Technical support advisor Work, Jobs in Birmingham, Eng (with Salaries)

Aftersales Advisor
BCA —Birmingham
- £14.11 an hour
- Rotating shift
- Customer service
- Salesforce
- IT
- Employee assistance programme
- Employee discount
Quick apply
VodafoneThree - Onsite Advisor - Central Birmingham
Vodafone —Birmingham
- £30,384 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Employee discount
2d
Sustainability Advisor
M Group —Birmingham
- Continuous improvement
- No degree
- Travel
HR Advisor
Equans —Birmingham
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Service Advisor
Steven Eagell Limited —Birmingham
- £28,000 - £35,000 a year
- Sales
- Customer service
- Organisational skills
- Employee discount
- Referral programme
Quick apply
2d
People Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Customer Service Advisor
Student Castle Property Management Services Ltd —Birmingham
- £26,436.80 a year
- Full-time
- Salesforce
- Analysis skills
- Mentoring
Quick apply
8h
Learning Design & Delivery Specialist
BELFOR UK Ltd —Tamworth
- Up to £40,000 a year
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Human Resources (HR) Advisor - Midlands
Ministry of Justice —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Travel
- Annual leave
- Employee discount
5h
Customer Care Advisor
ZEISS Group —Birmingham
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Annual leave
- Life insurance
2d
Solution Consultant (m/f/d) - UK
PTV Logistics —Birmingham
- £65,000 - £75,000 a year
- Remote
- Communication skills
HR Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Customer Service Advisor Nights
Mitie —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Microsoft Modern Workplace Specialist
Voyage Care —Lichfield
- £49,000 - £59,000 a year
- Full-time
- Azure
- Computer Science
- Analysis skills
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
2d
Early Years Care Training Advisor
Coventry and Warwickshire Chamber Training —Coventry
- £28,000 - £30,110 a year
- English
- Maths
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
IT Audit Manager
Menzies LLP —Birmingham
- Full-time
- IT
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Birmingham
- £3,800 a month
- Full-time
- Sales
Quick apply
ER Service Delivery Advisor, Senior Associate
Pwc UK —Birmingham
- Full-time
- Hybrid work
- Analysis skills
7d
Marcus by Goldman Sachs, Operations MI Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Employee assistance programme

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technical support advisor jobs near birmingham, eng

Aftersales Advisor

BCA -
Birmingham

Quick apply

Job details

Permanent
£14.11 an hour

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
Salesforce
IT

Full job description

About The Role

Job Role – Aftersales Advisor

Salary – £14.11 per hour

Location – BCA Perry Barr

Working Hours – Rotating shift patterns as follows (plus occasional Saturdays on a rota basis):

WEEK 1 - 8am-5pm

WEEK 2 - 8.30am-5.30pm

WEEK 3 - 8.45am-5.45pm

Type of Employment – Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build

the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Main purpose of the role

To deliver industry leading levels of customer service to our Buyers. Providing an efficient, high quality collection experience and to ensure queries and complaints are resolved in a timely, professional, and cost-effective manner.

Your key responsibilities will be:

Vehicle production administration, including data entry and document management.

Administer the Click and Collect process ensuring a consistent, positive buyer experience and efficient dispatch to hauliers.

Provide counter service to customers and visitors.

Support buyers through the swift resolution of queries and complaints.

Liaise with central claims team to ensure that any issues are resolved promptly and recorded accurately.

Action requests for information or action from the central Call Centre.

To be successful, you’ll bring some of the following experience with you:

Excellent customer service skills.

Excellent attention to detail.

IT skills Salesforce

Decision making & problem solving

Influencing & communicating

Team Player

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

Onsite parking
Company Pension Scheme
Cycle to work scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders
Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more…

BCA Academy

Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs.

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Quick apply

Refine Your Search

technical support advisor jobs in birmingham, eng

Aftersales Advisor

VodafoneThree - Onsite Advisor - Central Birmingham

Sustainability Advisor

HR Advisor

Service Advisor

People Manager

Customer Service Advisor

Learning Design & Delivery Specialist

Human Resources (HR) Advisor - Midlands

Customer Care Advisor

Solution Consultant (m/f/d) - UK

HR Manager

Customer Service Advisor Nights

Microsoft Modern Workplace Specialist

PA and Office Manager - WMG Academy Solihull

Early Years Care Training Advisor

IT Audit Manager

JUNIOR SALES ADVISOR

ER Service Delivery Advisor, Senior Associate

Marcus by Goldman Sachs, Operations MI Analyst, Birmingham

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