Technical platform manager Work, Jobs in Birmingham, Eng (with Salaries)

Technical Services Manager UK
SCC —Birmingham
- £55,000 - £60,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Leadership
- Communication skills
Technical & Application Analyst
Tructyre —Aston
- £50,000 a year
- Full-time
- Hybrid work
- Azure
- Maintenance
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
22h
Technical Service Manager
Spire Technology Group Limited —Worcester
- £45,000 - £55,000 a year
- CRM software
- Azure
- Continuous improvement
- Free parking
Quick apply
14d
Technical Program Manager - EU / UK
Marqeta —Birmingham
- Remote
- Computer Science
- PMP
- Engineering
- Employee stock purchase plan
- Annual leave
Quick apply
7d
Product Manager
Department for Work and Pensions —Birmingham
- £57,946 - £68,205 a year
- Overtime
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
9d
E-commerce Operations Manager
Snipes Clothing and Fashion UK Ltd —Birmingham
- £3,700 - £4,500 a month
- Full-time
- English
- Free parking
Quick apply
4d
Platform Engineering Manager
Open GI —Worcester
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Team management
Quick apply
ISMS Manager
Gateley —Birmingham
- Continuous improvement
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
Senior Platform Manager (Workplace)
High Speed Two (HS2) —Birmingham
- £46,406 - £54,595 a year
- Full-time
- Agile
12d
CRM Manager
Steer —Birmingham
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Systems Manager
KRL Logistics —Solihull
- Full-time
- Continuous improvement
- IT
- Free parking
- Work from home
Quick apply
2d
Renewals Manager
Hall & Kay —Birmingham
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
Technical Services Manager
OCS Group —Worcester
- Continuous improvement
- Leadership
- Communication skills
Quick apply
Senior Service Transition Manager
OneAdvanced —Birmingham
- Hybrid work
- Employee assistance programme
- Bereavement leave
Service Delivery Lead
National Grid —Warwick
- £55,208 - £65,208 a year
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
2d
Product Manager
Pinewood.AI —Solihull
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Lead Developer - Power Platform
Driver and Vehicle Standards Agency —Birmingham
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee assistance programme
9d
Senior Technical Specification and Support Manager
ASSA ABLOY —Willenhall
- System design
- Continuous improvement
- Computer networking
Technical Lead
Serco Group —Solihull
- £65,000 a year
- Full-time
- Google Suite
- Mentoring
- SharePoint
- Employee assistance programme
- Employee discount
Training Manager
Lodge Security Ltd —Redditch
- £45,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Travel
- Health & wellbeing programme
- Employee discount
Quick apply
16h

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Technical Services Manager UK

SCC -
Birmingham

Apply Now

Job details

Permanent
£55,000 - £60,000 a year

Benefits

Paid volunteer time

Qualifications

Microsoft Windows Server
Cloud infrastructure
Azure
Client engagement
Stakeholder liaison
IT service management
LAN
Terraform
Risk management
Relationship management
Technical writing
Major incident coordination
VMWare
Root cause analysis
Technical roadmaps
Leadership
Communication skills
Microsoft Azure
Infrastructure provisioning automation
IaaS
Terraform provisioning

Full job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Technical Services Manager

Location: Remote (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £55,000 to £60,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm Monday – Friday

Interview Process: 2-stage process

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

Key responsibilities:

Customer Leadership & Engagement

Act as the primary technical interface at executive and senior stakeholder level
Build trusted relationships with customers, influencing strategic direction, investment decisions, and service evolution
Represent the customer’s technical priorities internally, acting as the senior technical voice of the customer
Lead Quarterly Business Reviews (QBRs) and present roadmap, risk, service improvement and governance updates
Translate complex technical issues into clear business impact narratives

Technical Strategy & Service Improvement

Own and deliver a Technical Service Improvement Plan (TSIP) aligned to customer outcomes
Develop and maintain a multi-year technical roadmap, including lifecycle management, optimisation and innovation opportunities
Identify optimisation opportunities across infrastructure, applications and services
Facilitate structured technology workshops to support roadmap development and informed decision-making
Support customer planning cycles with technical insight on lifecycle, risk, cost and future service requirements

Risk, Governance & Assurance

Maintain and govern a Technical Risk Register, ensuring proactive identification and mitigation of service risks
Act as technical authority within Change Advisory Boards (CAB) and governance forums
Validate technical changes to ensure they are fit for purpose, operationally supportable, and aligned to business outcomes
Ensure operational delivery aligns with best practice, compliance standards and security requirements
Where contracted, provide technical oversight of service continuity and disaster recovery

Incident, Problem & Change Leadership

Provide technical leadership during major incidents and act as the senior escalation point
Coordinate effectively across technical teams, service teams, account teams and third parties to drive rapid resolution
Lead root cause analysis (RCA) and drive permanent corrective actions
Assure the quality, risk and readiness of all technical changes impacting customer environments

Operational & Delivery Assurance

Bridge the gap between delivery teams and customer stakeholders, ensuring clarity, alignment and accountability
Provide oversight of BAU services, ensuring operational consistency and service quality
Support projects and small works to ensure alignment with architecture, service design and operational readiness
Maintain a Technical Playbook (or equivalent) to support BAU teams, operational consistency and service knowledge
Share customer-specific technical context, priorities and risks to enable more effective delivery across teams

Security & Compliance

Provide technical consultancy to ensure alignment with cybersecurity and compliance frameworks
Support customers with accreditation requirements (e.g. ISO, Cyber Essentials)
Embed security considerations into service governance, operational processes and change activities

Skills and experience:

Customer & Leadership Capability

Proven experience in a customer-facing technical leadership role
Strong ability to engage and influence at C-suite and senior stakeholder level
Exceptional communication skills, with the ability to translate complex technical issues into clear business value
Experience managing enterprise-level customer relationships and service governance
Strong capability to operate across matrix and multi-supplier delivery environments
Commercial awareness with ability to identify growth, optimisation and value opportunities
Credibility and confidence working across technical, operational and executive audiences

Technical Expertise

Broad enterprise IT knowledge across cloud, infrastructure, networking, end-user services, applications, storage and service management
Strong understanding of IT Service Management (ITIL-aligned) and managed services delivery models
Proven experience in:
Incident, Problem, Change and Risk Management
Technical governance and service assurance
Major incident leadership and structured service recovery
Multi-supplier and complex delivery environments
Strong documentation capability across technical, governance and customer-facing outputs

Technical Skills (Desirable)

Cloud & Platforms
Microsoft Azure (IaaS, PaaS, governance, cost optimisation)
Hybrid cloud architectures

End User & Virtualisation

Citrix (Virtual Apps, Virtual Desktops)
Microsoft 365 / Endpoint Management

Infrastructure

Windows Server (Active Directory, Group Policy, identity services)
Virtualisation (VMware / Hyper-V)
Storage and backup technologies

Networking & Security

Networking fundamentals (LAN/WAN, firewalls, SD-WAN, load balancing)
Cybersecurity frameworks and best practices
Identity and access management

Automation & Modern Practices

Infrastructure-as-Code (Terraform, ARM or similar)

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life

Apply Now

Refine Your Search

technical platform manager jobs in birmingham, eng

Technical Services Manager UK

Technical & Application Analyst

Technical Service Manager

Technical Program Manager - EU / UK

Product Manager

E-commerce Operations Manager

Platform Engineering Manager

ISMS Manager

Senior Platform Manager (Workplace)

CRM Manager

Systems Manager

Renewals Manager

Technical Services Manager

Senior Service Transition Manager

Service Delivery Lead

Product Manager

Lead Developer - Power Platform

Senior Technical Specification and Support Manager

Technical Lead

Training Manager

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