Strategic account director Work, Jobs in Birmingham, Eng (with Salaries)

Strategic Account Director
OCS Group —Birmingham
- Customer service
- Engineering
Quick apply
9d
Digital Account Director
Yell Ltd —Stafford
- £51,000 a year
- Full-time
- Remote
- Sales
- Employee assistance programme
- Life insurance
Quick apply
5d
Digital Account Director
Yell —Stafford
- £51,000 a year
- Full-time
- Sales
- Employee assistance programme
- Life insurance
5d
Account Director
OneAdvanced —Birmingham
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
- Bereavement leave
12d
Account Director
TVS Supply Chain Solutions —Birmingham
- Hybrid work
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Head of New Business
BDO —Birmingham
- Full-time
- Sales
- SQL
- Contracts
Head of Strategic Partnerships and Income Generation
Gordon Moody —Redditch
- £55,000 - £60,000 a year
- Hybrid work
- CRM software
- Business development
- Communication skills
- Employee assistance programme
3d
Deputy Head of Operations
National Crime Agency —Birmingham
- £4,218 a month
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Team management
- Annual leave
Local Audit Office - Controller of Local Audit
Ministry of Housing, Communities and Local Government —Birmingham
- £200,000 - £220,000 a year
- Full-time
- English
- Analysis skills
- Presentation skills
- Annual leave
13d
Deputy Director Sector Reporting
Department for Education —London
- £81,000 a year
- Part-time
- Presentation skills
- Communication skills
2d
Technical Director - Business Case and Economic Appraisal
Arcadis —Birmingham
- Business development
- Communication skills
Associate Director
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Leadership
Executive Director of Clinical Business Development - Strategic Accounts
サイネオス・ヘルス —Birmingham
- Remote
- Sales
- Microsoft Office
- Business development
Executive Director of Clinical Business Development - Strategic Accounts
Syneos Health Commercial Solutions —Birmingham
- Remote
- Sales
- Microsoft Office
- Business development
Client Delivery Director. Perm. Up to £150k
Warwick Nub News —Warwick
- Up to £150,000 a year
5d
Media Account Director
McCann Worldgroup Deutschland GmbH —Solihull
- Full-time
- Microsoft Powerpoint
Business Development Director
PKF Smith Cooper —Birmingham
- Full-time
- Hybrid work
- Business development
- Communication skills
- Banking
- Annual leave
- Employee discount
Evaluation Specialist: Associate / Associate Director
Steer —Birmingham
- Full-time
- Hybrid work
- Management
- No degree
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Head of Business Performance
Irwin Mitchell —Birmingham
- Management
- Project management
- Leadership
Client Director
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Project management
- Communication skills

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Strategic Account Director

OCS Group -
Birmingham

Quick apply

Job details

Permanent
9 days ago

Qualifications

Customer service
Engineering
Business management

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

About The Role:

Role Overview:

Accountable for the strategic interpretation of chosen accounts to shape our delivery to increase volume and profitability. KAM lead for EMCOR and engage in all company related KAM activity. To directly engage with customers to deliver maximum business growth and service expansion for EMCOR UK. Ensures service delivery to agreed customer KPIs and satisfaction levels.Seeks growth in all allocated areas well as supporting new business acquisition. Proactively manages compliance with company processes and policies, including H&S, HR, QA etc.

What you'll do:

Provide effective safety and cultural leadership through visibility and actions at all times to EMCOR UK employees
Help to deliver EMCOR UK annual incremental growth of both revenue and EBIT / Sales % from contractual obligation
Manage the relationship integration between business units.
Engage at senior level within EMCOR to understand their landscape and Interpret into tangible actions for the business
Actively deploy services to all available accounts within EMCOR
Effective Management of all allocated service accounts
Management accountability for customer service performance.
Regular customer engagement to ensure the appropriate level of 'hierarchical matching' Constantly review and challenge KAM plans to all selected customers
Create and maintain EMCOR KAM plan
Focused on retention and expansion of existing business relationships, increasing the value to EMCOR UK from existing contracts through identification of cross-selling opportunities for development by BDMs and managing the development of new business opportunities.
Provide thorough understanding of customers' business activities and service needs.
Provide sound information and advice to customers on EMCOR services.
Able to identify and effectively resolve service delivery problems and maintain business relationships.
Manages team service delivery targets (customer KPIs and satisfaction levels).
Manages team business performance in relation to targets (e.g. budgeted revenue, gross margin, operating profit, growth and trade debtors targets).
Management of Health, Safety, Security, Environmental and Technical Compliance issues that affect customers and employees.
Accountable for own development plan for continuous improvement of competences in relation to the EMCOR career development program.
To ensure that all operatives within reporting cost centres have an annual appraisal and mid year review.
Provide strategic detail to assist business unit and overall EMCOR 5 Year Plan is achieved.

About the role

Who you'll be:

Experience in general business management, preferably in a business service environment
Knowledge of customer operations, business drivers, financials and specialist sources of information, where necessary gained by working the customers' Industry sector.
Good understanding of customer service principles
Ideally qualified to HNC/degree level in engineering, commercial management, business administration or facilities management.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

strategic account director jobs in birmingham, eng

Strategic Account Director

Digital Account Director

Digital Account Director

Account Director

Account Director

Head of New Business

Head of Strategic Partnerships and Income Generation

Deputy Head of Operations

Local Audit Office - Controller of Local Audit

Deputy Director Sector Reporting

Technical Director - Business Case and Economic Appraisal

Associate Director

Executive Director of Clinical Business Development - Strategic Accounts

Executive Director of Clinical Business Development - Strategic Accounts

Client Delivery Director. Perm. Up to £150k

Media Account Director

Business Development Director

Evaluation Specialist: Associate / Associate Director

Head of Business Performance

Client Director

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