Application support specialist Work, Jobs in Birmingham, Wmd (with Salaries)

Field Support Specialist
FOODHUB —Birmingham
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
9d
Employment Specialist - Connect To Work
Better Pathways —Birmingham
- £30,000 a year
- Full-time
- Experience working with individuals with disabilities
- Travel
- Mentoring
- Annual leave
- Sick pay
Quick apply
5d
Employment Specialist (Individual Placement and Support)
Change Grow Live —Birmingham
- £30,268.05 - £32,802.41 a year
- Weekend availability
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Application Support Specialist
Bloor Homes —Swadlincote
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
1d
Customs Clearance Agent
C4 Logistics Ltd —Tile Hill
- £33,000 - £37,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
Quick apply
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Cannock
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust —Birmingham
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
Patient Records and Digitisation Services Co-ordinator
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
3d
Immigration Services Officer (111957-0726)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- University
- Continuous improvement
- Communication skills
14d
Application Services Specialist
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Communication skills
Fundraising Executive (Community Funding and Small Grants)
Midlands Air Ambulance Charity —Shifnal
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Administrative experience
- Free parking
- Store discount
Quick apply
Immigration Support/Outreach Worker - Maternity cover
Roshni Birmingham —Birmingham
- £24,750 a year
- Part-time
- Mentoring
- In-person
Quick apply
10d
Customer Assistant
Lidl —Birmingham
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
18h
Bank Medical Records Administrator
Spire Healthcare —Sutton Coldfield
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Annual leave
21h
Application Specialist
Sandvik —Halesowen
- Full-time
- No degree
Patient Experience Facilitator
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £32,073 - £39,043 a year
- Full-time
1d
Relationships and Sex Education Specialist (Male)
Grace Foundation —Solihull
- £27,000 a year
- Full-time
- In-person
- School
- Gym membership
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Birmingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
9d
Casual Worker
Lake Chemicals and Minerals —Redditch
- Up to £12.71 an hour
- Childcare
- Maths
- In-person
Quick apply
Programme Officer - Specialist Women Support
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Analysis skills
- Communication skills
14h

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application support specialist jobs near birmingham, wmd

Field Support Specialist

FOODHUB -
Birmingham

Quick apply

Job details

Full-time
£34,258 a year
9 days ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Upselling
Internal department liaison
Staff training
Customer relationship management
POS
Relationship management
Customer support
Account management
Communication skills
Add-on sales
Remote diagnostics
Help desk

Full job description

About Us:

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands. The time for our sector is now, and we are therefore looking for a Regional Field Support Agent to join our team.

Key Responsibilities

Client Relationship Management: Act as the primary point of contact for restaurant partners, fostering strong relationships to drive retention and satisfaction.

Technical Support & Issue Resolution: Troubleshoot and resolve EPOS and APOS system issues, either remotely or through on-site visits. Work closely with technical teams to ensure quick resolutions.

Training & On-boarding: Conduct training sessions for restaurant owners and staff, ensuring they can fully utilize our platform and technology.

Field Support & On-Site Assistance: Visit clients across the UK to diagnose and resolve technical issues, ensuring minimal disruption to their business operations.

Sales & Up-selling: Identify opportunities to enhance client experience by recommending additional products and services to help their business grow.

Collaboration with Internal Teams: Work alongside technical support, project teams, and other departments to address customer concerns effectively.

Customer Support: Handle inbound and outbound customer queries, including after-hours support on a rotational basis.

Requirements & Qualifications

Experience in account management, sales, customer service, or technical support, preferably within the restaurant, takeaway, or fast-food industry.
Strong technical aptitude with a basic understanding of IT, EPOS, or APOS systems (training will be provided).
Excellent problem-solving skills with the ability to troubleshoot software and hardware-related issues.
Strong communication and interpersonal skills, with the ability to engage and build rapport with business owners.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Comfortable working flexible hours, including evenings or weekends, to align with restaurant operating hours
Willingness to travel across the UK for on-site visits when required.
Valid driver’s license and access to a vehicle are essential

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

application support specialist jobs in birmingham, wmd

Field Support Specialist

Employment Specialist - Connect To Work

Employment Specialist (Individual Placement and Support)

Application Support Specialist

Customs Clearance Agent

Mobility Support Specialist

Employment Specialist (IPS) - Birmingham & Solihull

Patient Records and Digitisation Services Co-ordinator

Immigration Services Officer (111957-0726)

Application Services Specialist

Fundraising Executive (Community Funding and Small Grants)

Immigration Support/Outreach Worker - Maternity cover

Customer Assistant

Bank Medical Records Administrator

Application Specialist

Patient Experience Facilitator

Relationships and Sex Education Specialist (Male)

Operational Support Officer

Casual Worker

Programme Officer - Specialist Women Support

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