E commerce customer service & operations assistant Work, Jobs in Birmingham, Wmd (with Salaries)

E-Commerce Customer Service & Operations Assistant
H Chahal and Sons Ltd —West Bromwich
- £24,420.00 - £30,482.82 a year
- Part-time
- Microsoft Word
- Social media management
- In-person
- Free parking
- Employee discount
Quick apply
14d
Live Host Assistant / Operations Coordinator (Full-Time)
Mpay Service Ltd —Redditch
- £14 - £16 an hour
- Part-time
- Organisational skills
- In-person
Quick apply
14h
E-Commerce Assistant
ARKS Global Ltd —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
6d
Casual Retail Sales Assistant / Warehouse Assistant - Levy Merchandising
Levy —Wolverhampton
- £13.22 an hour
- Weekend availability
- Communication skills
- Retail sales
4d
Assistant Manager - Bullring, Hollister
AFH STORES UK LIMITED —Birmingham
- £29,120 a year
- Management
- Sales
- English
- Store discount
- Annual leave

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Live Host Assistant / Operations Coordinator (Full-Time)
Mpay Service Ltd —Redditch
Additional Availability:* Must be available to support live selling sessions 2 to 4 evenings per week from 6:00 PM – 10:00 PM. May need to work on weekend…
£14 - £16 an hour
Quick apply
14h

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e commerce customer service & operations assistant jobs near birmingham, wmd

E-Commerce Customer Service & Operations Assistant

H Chahal and Sons Ltd
West Bromwich

Quick apply

Job details

Part-time | Full-time
£24,420.00 - £30,482.82 a year
14 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Microsoft Word
Social media management
Graphic design
Canva
Content creation

Full job description

We are a fast-growing multi-brand e-commerce business selling across Amazon, Shopify, eBay, TikTok Shop, Etsy, OnBuy, B&Q Marketplace and other online channels. Our brands operate across home, lifestyle, gadgets, mobility and consumer products, with thousands of customers across the UK.

We're looking for a highly organised and ambitious individual who can become a key part of our team. This is more than a standard customer service role — you'll gain exposure to e-commerce operations, marketing, social media, product launches and day-to-day business management.

Main Responsibilities

Managing customer service across multiple sales channels
Responding to customer enquiries via email, marketplace systems and live chat
Processing returns, refunds, replacements and warranty claims
Monitoring Amazon, Shopify, TikTok Shop, eBay and other marketplace accounts
Assisting with daily business administration and operational tasks
Supporting directors with general PA duties
Liaising with suppliers, couriers and customers
Creating and scheduling social media content
Basic photo and video editing for social media and marketing campaigns
Assisting with product listings and content updates
Helping improve customer experience and internal processes

Bonus Skills (Not Essential)

Amazon Seller Central experience
Shopify experience
eBay, TikTok Shop or marketplace knowledge
Canva, CapCut or Adobe editing experience
Social media content creation
Basic graphic design skills
Experience in e-commerce operations

Why Join Us?

Work directly with business owners
Learn every aspect of modern e-commerce
Genuine progression opportunities
Varied role with no two days the same
Exposure to marketing, operations, customer service and business growth
Opportunity to develop into a senior operations or e-commerce management role

Ideal Candidate

This role would suit someone who enjoys wearing multiple hats, is naturally organised, enjoys solving problems, and wants to build a long-term career within a growing e-commerce business rather than doing the same repetitive task every day.

Pay: £24,420.00-£30,482.82 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

e commerce customer service & operations assistant jobs in birmingham, wmd

E-Commerce Customer Service & Operations Assistant

Live Host Assistant / Operations Coordinator (Full-Time)

E-Commerce Assistant

Casual Retail Sales Assistant / Warehouse Assistant - Levy Merchandising

Assistant Manager - Bullring, Hollister

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