claims coordinator Work, Jobs in birmingham, wmd (with Salaries)

Utilities Co-ordinator (Housing)
Midland Heart —Birmingham
- £29,897 a year
- Microsoft Excel
- Customer service
- Case management
10d
Customer Assistance Coordinator
Allianz —Birmingham
- £15,436.34 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Housing Benefit Coordinator
Provident Housing LTD —Birmingham
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Bereavement leave
Quick apply
Transitional Housing & Tenant Onboarding Coordinator
Dawson Housing Ltd —Birmingham
- Up to £26,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Experienced Senior Drying Claims Coordinator
SCI Central Ltd —Rugeley
- From £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
Coordinator, Training
Saputo Inc. —Nuneaton
- Weekend availability
- Hybrid work
- Communication skills
- School
- Free parking
- Employee discount
5d
Head of Operations
FLTD Construction —Redditch
- £55,000 - £75,000 a year
- Full-time
- Management
- Communication skills
Quick apply
Customer Service & Technical Support Coordinator
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
4d
SENCO
GBNFC —Birmingham
- From £28,731 a year
- Full-time
- Working with children
- In-person
- Teaching
- Paid training
- Employee discount
Quick apply
5d
Billing & Disbursement Support Assistant
Higgs LLP —Brierley Hill
- Continuous improvement
- Data entry
- Time management
Quick apply
Trainee Project Manager- Construction (Multiple Locations, UK)
Burns & McDonnell —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Fundraising Administrator
George Eliot Hospital NHS Trust —Nuneaton
- £25,760 - £27,476 a year
- Full-time
- Annual leave
- Referral programme
10d

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claims coordinator jobs near birmingham, wmd

Utilities Co-ordinator (Housing)

Midland Heart -
Birmingham

Apply Now

Job details

Permanent
£29,897 a year
10 days ago

Qualifications

Microsoft Excel
Customer service
Case management
Communication skills

Full job description

At Midland Heart, managing our resources efficiently is a vital part of how we learn, improve, and deliver on our promise to provide safe, quality homes and services that our tenants can trust.

We're looking for an experienced Utilities Coordinator who thrives in a fast-paced, commercial environment. This role is not only about processing invoices, but also about treating each account with an analytical eye—really understanding our consumption data, asking the difficult questions, challenging suppliers and collaborating with colleagues in the business to help take ownership of our utilities management process.

You'll help streamline how we analyse, verify and pay our utility bills. Working across the business, you'll use data to spot trends and reduce both utility costs and transaction volumes.

Your day-to-day responsibilities will include:
Analyse incoming utility bills and debt claims to determine Midland Heart's liability, approving valid payments and challenging incorrect invoices with Utility and Energy suppliers.

Use data and management information to produce accurate reports, focusing on ways to cut utility consumption and costs.

Process void periods during tenancy changes and coordinate timely meter readings to ensure accurate billing.

Respond to customer and stakeholder queries about utility charges, while raising purchase orders, tracking payments, and reconciling accounts monthly.

Maintain a database to track activity, monitor invoice reductions, and suggest system improvements to eliminate waste and improve efficiency.

Join us and you'll play a key role in helping us drive financial efficiency, making a genuine impact on our organisation and our tenants' lives.

Our Ideal Candidate? Your CV and cover letter will demonstrate the following:

Knowledge of payment systems and Microsoft Excel, as well as experience managing financial transactions.

Proven case management experience with sharp attention to detail and a track record of resolving complex issues within a regulated industry (e.g. Utilities, Energy, Finance, Housing).

Excellent communication skills, with experience of gathering, analysing and verifying information from various internal and external parties to form effective resolutions.

Strong customer service background, with a focus on professional problem-solving and managing customer and stakeholder expectations.

Who is Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Interested? Scroll down below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Cover Letter, showing us that you have what it takes to make a success of the role!

Please note, we're unable to accept applications without a Cover Letter for this role.

We reserve the right to close the application process earlier than the advertised closing date based on the volume/quality of applications received.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

Apply Now

Refine Your Search

claims coordinator jobs in birmingham, wmd

Utilities Co-ordinator (Housing)

Customer Assistance Coordinator

Housing Benefit Coordinator

Transitional Housing & Tenant Onboarding Coordinator

Experienced Senior Drying Claims Coordinator

Coordinator, Training

Head of Operations

Customer Service & Technical Support Coordinator

SENCO

Billing & Disbursement Support Assistant

Trainee Project Manager- Construction (Multiple Locations, UK)

Fundraising Administrator

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