Assistant Manager Front of House
Forest of Arden Hotel & Country Club —Birmingham
- £30,385 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
Cleaning Shift Manager
Mitie —Birmingham
- £16.28 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Deputy Manager
Hollywoodbowlgroup —Birmingham
- Up to £30,500 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
14d
Food & Beverage Assistant Manager - Campus Services - 100288 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Weekend availability
- Microsoft Office
- University
- Organisational skills
- Annual leave
- Sick pay
Part Time Retail Sales Advisor - Swatch Birmingham (12 Hours Per Week)
The Swatch Group (UK) Limited —Birmingham
- Part-time
- Customer service
6d
Part Time Retail Sales Advisor - Swatch Birmingham (12 Hours Per Week)
Swatch Group —Birmingham
- Part-time
- Customer service
Quick apply
7d
Assistant Manager
Hollywoodbowlgroup —Birmingham
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
14d
Support Worker
CareTech Group —Birmingham
- Up to £34,779 a year
- Full-time
- No experience needed
- School
- Employee discount
14d
Cleaner
Pizza Express —Birmingham
- £9.00 - £13.89 an hour
- Part-time
- No experience needed
- Annual leave
- Referral programme
3d
Chef and Manager Skilled worker (Sponsorship available)
Millennial's Hospitality —Birmingham
- £26,500 - £41,000 a year
- 8 hour shift
- Hospitality
- Culinary experience
- Cooking
- Annual leave
- Employee discount
Quick apply
Hiring For Multiple Role
E2E HRC —Birmingham
- £32,000 - £35,000 a year
- Weekend availability
- Hospitality
- Restaurant management
- Cooking
Quick apply
16th Floor - Hospitality Assistant Manager
Lexington Catering —Birmingham
- £28,000 - £29,000 a year
- Full-time
- Hospitality
- Customer service
- Leadership
Quick apply
Replenishment Manager
B&M Retail —Stourport-on-Severn
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Employee discount
Restaurant Supervisor
The Belfry —Sutton Coldfield
- £30,789.22 - £32,427.22 a year
- Full-time
- Maintenance
- Hotel
- Restaurant
- Free parking
- Health & wellbeing programme
Quick apply
Retail Sales Advisor - OMEGA Birmingham
The Swatch Group (UK) Limited —Birmingham
- Full-time
- Sales
1d
Retail Sales Advisor - OMEGA Birmingham
Swatch Group —Birmingham
- Sales
Quick apply
2d
Front of House Team Leader
Hadley Bowling Green —Droitwich
- £11.44 - £13.00 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
3d
Restaurant Supervisor
The Belfry Hotel & Resort —Sutton Coldfield
- £30,789.22 - £32,427.22 a year
- Full-time
- Maintenance
- Hotel
- Restaurant
- Free parking
- Health & wellbeing programme
Quick apply
1d
Maintenance Technician
Atlas Hotels —Droitwich
- £15.15 an hour
- Computer literacy
- Maintenance
- Hotel
- Employee discount
- Referral programme
Quick apply
7d
Restaurant Team Leader
Albrighton Garden Centre —Albrighton
- Part-time
- Sales
- Customer service
- Computer literacy
- Store discount
- Employee discount
Quick apply
1d

I want to receive the latest job alerts for back of house shift manager in birmingham, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Assistant Manager Front of House

Forest of Arden Hotel & Country Club
Birmingham

Quick apply

Job details

Full-time
£30,385 a year

Benefits

Employee discount
Referral programme

Qualifications

Hospitality
Customer service
Front desk
Communication skills

Full job description

Assistant Manager Front of House

Forest of Arden Hotel & Country Club

Salary: £30385
Job Type: Permanent
Hours: Full-time
Town: Birmingham

The Forest of Arden Hotel and Country Club is set in peaceful Warwickshire countryside and is well placed for access to Birmingham, Coventry, and other major centres. Birmingham Airport, the National Exhibition Centre and motorway links to the M6 and M42 are all within a few miles of the hotel.

We are currently recruiting for an Assistant Manager Front of House to join our Truly Talented team.

Reporting directly to the Front Office Manager, this is an exciting role for a talented individual looking for career growth and a new challenge in a fast-paced, busy, hardworking team environment.

What we offer

£30,385 per annum
CONTRACT TYPE & HOURS Permanent, full-time contract (40hrs per week)

Benefits

Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
28 days holiday, including bank holidays, increasing yearly to 33 days;
Discounts across retail, restaurants, events and more through our benefits & rewards portal;
Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
Use of Stream Financial Wellbeing platform, allowing instant access to your pay;
Yearly complimentary Axiom Xcape stayover after one year of service;
A growing team with great training, progression, and promotion opportunities;
Rewards for referring a friend: referral bonus for recommending a new team member starts at 500 per successful hire;
Free meals while on shift;
Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

As an Assistant Manager Front of House, you assist with the day-to-day running of the reception and supervise the department in the absence of the manager.

You will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.

You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone.

You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.

Responsibilities of an Assistant Manager Front of House will include but are not limited to:

To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach;
To be confident in assisting in the smooth running of the department, assisting with rotas, appraisals and training of colleagues;
To take pride and ownership of the smooth running and efficient organisation of the Reception in line with established procedures and standards;
To establish a good relationship with colleagues showing teamwork and flexibility to assist in solving problems and answering queries;
To establish a courteous, helpful, and friendly attitude toward all guests at all times and to be confident in using guest names at every available opportunity;
To record all relevant comments of appreciation, suggestions and maintenance points in order to initiate follow-up using your integrity;
To ensure correct hand-over procedure of the day’s business with regard to cover and cashiering;
To be aware of complaints/problems and bring them to the attention of the Front Office and Duty Manager and to offer assistance using your integrity;
To promote the company values and behaviours at all times.

The ideal person for this role will be enthusiastic about change, focused on details and trusting.

The core skills and experience required to succeed

Truly passionate about the Hospitality Industry;
Previous experience as a receptionist or reception supervisor is required;
Ability to understand our guests’ needs to create exceptional service experiences, that result in lasting memories;
Outstanding customer service skills with the ability to anticipate guests’ needs;
A strong leader capable of motivating and influencing others to work to defined procedures and standards;
Excellent personal presentation;
Ability to function independently with a minimum of supervision;
Excellent communication skills, the ability to communicate verbally and in writing;
To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and Forest of Arden Hotel & Country Club.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.

Quick apply

Refine Your Search

back of house shift manager jobs in birmingham, wmd