Clinical data manager Work, Jobs in Birmingham, Wmd (with Salaries)

Patient Experience Facilitator
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £32,073 - £39,043 a year
- Full-time
1d
Data Manager - Department of Applied Health Sciences - 107770 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Part-time
- Computer literacy
- University
- Data entry
- Annual leave
- Sick pay
Operations Implementation Manager
Well Pharmacy —Nechells
- £45,000 - £50,000 a year
- Data analysis skills
- Analysis skills
- Presentation skills
Clinical Trial Coordinator (108848-0726)
University of Warwick —Coventry
- £31,236 - £34,610 a year
- University
- No degree
- Communication skills
8d
Clinical Education Manager EMEA, Ortho
Align Technology —Birmingham
- Full-time
- English
- Microsoft Office
- Project management
- Employee discount
Quick apply
Macmillan Cancer Information and Support Manager
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £49,387 - £56,515 a year
- Full-time
- Management
- Research
- Databases
1d
Assistant Manager - Cyber and Digital Health
KPMG —Birmingham
- Full-time
- Microsoft Powerpoint
- Business development
- No degree
Informatics Development Manager
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £66,582 - £77,368 a year
- Full-time
- Epic
Population Health Data Manager Band 8a
Coventry and Warwickshire Partnership NHS Trust —Coventry
- £57,528 - £64,750 a year
- Full-time
- No degree
- Travel
- AI
- Annual leave
- Employee assistance programme
9h
Cyber and Digital Health Senior Manager
KPMG —Birmingham
- Full-time
- Business development
- Communication skills
Assistant Manager (Deployment), Cyber and Digital Health
KPMG —Birmingham
- Part-time
- Microsoft Powerpoint
- Business development
- No degree
Governance & Quality Manager – West Midlands FT
Mountain Healthcare —Birmingham
- £40,000 - £43,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- In-person
- Annual leave
Quick apply
20h
Business Support Officer
Midlands Partnership University NHS Foundation Trust —Lichfield
- £28,392 - £31,157 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- Data entry
- Free parking
- Annual leave
1d
Remote Clinical Coder ( Band 4 +5% R&R)
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Remote
- Mentoring
- Training & development
- Teaching
9h
Assistant Manager (Adoption), Cyber and Digital Health
KPMG —Birmingham
- Full-time
- Microsoft Powerpoint
- No degree
- AI
Cyber & Digital Health / Digital Adoption Senior Manager
KPMG —Birmingham
- Full-time
- Microsoft Powerpoint
- Business development
- Mentoring
10d
Remote ACC Clinical Coder (Band 5 +10% R&R)
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Full-time
- Remote
- Mentoring
- Training & development
- Teaching
3d
QA Technician II (12-Month Fixed-Term Contract)
Thermo Fisher Scientific —Birmingham
- Full-time
- Hybrid work
- Laboratory experience
- Data entry
Clinical Site Day Co-Ordinator
St Andrew's Healthcare —Birmingham
- £43,927 - £46,500 a year
- Weekend availability
- Nursing
- Free parking
- Annual leave
2d
Care Compliance Audit Officer - Care Home
Royal Star & Garter —Solihull
- £33,056 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
20h

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Patient Experience Facilitator

The Royal Orthopaedic Hospital NHS Foundation Trust -
Birmingham

Apply Now

Job details

Full-time
£32,073 - £39,043 a year
1 day ago

Qualifications

Complaint handling
Data management
Patient-centred care

Full job description

We are looking for a dynamic, empathetic, and highly organised individual to join our Patient Experience Team as a Facilitator on a fixed-term basis to cover maternity leave. This pivotal role ensures that patients, families, and carers feel heard, supported, and empowered throughout their healthcare journey.

As Patient Experience Facilitator, you will lead the coordination of complaints and PALS enquiries, ensuring they are managed with compassion and resolved within agreed timeframes. You will contribute to key patient experience initiatives, oversee statutory surveys such as the Friends and Family Test, and help drive service improvements informed by patient feedback.

Working collaboratively with clinical teams, senior leaders, and external partners, you will ensure that patient insights are translated into meaningful action. The role also includes data management, governance reporting, and representing the patient voice at divisional meetings.
This is a rewarding opportunity to influence how care is delivered across the Trust. If you are passionate about patient-centred care, thrive in a fast-paced environment, and excel in communication and coordination, we encourage you to apply.

Handling Complaints & Concerns: Ensures that patient complaints and PALS (Patient Advice and Liaison Service) contacts are acknowledged, investigated, and resolved within policy timeframes.
Tracking Feedback: Monitors trends in patient experience data, such as Friends and Family Test results and national surveys, to identify areas for improvement.
Driving Service Improvement: Supports action plans based on feedback, ensuring timely follow-up and escalation of unresolved issues.
Governance & Reporting: Attends divisional meetings, contributes to regulatory submissions (e.g. CQC), and maintains accurate records using systems like Ulysses.
Engagement & Inclusion: Promotes involvement of diverse patient groups, supports volunteering initiatives, and helps implement strategies for engagement and equality.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

please see attached JD/PS

Please note that this job vacancy may close before the advertised closing date if a sufficient number of applications are received. To ensure your application is considered and to avoid disappointment, we advise submitting your application as soon as possible.

Apply Now

Refine Your Search

clinical data manager jobs in birmingham, wmd

Patient Experience Facilitator

Data Manager - Department of Applied Health Sciences - 107770 - Grade 5

Operations Implementation Manager

Clinical Trial Coordinator (108848-0726)

Clinical Education Manager EMEA, Ortho

Macmillan Cancer Information and Support Manager

Assistant Manager - Cyber and Digital Health

Informatics Development Manager

Population Health Data Manager Band 8a

Cyber and Digital Health Senior Manager

Assistant Manager (Deployment), Cyber and Digital Health

Governance & Quality Manager – West Midlands FT

Business Support Officer

Remote Clinical Coder ( Band 4 +5% R&R)

Assistant Manager (Adoption), Cyber and Digital Health

Cyber & Digital Health / Digital Adoption Senior Manager

Remote ACC Clinical Coder (Band 5 +10% R&R)

QA Technician II (12-Month Fixed-Term Contract)

Clinical Site Day Co-Ordinator

Care Compliance Audit Officer - Care Home

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