Service desk team Work, Jobs in Birmingham, Eng (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
7d
Resident Services Assistant
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- English
- Microsoft Office
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
5d
Student Administrator
LD Training Services —Dudley
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Administrator
bk plus —Dudley
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
2d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Recreational Assistant
Edu-Lettings UK Ltd —Walsall
- Up to £12.71 an hour
- Part-time
- Customer service
- In-person
- School
- Free parking
- Health & wellbeing programme
Quick apply
20h
Tier 1 Complaints Officer
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
9d
Junior Service Desk Engineer
Novem Limited —Coventry
- £24,785 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Travel
- Bereavement leave
- Life insurance
Quick apply
3d
Reception Supervisor
The Grand Hotel, Birmingham —Birmingham
- £28,000 a year
- Weekend availability
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
8d
Workplace Host
Mitie —Birmingham
- £13.45 an hour
- Part-time
- Hospitality
- Driving
- Human resources
Library Assistant
Coventry University —Coventry
- £24,855 - £25,273 a year
- Part-time
- Customer service
- University
- IT
- Annual leave
- Employee discount
4d
Cashier
The Rank Group —Birmingham
- Weekend availability
- Communication skills
Quick apply
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- No degree
- Mentoring
- Organisational skills
- Annual leave
2d
ZARA BIRMINGHAM DEPUTY STORE MANAGER
INDITEX —Birmingham
- Full-time
- Customer service
- Leadership
Quick apply
12d
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
People Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Knowledge and Information Liaison Officer (KILO)
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
9d
Desk Based Sales Professional
BT Group —Birmingham
- Sales
- IT
- Communication skills
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply

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Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Desktop support
Microsoft Excel
Computer hardware
IT support
IT

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

service desk team jobs in birmingham, eng

Service Desk Analyst / IT Support Help Desk Technician

Customer Service Advisor

Resident Services Assistant

Student Administrator

Administrator

Field Service Administrator

Recreational Assistant

Tier 1 Complaints Officer

Junior Service Desk Engineer

Reception Supervisor

Workplace Host

Library Assistant

Cashier

IT Service Desk Team Leader

ZARA BIRMINGHAM DEPUTY STORE MANAGER

Service Desk Analyst

People Manager

Knowledge and Information Liaison Officer (KILO)

Desk Based Sales Professional

Field Service Coordinator

I want to receive the latest job alerts for service desk team in birmingham, eng

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