Senior service delivery manager Work, Jobs in Birmingham, Eng (with Salaries)

Senior Operations Manager QSR
Ballantine Recruitment —Birmingham
- £60,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
1d
Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Service Delivery Manager
TXO Systems —Solihull
- Full-time
- Management
- PMP
- Presentation skills
- Life insurance
1d
Service Centre Manager(Depot Manager)
CitySprint —Birmingham
- £45,000 - £51,000 a year
- Full-time
- Salesforce
- Microsoft Office
- Leadership
- Annual leave
- Employee discount
Quick apply
Shop Manager
Farmfoods —Smethwick
- £39,889.20 - £48,343.08 a year
- Weekend availability
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Senior Service Delivery Manager
TXO Group —Solihull
- Full-time
- Management
- PMP
- Presentation skills
- Life insurance
Quick apply
1d
Cleaning Manager
ABM UK —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
On-Site Service Delivery Manager ROH
Genmed.me Limited —Birmingham
- £32,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Annual leave
Quick apply
3d
Senior Delivery Manager
National Highways —Birmingham
- £47,410 - £54,210 a year
- Full-time
- Agile
- Communication skills
2d
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
3d
Senior Facilities Manager
NAA-Jones Lang LaSalle Resources —Birmingham
- Full-time
- HVAC
- In-person
Quick apply
Assistant Manager
Farmfoods —Birmingham
- £32,648.00 - £35,306.88 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
5d
Senior Operations Manager – Stafford Facility
Caterpillar —Stafford
- £88,251 a year
- Full-time
- Annual leave
11d
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
9d
Quality Assurance and Development Manager
Bright Life Living —Great Barr
- £45,000 - £55,000 a year
- Full-time
- Analysis skills
- Travel
- Organisational skills
- Free parking
Quick apply
12d
Senior Change Manager
BBC —Birmingham
- Up to £60,000 a year
- Full-time
- Communication skills
5d
Senior Logistics Coordinator - Floorcoverings Department
Wattrus Group Limited —Solihull
- £26,000 - £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply

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Senior Operations Manager QSR

Ballantine Recruitment
Birmingham

Quick apply

Job details

Full-time
£60,000 - £65,000 a year
1 day ago

Benefits

Company car

Qualifications

Management
Profit & loss
Supervising experience
Bachelor's degree
Leadership

Full job description

Senior Operations Manager
£60,000 – £65,000 + Car Allowance
Midlands / Travel to other sites

Help Build One of the UK's Most Exciting Emerging QSR Brands
Some operational roles are about maintaining standards - This isn't one of them.

*Must have experience in

Quick Service Restaurants (QSR)
Fast Food
Food Delivery
Branded Restaurant Groups
High-Volume Casual Dining
Multi-Site Hospitality Operations
Foodservice & Grab-and-Go Concepts

Ballantine Recruitment has been exclusively appointed to identify a Senior Operations Manager for a fast-growing, founder-led QSR business that is already making a significant impact within the UK market.

Following an exceptional launch, opening sales are already exceeding expectations by more than 50%, with ambitious expansion plans firmly underway.

This is a rare opportunity to join a business at exactly the right stage of its journey, working directly alongside the founders to help build the operational platform for future growth.

If you're looking for a role where you can genuinely influence the direction of a business, this could be exactly what you've been waiting for.

The Opportunity

As Senior Operations Manager, you'll become a key member of the leadership team, working directly alongside the founders to support the continued growth and operational success of the business.

This is a highly visible role with genuine influence, responsibility and long-term progression.

You'll play a pivotal role in driving operational excellence, developing scalable systems, supporting future expansion and helping shape the next chapter of the business.

Key Responsibilities

Lead operational performance across multiple locations.
Drive consistency in customer service, food quality and operational standards.
Support, coach and develop Store Managers and operational teams.
Take ownership of operational KPIs and site performance.
Manage P&L performance and identify opportunities to improve profitability.
Implement operational systems, processes and best practice.
Ensure compliance across food safety, hygiene and company standards.
Support future site openings and expansion projects.
Work closely with the founders on operational strategy and long-term growth.

Who We're Looking For

We're looking to speak with ambitious operational leaders who have built their careers within structured, high-volume hospitality, QSR, foodservice or multi-site restaurant environments.

You'll bring:

Proven multi-site operational leadership experience.
Strong commercial awareness with P&L responsibility.
Experience leading high-performing operational teams.
Excellent coaching and people development skills.
Strong operational discipline and attention to detail.
The ability to thrive within a fast-paced, growing business.
A hands-on leadership style with the ambition to build something exceptional.

Why Join This Business?

This isn't simply another Operations Manager role.

It's an opportunity to join an ambitious business at a pivotal stage of its growth journey.

You'll benefit from:

Working directly alongside the founders.
Genuine influence over the future direction of the business.
A fast-growing organisation with ambitious expansion plans.
The opportunity to build scalable systems and operational excellence.
Long-term leadership progression.
A business already outperforming expectations.

Package

£60,000 – £65,000 Basic Salary

Car Allowance

Leadership Development Opportunity

Long-Term Career Progression

Midlands

About Ballantine Recruitment

Ballantine Recruitment is a specialist search and talent partner supporting ambitious businesses across the Food & Drink, Hospitality, Manufacturing, Engineering and Commercial sectors throughout the UK.

We specialise in identifying and securing exceptional operational, leadership and executive talent through targeted search, market expertise and an extensive professional network.

Apply

If you're an experienced operational leader looking to become part of an ambitious growth story, we'd love to hear from you.

For a confidential discussion regarding this opportunity, please contact:

Ballantine Recruitment | [email protected]

Pay: £60,000.00-£65,000.00 per year

Benefits:

Company car

Work Location: In person

Quick apply

Refine Your Search

senior service delivery manager jobs in birmingham, eng

Senior Operations Manager QSR

Operations Planning & Delivery Manager

ER Manager

Senior Service Delivery Manager

Service Centre Manager(Depot Manager)

Shop Manager

Service Delivery Manager

National Contract Manager

Senior Service Delivery Manager

Cleaning Manager

On-Site Service Delivery Manager ROH

Senior Delivery Manager

General Manager- Birmingham City FC

Senior Facilities Manager

Assistant Manager

Senior Operations Manager – Stafford Facility

Customer Service Contact Centre Manager

Quality Assurance and Development Manager

Senior Change Manager

Senior Logistics Coordinator - Floorcoverings Department

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