate and up-to-date.
Conduct regular property inspections to assess condition, identify repairs needed, and ensure compliance with health and safety standards.
Coordinate the onboarding process for new tenants, supporting them through the tenancy sign-up from start to finish.
Provide up to one hour of one-to-one support for each tenant, keeping accurate records of all support provided, case notes, and outcomes on the database.
Identify and engage prospective tenants to help maximise occupancy across our properties.
Carry out regular property inspections to ensure homes are safe, well-maintained, and meet required standards.
Prepare properties for new tenants, making sure they are clean, safe, and ready for move-in.
Maintain accurate digital records by uploading and managing tenancy agreements, property documents, and other relevant information.
Coordinate property maintenance by liaising with contractors, arranging repairs, and monitoring work through to completion.
A full UK driving licence and access to a vehicle is essential, as the role requires regular travel between properties, meetings, and appointments.

Personal Specification

Experience in housing, property management, lettings, or supported housing is desirable but not essential.
Excellent communication and interpersonal skills, with the ability to build positive relationships with tenants, contractors, and colleagues.
Strong organisational skills with the ability to manage a varied workload, prioritise tasks, and meet deadlines.
Experience in a customer-facing, administrative, support, coordination, or similar role.
A customer-focused approach, with the ability to provide professional, empathetic, and practical support to tenants.
Confident using Microsoft Office and digital databases, with the ability to maintain accurate and confidential records.
Ability to work independently, use initiative, and solve problems while working effectively as part of a team.
A proactive, reliable, and flexible approach, with excellent attention to detail and a commitment to high standards.
Knowledge of tenancy management, property inspections, repairs coordination, safeguarding, or housing legislation is desirable but not essential, as training will be provided.
A full UK driving licence and access to a vehicle is essential, as the role requires regular travel between properties, appointments, and meetings.

Join us in creating safe, supportive homes for those who need it most! This role offers a rewarding career path where your skills directly contribute to improving lives through dedicated housing management.

Pay: From £26,436.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

property & customer service jobs in birmingham, eng

Property & Tenancy Officer (Supported Accommodation)

Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham Guest Experience Executive Multiple

FM Help Desk Operative

Resident Ambassador- Front of House Concierge

Credit Control Officer

Legal Administrator Birmingham

Lettings Property Coordinator

Tenant Liaison Officer

Helpdesk Scheduler

Senior Resident Services Assistant

Event Steward / SIA

Client Coordinator / Mortgage & Estate Agency Administrator

Central Detained Property Assistant

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

Receptionist & Front of House Coordinator

Customer Resolutions Adviser - Worcester

Housing Support Worker

Housing Options & Lettings Assistant

Housing Officer

Scheduler

I want to receive the latest job alerts for property & customer service in birmingham, eng

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