Industrial mechanic Work, Jobs in Birmingham, Wmd (with Salaries)

Maintenance Performance Engineer
Exotec —Birmingham
- Full-time
- Hybrid work
- Engineering
- Maintenance
- Communication skills
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Maintenance Performance Engineer

Exotec -
Birmingham

Quick apply

Job details

Full-time

Qualifications

Engineering
Maintenance
Customer support
Application support
Communication skills
Information Technology

Full job description

At Exotec, we are at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with over 1000 ExoPeople around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

As a Maintenance Performance Engineer, you will :

Participate in Exotec’s maintenance activities and provide operational support
Support field maintenance teams in day‑to‑day troubleshooting and technical tasks
Visit Exotec customer sites to understand their logistics and production needs
Perform retrofit maintenance tasks on systems and machines to ensure optimal performance
Report system issues to both clients and internal Exotec teams with clarity and accuracy
Contribute to the continuous improvement of our systems, maintenance procedures, and operational processes
Assist in the deployment of new systems or machines on customer sites
Conduct software updates on systems in accordance with Exotec guidelines
Respond quickly to emergency situations, escalating and requesting additional assistance when required
Serve as a key point of contact with relevant suppliers regarding specific maintenance issues
Provide advanced technical support to Exotec’s field maintenance teams when your expertise is needed
Perform detailed problem analysis to identify root causes and implement effective corrective actions
Carry out any other tasks relevant to the position or aligned with the team’s scope

Requirements

Engineering degree, ideally with a specialization in IT, robotics, or industrial automation
Minimum of 5 years’ experience in technical customer support for applications, software, and/or hardware
Strong comfort working in software‑oriented environments, with the ability to analyze and resolve complex issues
Broad foundational knowledge in electronics, mechanics, and automation
High level of autonomy, strong rigor, and excellent interpersonal and communication skills

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Maintenance Performance Engineer

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