Senior services operations lead Work, Jobs in Birmingham, Eng (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Senior Manager, Supply Chain Operations - South
CHEP —Birmingham
- Full-time
- Hybrid work
- Travel
- Human resources
- In-person
- Employee assistance programme
Quick apply
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
HR Business partner
Keys Group —Halesowen
- Up to £55,000 a year
- Travel
- Human resources
Quick apply
Senior Lead Contract Support - Aurora Project Lead
Arcus FM —Redditch
- Full-time
- Microsoft Excel
- Microsoft Office
- Contracts
Quick apply
11d
Senior Manager Continuous Improvement
Homes England —Birmingham
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- Annual leave
- Employee assistance programme
12d
Operations Manager
PracticePlusGroup —Birmingham
- IT
- Communication skills
- Annual leave
7d
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Project management
- Presentation skills
- Driving
Quick apply
Chief Commercial Officer
Aires CIS Technologies Ltd. —Birmingham
- £134,000 - £167,000 a year
- Full-time
- Master's degree
- Business development
- Bachelor's degree
- Health & wellbeing programme
Quick apply
13d
Senior Credit Lead
OneAdvanced —Birmingham
- Mentoring
- IT
- Work from home
- Employee assistance programme
Product Director
Fortress Interlocks Limited —Wolverhampton
- £100,000 - £110,000 a year
- No degree
- Travel
- Employee assistance programme
Quick apply
5d
Conference & Banqueting Manager
Coombe Abbey Hotel —Coventry
- £40,000 a year
- Weekend availability
- Contracts
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
Lead Associate - Operations
Wesco —Lichfield
- Full-time
- Forklift
- Warehouse experience
- Computer skills
- Annual leave
- Employee discount
Cleaning Manager
ABM UK —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
eCommerce Manager
Alliance Automotive Group —Birmingham
- Marketing
- Project management
- Bachelor's degree
Quick apply
11d
Director of Business Management
Prodomos Business Solutions Ltd. —Birmingham
- £116,000 - £146,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- In-person
Quick apply
13d
Deputy Head of Corporate
PIB Group Services Ltd. —Birmingham
- Financial services
Quick apply
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Operations Manager
Adamport —Birmingham
- Full-time
- Travel
- Leadership
- Communication skills
Quick apply
VP Operations
Aimbridge Hospitality EMEA —Birmingham
- Full-time
- Hospitality
- Hotel
Quick apply

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senior services operations lead jobs near birmingham, eng

Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

senior services operations lead jobs in birmingham, eng

Operations Planning & Delivery Manager

Senior Manager, Supply Chain Operations - South

National Contract Manager

HR Business partner

Senior Lead Contract Support - Aurora Project Lead

Senior Manager Continuous Improvement

Operations Manager

Key Account Manager & Projects Lead

Chief Commercial Officer

Senior Credit Lead

Product Director

Conference & Banqueting Manager

Lead Associate - Operations

Cleaning Manager

eCommerce Manager

Director of Business Management

Deputy Head of Corporate

General Manager- Birmingham City FC

Operations Manager

VP Operations

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