Special events manager Work, Jobs in Birmingham, Eng (with Salaries)

Resident Experience Manager - One Eastside, Birmingham
Savills Management Resources —Birmingham
- Full-time
- Customer service
- IT
- Employee discount
Responsible individual
Bayleaf Care —Birmingham
- £69,200 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
16h
Community Cafe Manager- Birmingham City FC
Levy —Birmingham
- £30,000 a year
- Hospitality
- Leadership
- Café
10d
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
10d
Support Manager - West Midlands
N Family Club —Birmingham
- £41,101 - £50,232 a year
- Full-time
- Project management
- Organisational skills
- IT
- Employee discount
- Referral programme
Quick apply
3d
General Manager
Sticks n Sushi —Birmingham
- £60,000 - £70,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
2d
Leisure Team Leader
Village Hotels - Walsall - Leisure —Walsall
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d
General Manager
Sticks'n'Sushi —Birmingham
- £60,000 - £70,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
10d
Gym Manager - Ladies Only Gym
3d Leisure —Redditch
- £14 an hour
- Full-time
- Hospitality
- Management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Conference & Banqueting Manager
Coombe Abbey Hotel —Coventry
- £40,000 a year
- Weekend availability
- Contracts
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
14d
Madeleine Bar Manager
The Grand Hotel, Birmingham —Birmingham
- £40,000 a year
- Weekend availability
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Food & Beverage Manager Live-In
HandPickedHotels —Sutton Coldfield
- From £40,000 a year
- Temporary
- Management
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
Collections Manager
Walsall Council —Walsall
- £42,839 - £46,142 a year
- Weekend availability
- English
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
9d
Resident Experience Assistant - One Eastside, Birmingham
Savills Management Resources —Birmingham
- £30,000 a year
- 12 hour shift
- Social media management
- Customer service
- IT
- Employee discount
1d
Team Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- English
- No degree
- Flexitime
3d
General Manager
MAD MONKEY PTE. LTD. —Birmingham
- Full-time
- Hospitality
- Hotel
- Maths
Quick apply
10d
Assistant Community Cafe Manager- Birmingham City FC
Levy —Birmingham
- £21,450 a year
- Monday to Friday
- Hospitality
- Supervising experience
- Food service
10d
Lead Coordinator
EMR Group —Birmingham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
8h
Community Engagement Executive
Midlands Air Ambulance Charity —Worcester
- £26,000 - £28,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Store discount
Quick apply
English Lecturer - 3 positions available
Heart of Worcestershire College —Redditch
- £26,687 - £41,413 a year
- Part-time
- English
- Travel
- Organisational skills
- Annual leave
8d

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Resident Experience Manager - One Eastside, Birmingham

Savills Management Resources -
Birmingham

Apply Now

Job details

Full-time

Benefits

Employee discount

Qualifications

Customer service
IT
Financial management

Full job description

Purpose of the Role

To lead the onsite resident experience team and resident services alongside the General Manager at a new build residential development comprising 667 apartments in a large scale, luxury scheme in Birmingham.

Responsible for the delivery of a first-class customer experience and the management of a team of 6 who will be responsible for all front of house services including administration, compliance, events, liaising with all residents, visitors and the wider local community.

Building effective relationships with our residents will enhance the community spirit and everything that we deliver should be done so with our residents at the forefront of our minds, as the Residents Experience Manager it will be your responsibility to drive exceptional service at all times.

Key Responsibilities

Ensure you and your team make residents feel welcome and safe, the moment they walk into the building on their first day to the moment they leave
You and your team will be the first port of call for our residents offering assistance to (and resolving where possible) enquiries at the Front Desk, including logging maintenance requests to event ideas or just listening
Report and address any residents feedback, sharing with the relevant teams
Welcoming new residents when they move into your property, including to oversee or assist the initial check-in through to welcome tours
Assisting with resident move outs, including inspections and deposit returns
Being proactive and reactive to any operational tasks to ensure the smooth operation of your property
Responsible for executing our brand standards from the front of house
Support and work with the entire on-site team to help ensure an exceptional level of customer service
Ensure 100% compliance and carry out regular audits
Forging productive relationships with key service partners such as the estate developers, contractors and wider estate managers for the benefit of residents and seeking economies of scale for the efficient running of the building
Organising and running resident events and services via third parties and in house
Ensuring up to date resident communication via various channels including social media
Seeking special offers and discounts for residents from local businesses
Assisting and overseeing co-ordination of all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained
Assisting with or organising minor works between tenancies to maintain first class presentation of apartments
Assisting the credit control team to ensure the timely payment of rents and liaising with residents to address problem cases
Providing regular asset performance reports and attending monthly meetings with line manager
Assisting in managing the building expenditure budget and ensuring value for money from suppliers, maximising the net operating income
Establishing and delivering additional income streams where appropriate

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time

Skills, Knowledge and Experience

We need someone who can multi-task, is happy to take control, be accountable and who wants to work in an exciting and dynamic environment.

Strong customer service ethic / background
Positive, can do attitude
Common sense approach
Ability to think on their feet and make considered decisions
Outgoing, warm and friendly personality
Organised, meticulous, tenacious
Excellent written and spoken etiquette
IT literate and Social media savvy
Strong financial management skills

Working Hours - 5 over 7 days (40 hours per week) – Flexibility is required

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

special events manager jobs in birmingham, eng

Resident Experience Manager - One Eastside, Birmingham

Responsible individual

Community Cafe Manager- Birmingham City FC

PA and Office Manager - WMG Academy Solihull

Support Manager - West Midlands

General Manager

Leisure Team Leader

General Manager

Gym Manager - Ladies Only Gym

Conference & Banqueting Manager

Madeleine Bar Manager

Food & Beverage Manager Live-In

Collections Manager

Resident Experience Assistant - One Eastside, Birmingham

Team Manager

General Manager

Assistant Community Cafe Manager- Birmingham City FC

Lead Coordinator

Community Engagement Executive

English Lecturer - 3 positions available

I want to receive the latest job alerts for special events manager in birmingham, eng

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