Visitor experience manager Work, Jobs in Birmingham, Eng (with Salaries)

Visitor Experience Manager
Birmingham Hippodrome —Birmingham
- £35,446.14 a year
- Weekend availability
- Customer service
- Team management
- IT
Visitor Economy Communications Manager
WMGC —Birmingham
- Hybrid work
- Project management
Gallery Assistants
Walsall Council —Walsall
- £13.26 - £13.47 an hour
- Part-time
- English
- Cash handling
- Communication skills
- Flexitime
1d
Retail and Engagement Manager
Birmingham City Council —Birmingham
- £45,091 - £51,356 a year
- Weekend availability
- Retail management
- Employee assistance programme
1d
Event Officer (Parks)
Birmingham City Council —Birmingham
- £35,412 - £44,075 a year
- Full-time
- Microsoft Word
- Word processing
- IT
- Employee assistance programme
2d
Resident Experience Manager - One Eastside, Birmingham
Savills Management Resources —Birmingham
- Full-time
- Customer service
- IT
- Employee discount
Office Manager
Emixa —Solihull
- Microsoft Office
- Organisational skills
- Front desk
Quick apply
13d
Workplace Experience Manager
CBRE —Birmingham
- Full-time
- Hospitality
- Customer service
- Continuous improvement
- Employee discount
Destination Site Manager
Birmingham City Council —Birmingham
- £45,091 - £53,460 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
2d
Cluster Support Manager
WMGC —Birmingham
- £43,700 a year
- Hybrid work
- Analysis skills
- Project management
- Contracts
Careers Administrator - Birmingham Business School - 107553 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Part-time
- CRM software
- Social media management
- Customer service
- Annual leave
- Sick pay
1d
Referral Advice Officer
Resources for Autism —Birmingham
- £6,994 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Working with children
- Employee assistance programme
- Flexible schedule
Quick apply
14d
Regulation 44 visitor
dialogue consultants Ltd —Birmingham
- Part-time
- Management
- Travel
- Up to 25% travel
Quick apply
7d
Communications and Events Supervisor - Campus Services - 48510 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Microsoft Office
- Hotel
- Project management
- Annual leave
- Sick pay
14d
Sky VIP Birmingham Event Manager - Maternity Cover
RPM Ltd —Birmingham
- £168 a day
- 8 hour shift
Quick apply
1d
Cluster Manager
WMGC —Birmingham
- £61,750 a year
- Hybrid work
- Management
- Analysis skills
- Project management
Resident Experience Assistant - One Eastside, Birmingham
Savills Management Resources —Birmingham
- £30,000 a year
- 12 hour shift
- Social media management
- Customer service
- IT
- Employee discount
6d
Collections Manager
Walsall Council —Walsall
- £42,839 - £46,142 a year
- Weekend availability
- English
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
14d
Senior Stakeholder Engagement Manager
Dragados —Birmingham
- Full-time
- Management
- IT
- Negotiation
Quick apply
Customer Services Team Manager
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Call to connect
- IT
- Communication skills
6d

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visitor experience manager jobs near birmingham, eng

Visitor Experience Manager

Birmingham Hippodrome -
Birmingham

Apply Now

Job details

Permanent | Full-time
£35,446.14 a year

Qualifications

Sales management
Customer service
First aid
Team management
Personal Licence
IT

Full job description

ABOUT US:

With a mission to enrich the cultural life of our region, Birmingham Hippodrome is one of the most popular theatre complexes in the UK. Varied productions in our 1,850-seat auditorium (dating from 1899), and in our 200-seat Patrick Studio ensure we play a key role in the region’s world-class cultural scene. With c.400 live performances annually in our main house, we present nothing but the best in touring musical theatre, ballet, dance, opera, pantomime, drama, and comedy. Our Patrick Studio welcomes a range of smaller-scale productions and is an important base for dance and for the development of new artistic work.

Fun fact: If you stacked the number of ice creams we sold last year on top of each other it would make a tower 21 miles high! (that’s an amazing 115,000 ice cream tubs).

ABOUT THE ROLE:

Full details of the role and the person we're looking for can be found in the Candidate Pack.

Working at our theatre as part of the Front of House management team is truly rewarding. You’re at the heart of the audience experience, leading a passionate team, solving challenges in real time, and creating a welcoming atmosphere for every visitor. Each performance is different, the energy is infectious, and your leadership directly contributes to unforgettable nights of live theatre.

The Visitor Experience Manager is responsible for delivering an exceptional, welcoming and inclusive experience for all audiences, visitors and stakeholders attending our theatre. The role leads the front of house operation, ensuring the highest standards of visitor experience, safety and accessibility across all public-facing areas, while fostering a positive and professional team culture in line with organisational values.

This role includes duty managing our building, ensuring compliance with all health and safety procedures, including licensing laws. With a commercial focus you will ensure that we are maximising sales across all front of house areas, motivating the team to have a sales orientated focus and to ensure maximum efficiency. This key role shapes how our audiences feel about our theatre, from arrival to departure, acting as an ambassador for the organisational vision.

You'll get to become part of a large, established, and respected cultural organisation, taking part in varied and exciting work, with lots of opportunities for learning and growth.

This role is offered on a full-time, permanent, 40 hour per week basis (annualised hours), with frequent work on weekends, evenings and bank holidays.

ABOUT YOU:

We're looking for someone with extensive experience at manager level in a fast-paced, high-footfall venue such as a theatre, visitor/entertainment attraction, cultural site, or similar, including sales management experience at a manager level. You'll need experience managing an EPOS system such as Point One, as well as strong experience managing a team.

You'll have excellent customer service skills and a commercial approach, plus qualifications in First Aid, defibrillators (AED) and a Personal License (or be willing to undergo these within 3 months of your start date).

Full details of the role and the person we're looking for can be found in the Candidate Pack.

Recognising under-representation in our workforce of the global majority, and people with disabilities, we particularly welcome applicants from those backgrounds.

If you require an accessible/plain text version of the candidate pack, please email [email protected]

Apply Now

Refine Your Search

visitor experience manager jobs in birmingham, eng

Visitor Experience Manager

Visitor Economy Communications Manager

Gallery Assistants

Retail and Engagement Manager

Event Officer (Parks)

Resident Experience Manager - One Eastside, Birmingham

Office Manager

Workplace Experience Manager

Destination Site Manager

Cluster Support Manager

Careers Administrator - Birmingham Business School - 107553 - Grade 5

Referral Advice Officer

Regulation 44 visitor

Communications and Events Supervisor - Campus Services - 48510 - Grade 6

Sky VIP Birmingham Event Manager - Maternity Cover

Cluster Manager

Resident Experience Assistant - One Eastside, Birmingham

Collections Manager

Senior Stakeholder Engagement Manager

Customer Services Team Manager

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